December 18, 2014

Recall: LG Electronics and Sears Gas Dryers For Repair Due to Fire Hazard

sears dryer recall

Name of Product: LG Electronics and Kenmore Elite® Gas Dryers

Units: About 21,000

Manufacturer: LG Electronics, Inc., of South Korea

Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.

Incidents/Injuries: LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.

Description: LG Electronics and Sears’ Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled.

Brand Model Numbers Serial Numbers
LG Electronics DLG0452W

DLG1320W

DLG2051W

001KW**00001 through 001KW**00090
911KW**00271 through 911KW**00630

001KW**00001 through 001KW**01518
002KW**00001 through 002KW**00450
911KW**00184 through 911KW**00561
912KW**00001 through 912KW**00090

001KW**00001 through 001KW**03150
002KW**00001 through 002KW**01620
911KW**00061 through 911KW**01860
912KW**00001 through 912KW**02520

Kenmore Elite® 796.90512900

796.90518900

796.91022900

796.91028900

796.91029900

796.92192900

796.92198900

796.92199900

001KW**00001~001KW**00180
911KW**00091~911KW**00450
912KW**00001~912KW**00450

001KW**00001~001KW**00540
002KW**00001~002KW**00090
911KW**00001~911KW**00450
912KW**00001~912KW**00270

001KW**00001~001KW**00360
002KW**00001~002KW**00042
911KW**00001~911KW**00315
912KW**00001~912KW**00540

001KW**00001~001KW**00270
002KW**00001~002KW**00090
911KW**00001~911KW**00171
912KW**00001~912KW**00539

001KW**00001~001KW**00270
911KW**00271~911KW**00402
912KW**00001~912KW**00450

001KW**00001~001KW**00270
911KW**00181~911KW**00542
912KW**00001~912KW**00270

001KW**00001~001KW**00360
911KW**00001~911KW**00440
912KW**00001~912KW**00270

001KW**00001~001KW**00084
911KW**00091~911KW**00361
912KW**00001~912KW**00270

 

Sold by: LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.

Manufactured in: South Korea

Remedy: Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Sears’ customer service to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service.

ATTENTION: Dryers that have a colored sticker on the back, top, or a colored sticker or a plus sign (“+”) on the back, bottom, near the gas valve assembly, have already been repaired. If accessible, consumers can check for these stickers or sign. If not accessible, contact LG or Sears as detailed below.

LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm’s website at www.lg.com/us and click on Public Notices.

Sears Consumer Contact: For additional information and to schedule a repair, contact Sears toll-free at (888) 375-9741 between 7 a.m. and 9 p.m. CT Monday through Friday, and between 7:00 A.M. and 6:00 P.M. Saturday, or visit the firm’s website at www.sears.com and click on Product Recalls under Customer Service.

LG dryer recall

 

 

 

 

 

 

 

 

Gas dryer recall

Kenmore Announces New Laundry Pair

Kenmore has added a new steam washer and dryer to its laundry line-up, the Kenmore Elite 4.3-cubic foot Front Load HE Steam Washer and the matching Kenmore Elite 7.4-cubic foot Steam Dryer.

The Kenmore Elite® 4.3 cubic foot Front Load HE Steam Washer and the matching Kenmore Elite 7.4 cubic foot Steam Dryer bring technology and convenience to the laundry room. Additionally, the washer has been awarded the ENERGY STAR® Most Efficient designation in 2011.

      In only 20 minutes, the Steam Refresh technology (dryer models only) gently refreshes clothes by relaxing wrinkles eliminating the need for ironing or re-washing

Wash a load in just 26 minutes using Express Wash, and dry a load in 30 minutes using Express Dry

Features Smart Motion Technology with cycle selection that provides the right amount of cleaning and care

Large capacities of 4.3 cubic foot washer and 7.4 cubic foot dryer to accommodate super king-sized loads, saving both time and energy without sacrificing performance

The washer uses 71 percent less water and 63 percent less energy than a conventional top-load washer manufactured prior to 2004

Features Kenmore Connect, a functionality that sends customers’ real-time diagnostic information directly from the washer or dryer over the phone to highly-trained service experts who answer questions, suggest solutions, or provide instructions to help keep the appliance running properly

The washer and electric dryer in white are $1,199 per unit and $1,299 in color finishes. Gas dryers are slightly more expensive.

Energy Star’s New Most Efficient Designation

It seems that every appliance in the stores these days has qualified for the Energy Star label. A look around the local appliance store is dotted with the ubiquitous bright yellow tags.

Energy Star, in an effort to improve the system – everything can’t be the BEST – has added a “Most Efficient” designation to their listings.

“This new designation will help Americans save money and cut pollution by quickly pointing them to the best Energy Star products have to offer. Highlighting Energy Star’s Most Efficient products is a great way to encourage the strides in innovation that bring even more energy and money saving choices to our stores,” said EPA Administrator Lisa P. Jackson. “We know American consumers are eager to make purchases that save them money on their utility bills and reduce the pollution in the air we breathe, and these labels will help them identify the best ways to find those purchases.”

Products that receive the Most Efficient designation demonstrate exceptional and cutting-edge efficiency performance. The Most Efficient recognition will represent approximately the top five percent of models on the market in the following categories: clothes washers, heating and cooling equipment, televisions, and refrigerator-freezers. The following Energy Star partners’ products are among the first to be recognized as Most Efficient: Electrolux Major Appliances, Sears’ Kenmore, LG, Samsung, Best Buy’s Insignia Brand, Panasonic, Nordyne, and Rheem. Later this year, EPA will initiate a process to consider additional product categories for potential inclusion in 2012.

Consumers will be able to identify Most Efficient products on the Energy Star website and in stores by looking for the Most Efficient designation. In addition to meeting established performance requirements, products must also be Energy Star qualified and certified by an EPA-recognized certification body. Manufacturers are encouraged to submit products that meet the requirements to EPA for recognition.

More information on Energy Star’s Most Efficient products: http://www.energystar.gov/mostefficient

The Battle Continues – LG vs Whirlpool

If you have been following the ongoing series of court debates between LG and Whirlpool, you’ll be aware of the back and forth battles regarding steam dryers and refrigerator patents.

The United States District Court in Chicago this week entered a final judgment in favor of Whirlpool in a case filed by LG Electronics involving Whirlpool’s steam dryer advertising. The court had previously ruled that “Whirlpool has established that its dryers do, in fact, use steam,” and that “LG did not introduce expert testimony or credible evidence of even a single Whirlpool customer, retailer, or trade representative who expressed confusion.”

“We’re very pleased with the Court’s decision,” said Marc Bitzer, president, Whirlpool North America Region. This victory means consumers will continue to have a choice in purchasing their steam laundry appliances.”

While this seems to settle the steam dryer case, the refrigerator patent battles continue. LG originally sued to have Whirlpool fridge patents invalidated; Whirlpool countersued. In March 2010, a jury trial found mostly in favor of Whirlpool and awarded Whirlpool $1,786,925. On July 1, 2011, the court granted a new trial and set a trial date of Sept. 28, 2011.

Whirlpool is seeking a judgment that better validates its patent claims; LG seeks to have the claims of patent violation invalidated and eliminate its liability. Stay tuned…

Haier Buying Sanyo Appliance Division

Sanyo Electric Co., Ltd. plans to sell much of its major appliance business to China’s Haier Group, in an uncommon instance of a Japanese electronics conglomerate allowing a rising Chinese rival take over a chunk of a major business segment.

The sale of the Sanyo operations—mostly washing-machine and refrigerator businesses—is part of Panasonic’s efforts to eliminate overlapping areas since its 2009 purchase of Sanyo. For Haier, the acquisition of Sanyo’s businesses will help it move a step closer to becoming a globally recognized quality appliance brand like Whirlpool or Electrolux.

Haier Group will have the rights to use the Sanyo brand name on washing machines, refrigerators, air-conditioners, TVs, and other consumer appliances in Vietnam, Indonesia, the Philippines, and Malaysia under the SANYO brand for a limited, but unspecified, period of time.

The acquisition of the Sanyo businesses is “an important part of Haier’s overall growth strategy,” said Haier Vice President Du Jingguo in a statement released Thursday.

According to the Wall Street Journal, Haier has said previously it was looking at overseas acquisitions to grow. President Yang Mianmian told Dow Jones Newswires in March it would look at opportunities that arise.

The Chinese firm previously held talks with General Electric Co. in 2008 to buy the U.S. firm’s appliance unit. Before the talks with GE, Haier made an unsuccessful bid for Maytag Corp. in 2004 but lost out to Whirlpool Corp.

Haier holds more than 6% of the world’s white-goods market.

Save Money on New Appliances and Help the World Too

We can all use a little help these days. If your budget cuts have you rethinking how to replace an aging appliance, GE offers a solution that lets you buy a new appliance while helping others. At the online GE outlet store, with any purchase of one of their discontinued, closeout or overstock appliances (which includes standard GE warranty and free delivery) they will donate 2% of the price to the United Way.

They have just about every appliance you could need – from refrigerators, and washers to trash compactors and range hoods. The supply and variety varies, with more choices in the larger kitchen appliances than others. The savings also vary. At last look, you could save $200 -$500 on a refrigerator, but just around $20 on a ventilation hood.

It would also be a good resource if you are trying to match older GE Appliances already in your kitchen.

Proud Appliance Ownership

Just in time for Mother’s Day- a photo I found recently that I liked for its quaint look back in time. This woman seems so pleased with her new washer and dryer. I imagine that the family had saved for a while to acquire the set and ease her workload. Her daughter writes that it is probably 1953 and this is the family’s first automatic washer and dryer. “Before that she used a wringer washer and we either hung the clothes in the basement, or outside if the weather was good.”

Aging in Place – Appliance Placement

If you are a retiree building a new home, you can plan your kitchen and laundry areas to accommodate your aging body. For those of us who plan to stay right where we are, some simple adjustments and purchases can make daily tasks easier.

So, let’s start with the easy ones, like the Washer & Dryer. Front loading models are very popular today, but bending over and getting inside for the very last sock can be a problem for those with mobility issues. Most brands, including Bosch, Whirlpool and Frigidaire make pedestals for all their newer models, and can retrofit them to older models.They range from 11″ to 17″, depending on the brand. The other solution is to pull the machines out, and have your contractor frame in a raised platform at just the right height for you, cover it with linoleum, and your washer and dryer will be much more accessible.

Another place to ‘right height’ appliances is in the kitchen. Here are more tips from HB Building and Design: One popular solution is a lowered cooktop with the controls on the front. If you have room to make this modification, and lower this part of the countertop with the adjacent required landing space, it really makes things easier for shorter people, or someone sitting in a wheelchair or using a walker.

The second kitchen appliance that should be considered is the refrigerator. A side-by-side refrigerator freezer is a much better choice, giving access to both the freezer and the refrigerator from a sitting position. In a more extensive remodel, a wall oven can be installed at a lower height as can the microwave oven.

A final consideration are countertops which should be smooth to allow you to slide rather than lift heavy pots and pans. Cabinets can also be prepared for someone with a progressive illness by specifying removable base cabinets for future wheelchair access.