October 30, 2014

Kenmore Announces New Laundry Pair

Kenmore has added a new steam washer and dryer to its laundry line-up, the Kenmore Elite 4.3-cubic foot Front Load HE Steam Washer and the matching Kenmore Elite 7.4-cubic foot Steam Dryer.

The Kenmore Elite® 4.3 cubic foot Front Load HE Steam Washer and the matching Kenmore Elite 7.4 cubic foot Steam Dryer bring technology and convenience to the laundry room. Additionally, the washer has been awarded the ENERGY STAR® Most Efficient designation in 2011.

      In only 20 minutes, the Steam Refresh technology (dryer models only) gently refreshes clothes by relaxing wrinkles eliminating the need for ironing or re-washing

Wash a load in just 26 minutes using Express Wash, and dry a load in 30 minutes using Express Dry

Features Smart Motion Technology with cycle selection that provides the right amount of cleaning and care

Large capacities of 4.3 cubic foot washer and 7.4 cubic foot dryer to accommodate super king-sized loads, saving both time and energy without sacrificing performance

The washer uses 71 percent less water and 63 percent less energy than a conventional top-load washer manufactured prior to 2004

Features Kenmore Connect, a functionality that sends customers’ real-time diagnostic information directly from the washer or dryer over the phone to highly-trained service experts who answer questions, suggest solutions, or provide instructions to help keep the appliance running properly

The washer and electric dryer in white are $1,199 per unit and $1,299 in color finishes. Gas dryers are slightly more expensive.

Recall: Frigidaire Clothes Washers Due to Fire Hazard

Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers

Units: About 35,000

Distributor: Frigidaire, of Cleveland, Ohio

Hazard: An internal defect in the washer’s drain pump can cause heat to build up, posing a fire hazard to the consumer.

Incidents/Injuries: No incidents or injuries have been reported.

Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.

Product Type Brand Model Serial Number
Top Load Washer Crosley, Frigidaire, Kelvinator,
White- Westinghouse
CTW100FW GLWS1749FS SWS833HS
FTW3011KW KWS1349DS SWX703HQ
FTW3014KW MWS939AS SWX703HS
FWS1233FS SWS1233HQ WWS833FS
FWS933FS SWS1233HS WWTW3000KW
GLWS1439FC SWS1339HS
GLWS1439FS SWS1649HS
XC90306228 to XC91606302
Front Load Washer Crosley, Frigidaire, Wascomat,
White- Westinghouse
CFW2000FW FTF530FS WE17N
FCCW3000FS GLTF1570FS WTF330HS
FTF1240FS WE17M
XC90501765 to XC91607678
Laundry Center Crosley, Frigidaire, Kenmore,
White -Westinghouse
97812 CLCE900FW GLET1142FS
97912 FEX831FS GLGH1642FS
97962 FGX831FS GLGT1031FS
C97812 FLGB8200FS GLGT1142FS
C97912 GCET1031FS MEX731CFS
C97962 GLEH1642FS SWSG1031HS
CLCE500FW GLET1031FS SWXG831HS
XE85104013 to XE91603486

*Not all serial numbers within these ranges are affected.

Model and serial numbers can be located as follows:

Top load washer = open the product’s lid, and the model and serial number are located inside the product’s lid, on the top, right hand corner.

Front load washer = open the door, and the model and serial number are located with other information at the top, center.

Laundry center = open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door’s handle.

Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.

Manufactured in: United States

Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.

Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s Web site at www.laundrypumprecall.com. For consumers who purchased their product at Sears, call Sears toll free at (888) 549-5870 between 8 a.m. and 10 p.m. ET Monday through Saturday, or visit Sear’s Web site at www.sears.com

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell them about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

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