October 22, 2014

Recall: GE Dishwashers Due to Fire Hazard

Ge dishwasher

Name of product: GE, GE Adora™, GE Eterna™, GE Profile™ and Hotpoint®, Dishwashers

Units: About 1.3 million in the United States

Manufacturer: GE Appliances, of Louisville, Ky.

Hazard: An electrical failure in the dishwasher’s heating element can pose a fire hazard.

Incidents/Injuries: GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.

Description: This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel™ exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:

Brand Model Number Begins With: Serial Number Begins With:
GE
GE Adora
GE Eterna
GE Profile
GLC4, GLD4, GLD5, GLD6, GSD61,
GSD62,GSD63, GSD66, GSD67,
GSD69, GLDL,PDW7, PDWF7,
EDW4, EDW5, EDW6,GHD4,
GHD5, GHD6, GHDA4, GHDA6
FL, GL, HL, LL, ML, VL, ZL,
AM, DM, FM, GM, HM, LM,
MM, RM, SM, TM, VM, ZM,
AR, DR, FR, GR
Hotpoint HLD4

 

Sold at: Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.

Consumer Contact: For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.geappliances.com/recall

Dishwasher recall

Recall: Viking Range Dishwashers Due to Fire Hazard

Name of Product: Viking dishwashers

Units: About 2,000

Manufacturer: Viking Range Corporation of Greenwood, Miss.

Hazard: An electrical component in the dishwasher can overheat, posing a fire hazard.

Incidents/Injuries: Viking has received 21 reports of incidents, including five reports of property damage from fires. No injuries have been reported.

Description: The recall includes Viking 24″ Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name “Viking” appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are:

Model Numbers
Starting With*:
Date Codes – first six digits
of serial number:
DDB325
DFB450
VDB325
VDB450
052610 through 091510

* Model numbers ending with an E are not included on the recall.

Sold at: Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled dishwashers and contact Viking’s hotline for a free in-home repair.

Consumer Contact: For additional information, contact Viking toll-free at (800) 241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking’s website at www.vikingrange.com

viking dishwasher recall serial numbers 4-12

Viking dishwasher recall wood grain 4-12

Check Your Cart at Sears.com

Is Sears.com tacking on added purchases without your consent? Automatically adding on a service package is up-selling and Sears.com may have been doing just that.

Edgar Dworsky, a nationally-respected consumer advocate and founder of the website ConsumerWorld.org, says he went on the site on Black Friday weekend looking for a refrigerator. He found a model he liked, put it in his cart and noticed that a five-year service contract for $469 had been added without his consent.

Dworsky points out that the charge for the service plan is easily removed from the cart if the customer spots it. If not, they could overpay from $110 to $550.

“How many shoppers have in their mind, ‘Oh, I’d better check the cart just to make sure they haven’t slipped something in there that I didn’t order?’”

Dworsky shopped for various appliances on Sears.com and he says the same thing happened every time: an expensive five-year extended warranty turned up in the shopping cart.

After Mr. Dworsky contacted Larry Costello, Sears’ public relations director, who says the company has received “very little negative customer feedback” about its up-sell policy,the company says it will change the way its website operates. Sears will now make their extended warranties an optional add-on, just as other major appliance sellers do.

Energy Star’s New Most Efficient Designation

It seems that every appliance in the stores these days has qualified for the Energy Star label. A look around the local appliance store is dotted with the ubiquitous bright yellow tags.

Energy Star, in an effort to improve the system – everything can’t be the BEST – has added a “Most Efficient” designation to their listings.

“This new designation will help Americans save money and cut pollution by quickly pointing them to the best Energy Star products have to offer. Highlighting Energy Star’s Most Efficient products is a great way to encourage the strides in innovation that bring even more energy and money saving choices to our stores,” said EPA Administrator Lisa P. Jackson. “We know American consumers are eager to make purchases that save them money on their utility bills and reduce the pollution in the air we breathe, and these labels will help them identify the best ways to find those purchases.”

Products that receive the Most Efficient designation demonstrate exceptional and cutting-edge efficiency performance. The Most Efficient recognition will represent approximately the top five percent of models on the market in the following categories: clothes washers, heating and cooling equipment, televisions, and refrigerator-freezers. The following Energy Star partners’ products are among the first to be recognized as Most Efficient: Electrolux Major Appliances, Sears’ Kenmore, LG, Samsung, Best Buy’s Insignia Brand, Panasonic, Nordyne, and Rheem. Later this year, EPA will initiate a process to consider additional product categories for potential inclusion in 2012.

Consumers will be able to identify Most Efficient products on the Energy Star website and in stores by looking for the Most Efficient designation. In addition to meeting established performance requirements, products must also be Energy Star qualified and certified by an EPA-recognized certification body. Manufacturers are encouraged to submit products that meet the requirements to EPA for recognition.

More information on Energy Star’s Most Efficient products: http://www.energystar.gov/mostefficient

Haier Buying Sanyo Appliance Division

Sanyo Electric Co., Ltd. plans to sell much of its major appliance business to China’s Haier Group, in an uncommon instance of a Japanese electronics conglomerate allowing a rising Chinese rival take over a chunk of a major business segment.

The sale of the Sanyo operations—mostly washing-machine and refrigerator businesses—is part of Panasonic’s efforts to eliminate overlapping areas since its 2009 purchase of Sanyo. For Haier, the acquisition of Sanyo’s businesses will help it move a step closer to becoming a globally recognized quality appliance brand like Whirlpool or Electrolux.

Haier Group will have the rights to use the Sanyo brand name on washing machines, refrigerators, air-conditioners, TVs, and other consumer appliances in Vietnam, Indonesia, the Philippines, and Malaysia under the SANYO brand for a limited, but unspecified, period of time.

The acquisition of the Sanyo businesses is “an important part of Haier’s overall growth strategy,” said Haier Vice President Du Jingguo in a statement released Thursday.

According to the Wall Street Journal, Haier has said previously it was looking at overseas acquisitions to grow. President Yang Mianmian told Dow Jones Newswires in March it would look at opportunities that arise.

The Chinese firm previously held talks with General Electric Co. in 2008 to buy the U.S. firm’s appliance unit. Before the talks with GE, Haier made an unsuccessful bid for Maytag Corp. in 2004 but lost out to Whirlpool Corp.

Haier holds more than 6% of the world’s white-goods market.

Save Money on New Appliances and Help the World Too

We can all use a little help these days. If your budget cuts have you rethinking how to replace an aging appliance, GE offers a solution that lets you buy a new appliance while helping others. At the online GE outlet store, with any purchase of one of their discontinued, closeout or overstock appliances (which includes standard GE warranty and free delivery) they will donate 2% of the price to the United Way.

They have just about every appliance you could need – from refrigerators, and washers to trash compactors and range hoods. The supply and variety varies, with more choices in the larger kitchen appliances than others. The savings also vary. At last look, you could save $200 -$500 on a refrigerator, but just around $20 on a ventilation hood.

It would also be a good resource if you are trying to match older GE Appliances already in your kitchen.

Miele Makes World’s Fastest Dishwasher

Dishwashers are no longer a luxury appliance. They are considered a standard appliance in most of today’s kitchen remodels. But the type of dishwasher you choose can make feel as if you are living a life of luxury.

Miele appliances are known for their high quality and skillful design. We saw some of their newest offerings at the Dwell On Design show in Los Angeles, last week.

As someone who often wants to run back-to-back loads through the dishwasher, needing a quick turnaround of tableware, a quality machine that will save time sounded perfect.
This latest model from Miele is the fastest integrated dishwasher in the world. Boasting cycle times just less than 30 minutes.

“We have a growing number of requests from designers and consumers for a fast, commercial grade dishwasher that would replicate the integrated design of our famed residential models that accept a custom cabinet door panel,” states Deborah Ruriani, Product Marketing Manager for Miele Professional, the company’s commercial products division. “The G8050i delivers on both counts – brilliantly cleaning 12 place settings in less than 30 minutes – with the sophistication of a semi integrated blend into the surrounding cabinetry. We are excited to offer another option that enhances speed and efficiency in the kitchen.”

The new commercial dishwasher has six programs, including an express, economy, normal, china and crystal program and a unique beer glass program as well as a rinse. It also can be configured with or without Miele’s patented third level, separate cutlery tray.

Dishwasher Buying Tips

Before you step into a showroom or start a conversation with a salesperson at your local home store, educate yourself about today’s dishwashers. Then decide what type will be right for you. Here are some thoughts to consider:

Decide on a dishwasher type before you begin. The built-in dishwasher, ideal for fitting into a specially formatted space within your cabinetry, is the most standard of all dishwasher types. The drawer dishwasher, which features several drawers for different capacities, is a relatively new style that allows you to wash only a few dishes per drawer when needed. For smaller areas, countertop dishwashers might be more feasible. A portable dishwasherworks where kitchen space is limited, but can be found nearby. What type of dishwasher you choose will likely be dependent on the size of your kitchen as well as your budget.

Understand capacity levels in dishwashers. While couples and those with small families might find an 18-inch dishwasher to be suitable for their needs, larger families will probably be happier with a 24-inch dishwasher.

Consider energy costs. Look for the Energy Star symbol on dishwasher models, which indicates that the dishwasher conforms to Energy Star requirements and will thus save you money each month on utilities. Energy Star-rated dishwashers not only save you money, but also leave a smaller carbon footprint over time. For more energy savings, look for features like quick wash, which prevents the dishwasher from overusing water and expending extra energy.

Compare dishwasher cycles. While most dishwashers will include standard cycle settings such as economy, light and regular, some dishwashers offer advanced settings, such as a rinse cycle, or settings for specific dishware, such as glass stemware. Although these settings are not necessary, they can add to the overall convenience of the dishwasher.

Look at exterior style and decor. If you would like your large appliances to match, exterior color and look can play a huge part in the dishwasher you choose. When you find a dishwasher with the features you desire, see if that dishwasher is available in various styles. If your dishwasher will set the stage for the other appliances, consider how easy or hard it will be to clean the exterior of the dishwasher. While stainless steel is a popular choice, it’s also more difficult to clean.

Check out the interior layout. Consider how much you like (or dislike) the stacking ability of your current dishwasher and the placement of the silverware trays. You can find silverware trays inside the door of the dishwasher or within the pullout trays located inside the dishwasher.

Read reviews and consumer tips. While you will ultimately have to choose a dishwasher that will conform to your individual needs, reading reviews will give you a grasp on which models don’t live up to their hype. This extra footwork can save you money on repair bills and annoyance with your new dishwasher in the end.

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