April 24, 2014

GE Appliance Cash Sweepstakes

Beginning January 13th, GE is running an eight week sweepstakes, with weekly $250 VISA card giveaways and a grand prize of $20,000. You can enter each day for a chance to win. Here’s the link to get you there: GE Sweepstakes

Tips for Working with an Appliance Repair Technician

Appliance repair is something people generally like to avoid. Break downs never occur at a convenient time. Appliances fail when they are being used or are needed. In addition to not being able to use the appliance, people now have to find an appliance repair service and schedule an appointment. Continental Appliance, a San Francisco appliance repair and sales store, offers advice for working with an appliance repair service.

Below are some guidelines for working with an appliance repair service:

1. Gather necessary information before calling the appliance repair service, including availability, warranty information, brand name, model, and serial number of the appliance.

2. Be home when the appliance repairman shows up. Though it can be frustrating to be given a two to four hour time window, this is often the best they can do. The appliance repairman cannot always be expected to know exactly how long each job is going to take.

3. Don’t put off appliance repair when something is going wrong. If the appliance is making a grinding noise but still seems to work ok, chances are the repair will be relatively inexpensive if addressed right away. Ignoring the problem could lead to a more expensive problem.

4. Owners often like to watch the technician at work, but be considerate. Keep pets and children out of the way. The repairman doesn’t need a dog licking his face or children playing with his tools.

5. Payment is expected at the time of service. Do not wait until the job is complete then tell the appliance repairman to send a bill.

As expensive as it seems, appliance repair fees are generally reasonable when considering the time and money it takes to travel around fixing appliances, to keep up with advancing technologies and new products, and the convenience afforded. Imagine if the appliance has to be taken to the shop.

Ten Money Saving Tips – Read This Before You Buy

Here are some handy tips to consider if you really want to save money on your next appliance purchase:

1. Buy Last Year’s Model
If you don’t mind owning last year’s model, you can shave hundreds of dollars off of your appliance purchase. Best time to shop: September and October when stores are under pressure to clear space for the new arrivals.

2. Shop the Scratch and Dents
A small scratch or dent could become your best friend if you’re on a tight budget. Ask the sales associate if they have any damaged appliances for sale. Then, survey the damaged models to decide what you are willing to live with – even the smallest blemish can net big savings.

3. Buy What You Need
Have you ever noticed how the most expensive appliance models are typically the first that you come to in the store? No coincidence, I assure you. To keep yourself from falling for the latest bells and whistles, make a list of what you need before you venture into the stores. Then, buy the cheapest model that meets those needs. Just remember: that refrigerator with the built-in TV isn’t going to keep your food any colder.

4. Do a Trade-In
It’s no secret that trading in your car can save you money on a new car purchase, but did you know that you can sometimes do the same thing with your appliances? Check with appliance dealers in your area to see if any accept trade-ins. Then, find out how much your current appliance is worth. It could just be your ticket to a bargain.

5. Shop the Sales
Find something you like, but not thrilled with the price? Ask a sales associate when your pick is scheduled to go on sale. Waiting a week or two could be all it takes to reduce your purchase price by 25%. September and October are the best months to make major purchases but the second-best time is during the holidays. Merchants offer deep discounts at Christmas, when consumers want to spiff up their homes for the holidays. Also keep an eye out for sales on the less-celebrated weekends, like Memorial Day, Mother’s Day and Labor Day.

6. Look for a Package Deal
Need a washer and dryer or all new appliances for your kitchen? If so, an appliance package could be your biggest source of savings. Retailers frequently bundle appliances to boost sales, and these packages can offer significant savings over the price of purchasing each item individually.

7. Buy a Floor Model
Do you mind if your new appliance comes without a box? If not, consider purchasing a floor model. You’ll enjoy the same warranty that you’d get with a new-in-box item, without the new-in-box price. Sacrifice a little cardboard and save a lot.


8. Shop Box Stores

Shopping warehouse and box stores can be hit or miss. Sometimes you get a great deal and other times you may pay more. When it comes to appliances, however, you may be surprised at the bargains you can find. Such stores don’t usually honor price matches so what you see is what you get. Before hitting these cut-rate stores, research prices and quality online.

9. Avoid Rentals
It’s tempting to pay just $20 a week for a new refrigerator, but the interest you’ll pay for a rent-to-own appliance means you end up paying much more than the purchase price. These retailers thrive on consumers who pay the minimum amount each month or end up reneging on payments and losing the appliance.

10. Surf Craigslist
Keep an eye on the appliances section for low prices on brand new appliances. Dealers sometimes advertise their overstocks on Craigslist. Look for “dealer” notations to know if you’re working with a store and not a private seller. Realtors and remodeling contractors also offer new or nearly new appliances. You’ll likely have to manage your own delivery and installation, however.

Credit to about.com and couponshepa.com

GE’s Plans to Help You Manage Your Energy Use

GE Appliances & Lighting created the Home Energy Management (HEM) business, intending to be the first major appliance company to provide a whole-home solution for energy management.

When synchronized with the local utility company’s home smart-meter, coming into popular use, the HEM acts as the “central nervous system” for monitoring resource usage and controlling energy consumption within the home. The HEM, with the ability to collect data on multiple appliances, provides both real-time and long-term trend information on power and resource consumption and solar generation to the homeowners.

GE’s new Home Energy Manager (HEM) monitors all networked appliances which can include the refrigerator, range, dishwasher, washer and dryer, water heater, and will track all other home energy consumption including microwaves and televisions.

One of the primary goals of U.S. smart grid initiatives is to better use the energy production capacity the country already has. Home energy consumption efficiency can increase significantly when homeowners the option to participate in time-of-use pricing programs, which reward homeowners for lowering their consumption during periods of peak energy demand (usually 2-7 PM).

Simply providing consumers with energy consumption information motivates energy savings. A U.S. Department of Energy study showed that providing real-time pricing information to consumers via a smart meter helped reduce electricity costs 10% on average and 15% during peak periods.

“Knowing what is consuming electricity, and how much electricity that appliances are consuming, can be very empowering,” states Dave McCalpin, general manager of the new HEM business. “People will be able to make smarter choices if they have information. The once-a-month electrical bill provides no insight into your usage habits. We intend to change that.”

HEM’s design is targeted to include:

* Demand Response Integration, supporting communication standards Zigbee SEP 1.0, to enable demand response communication between a utility’s home smart meter and appliances on the home network, enabling real-time load shedding of networked appliances;
* Five-Day Weather Forecasts on Internet-enabled installations (communications supporting Ethernet, Wifi, and Zigbee SEP 1.0 standards);
* Electricity Usage Data Monitoring for the whole home for both short and long terms;
* Power Sub Metering for each GE demand response-enabled appliance;
* Solar Generation Monitoring of inverter output, including short- and long-term data where available;
* Water Usage Monitoring via household-wide data monitoring at 1-gallon resolution;
* Smart Thermostat Interface with full-featured seven-day programmable communicating thermostats that accepts demand response temperature offsets.

Getting the Dishwasher Clean

We rely on our dishwashers to provide us with sparkling clean dishes, but if the inside is lined with hard water deposits and detergent residue, we are making its job more difficult.

Use this simple method from Heloise to get your dishwasher in shape:

Turn on the dishwasher when it is empty; don’t use any dishwasher detergent.

Let the bottom of the washer fill with water, stop the cycle, then pour in 2 to 3 cups of plain white or apple-cider vinegar. Let the dishwasher finish the cycle. You might need to repeat if you have extremely stubborn hard-water stains inside.

Do this periodically to keep the dishwasher clean and fresh.

Rating the Latest Appliances – JD Powers Results

The 2010 Laundry Appliance Satisfaction Study and 2010 Kitchen Appliance Satisfaction Study from J.D. Power and Associates found that awareness of Energy Star certified appliances has increased among U.S. owners of new appliances since 2009 and so has the percentage who purchased an Energy Star appliance.

According to appliancemagazine.com, 86% of 2010 dishwasher buyers reported buying an Energy Star certified appliance, for an increase of 5% from 2009 and a 9% increase from 2008.

Satisfaction with appliance performance is strongly influenced by the owner’s perception of the appliance’s water and/or energy efficiency, the study found. Customers who report that their appliance is Energy Star certified are more likely to be more satisfied with their appliance than customers who do not indicate that their appliance is certified.

The Laundry Appliance Satisfaction Study measured customer satisfaction with clothes washers and dryers based on performance in six factors:


• ease of use
• features (such as the number of settings available and appliance capacity)
• performance and reliability (including energy efficiency, noise level, and how well the appliance functions)
• styling and feel
• warranty
• price

CLOTHES WASHERS: Samsung ranked highest for the second year in a row when it came to satisfying clothes washer owners, with a score of 832 on a 1000-point scale. Samsung performed particularly well in four of six factors:

• performance and reliability
• ease of use
• features
• styling

Other brands that broke the 800-point mark in the clothes washer rankings included:

• Kenmore Elite (817 points)
• Electrolux (816)
• LG (811)
• Maytag Epic (802)

CLOTHES DRYERS: Samsung scored 833 and was No. 1 in the clothes dryer rankings – the third consecutive year it’s been in the top spot. J.D. Power reported that Samsung did particularly well in four of the six factors:

• performance and reliability
• ease of use
• styling
• features

Only two other brands scored more than 800 points in the study:

• LG (814 points)
• Kenmore Elite (809)

Kitchen Appliances Study
Customer satisfaction was measured based on performance in six factors:

• performance and reliability (including how well the appliance functions, noise level, and energy efficiency)
• features (such as the number of settings available and appliance capacity)
• ease of use
• styling and feel
• price
• warranty

REFRIGERATORS: Samsung – for the sixth year in a row – ranked highest in satisfying refrigerator owners with a score of 803. Samsung performed particularly well in:

• ease of use
• performance and reliability
• features.

Samsung was followed by LG (781 points) and Kenmore Elite (776 points).

DISHWASHERS: Miele ranked highest in customer satisfaction in dishwashers with a score of 806 and performed particularly well in four of the six factors:

• performance and reliability
• styling and feel
• features
• warranty

Bosch also cracked the 800-point mark, scoring 801 points.

COOKTOPS/RANGES/OVENS:
Wolf ranked No. 1 in cooking appliances with a score of 812, and performed particularly well in five of six factors:

• ease of use
• performance and reliability
• styling and feel
• features
• warranty

Samsung ran a close second in this category, with a score of 809, and was the only other appliance brand to top the 800-point threshold.

The Studies

The 2010 Laundry Appliance Satisfaction Study was based on responses from more than 5100 consumers who purchased clothes washers and more than 5100 consumers who purchased clothes dryers from a retail store or received one through other means (such as a new-home builder or a gift) during the past 24 months. The study was fielded between March and April 2010.

Underwear in Your Dishwasher – Versatility Only Goes So Far

Washing baseball caps in the dishwasher is old news; I’m quite familiar with the idea of sanitizing kitchen sponges there too, and we’ve written here before about cooking lasagna in the dishwasher, but washing your underwear?

Alexia Elejalde-Ruiz of the Chicago Tribune writes of her adventures with her dishwasher:

One recent evening, I ran a variety of non-kitchen items through a dishwasher cycle, including flip-flops, baseball caps, hairbrushes, makeup brushes, dish sponges and, the test of honor, underwear. The computer keyboard was a risk I was unwilling to take.

I also, separately, made dinner in the dishwasher, the goal being a simple meal of poached salmon, steamed asparagus and baked potato. I avoided the dishwasher lasagna Florentine, for which there is a recipe online, and which sounds like a disaster waiting to happen.

The results, although not tragic, were unremarkable.

The baseball caps, two of which I placed on the bottom rack and two on the top, emerged after a normal wash cycle smelling far better than they had going in (thanks to the lemon-scented detergent), with no damage to fabric or shape. Some stains appeared to have faded, but were they immaculate? No. And they were soaking wet.

The plastic flip-flops, long smudged with dirt, still looked filthy when the cycle was over but were undamaged. The plastic hairbrush (hair removed) and an eyeshadow brush caked in Halloween makeup definitely looked cleaner, but not thoroughly. Perhaps the best outcome was for the dish sponges, which went in disgusting and came out looking and smelling almost new.
The two pairs of cotton underwear I draped over the prongs on the top rack had seen better days, poor things. My sopping wet skivvies, which had drooped down through the rack’s cracks like Dali’s melting clocks, were cleaner, but not perfectly, and the fabric looked as if it had been stretched out.

Perhaps the meal would be more triumphant.

Following a recipe for dishwasher salmon from Bob Blumer, author of “The Surreal Gourmet,” I greased the shiny side of a 12-inch square of heavy-duty aluminum foil with olive oil and placed two salmon fillets on top. I drizzled the salmon with freshly squeezed lime juice, added salt and pepper, then wrapped the aluminum foil tightly around the fillets, and wrapped another layer of foil around that. I prepared the asparagus the same way.

I had already run the potatoes through the dishwasher to clean them (a good time-saving trick). I wrapped them in aluminum foil, as well, hoping another cycle would soften them more. With everything on the top rack, I ran a normal cycle, high heat, no soap.

Dinner was meh. The salmon, while cooked, was a little rubbery and not flavorful. The potatoes weren’t cooked nearly enough. The asparagus, however, was steamed perfectly, to a crisp al dente, far better than the mushy spears I often end up with when I throw them in a pot.

Still, the meal was a colossal waste of water. Unless every other appliance in your kitchen has failed, leave your cooking to the stove.

Dish sponges, baseball caps, gardening tools and hard plastic toys are probably the best candidates for a dishwasher cleaning — the high heat sanitizes the items.

As for underwear, when times are desperate or it’s just too cold outside, I’d rather just hand-wash in Woolite — as my mom used to do.

Government Appliance Rebate Not Working Perfectly?

The appliance business in Washington state did not see the benefits some might have expected from the government’s appliance rebate program. The Tri-City Herald reports:

About 38,000 people around the state got checks from $75 to $750 for buying Energy Star-rated appliances and properly recycling the old ones said Rebecca Stillings with the state Department of Commerce.

But all the money had been applied for by Friday, November fifth she said.

The owner of one Tri-City business was glad to hear that.

“That’s good news for us,” said Steve O’Neill, owner of Master’s Appliance & Refrigeration in Pasco. “We saw a lot less used appliances coming through our shop.”

O’Neill’s store sells new and used appliances, and the rebate program meant fewer used appliances available for resale or to salvage for parts. (The rebate program requires the older be recycled.)

“It really only helped the people who could afford the newer, high-end ones,” O’Neill said. “If you had to buy used, it just drove up the price.”

O’Neill said he used to bring in a truckload of used appliances a day to refurbish or use as parts to rebuild other machines for resell in the store he’s owned for 10 years.

Now, it’s down to two or three truckloads a week.

Because the store sells new and used appliances, O’Neill saw both sides of the program.

“What we lost on the used stuff, we didn’t make up on the new ones we sold,” he said.

At Garrison’s Home Appliance Center in Kennewick, owner Henry Garrison said some customers obviously knew about the rebate program.

“I had some people and they only wanted the ones they can get some money back on,” he said.

The program wasn’t much of a hit at Bunch-Finnigan Appliances in Kennewick. Dan Bunch said most customers weren’t aware of the program, and weren’t interested when they heard about it.

“The requirements and regulations are too strict, and it’s complex,” Bunch said.

Bunch said he didn’t notice an increase in business during the rebate program.