March 17, 2018

Rating the Latest Appliances – JD Powers Results

The 2010 Laundry Appliance Satisfaction Study and 2010 Kitchen Appliance Satisfaction Study from J.D. Power and Associates found that awareness of Energy Star certified appliances has increased among U.S. owners of new appliances since 2009 and so has the percentage who purchased an Energy Star appliance.

According to, 86% of 2010 dishwasher buyers reported buying an Energy Star certified appliance, for an increase of 5% from 2009 and a 9% increase from 2008.

Satisfaction with appliance performance is strongly influenced by the owner’s perception of the appliance’s water and/or energy efficiency, the study found. Customers who report that their appliance is Energy Star certified are more likely to be more satisfied with their appliance than customers who do not indicate that their appliance is certified.

The Laundry Appliance Satisfaction Study measured customer satisfaction with clothes washers and dryers based on performance in six factors:

• ease of use
• features (such as the number of settings available and appliance capacity)
• performance and reliability (including energy efficiency, noise level, and how well the appliance functions)
• styling and feel
• warranty
• price

CLOTHES WASHERS: Samsung ranked highest for the second year in a row when it came to satisfying clothes washer owners, with a score of 832 on a 1000-point scale. Samsung performed particularly well in four of six factors:

• performance and reliability
• ease of use
• features
• styling

Other brands that broke the 800-point mark in the clothes washer rankings included:

• Kenmore Elite (817 points)
• Electrolux (816)
• LG (811)
• Maytag Epic (802)

CLOTHES DRYERS: Samsung scored 833 and was No. 1 in the clothes dryer rankings – the third consecutive year it’s been in the top spot. J.D. Power reported that Samsung did particularly well in four of the six factors:

• performance and reliability
• ease of use
• styling
• features

Only two other brands scored more than 800 points in the study:

• LG (814 points)
• Kenmore Elite (809)

Kitchen Appliances Study
Customer satisfaction was measured based on performance in six factors:

• performance and reliability (including how well the appliance functions, noise level, and energy efficiency)
• features (such as the number of settings available and appliance capacity)
• ease of use
• styling and feel
• price
• warranty

REFRIGERATORS: Samsung – for the sixth year in a row – ranked highest in satisfying refrigerator owners with a score of 803. Samsung performed particularly well in:

• ease of use
• performance and reliability
• features.

Samsung was followed by LG (781 points) and Kenmore Elite (776 points).

DISHWASHERS: Miele ranked highest in customer satisfaction in dishwashers with a score of 806 and performed particularly well in four of the six factors:

• performance and reliability
• styling and feel
• features
• warranty

Bosch also cracked the 800-point mark, scoring 801 points.

Wolf ranked No. 1 in cooking appliances with a score of 812, and performed particularly well in five of six factors:

• ease of use
• performance and reliability
• styling and feel
• features
• warranty

Samsung ran a close second in this category, with a score of 809, and was the only other appliance brand to top the 800-point threshold.

The Studies

The 2010 Laundry Appliance Satisfaction Study was based on responses from more than 5100 consumers who purchased clothes washers and more than 5100 consumers who purchased clothes dryers from a retail store or received one through other means (such as a new-home builder or a gift) during the past 24 months. The study was fielded between March and April 2010.

EnergyStar Standards for Dishwashers get Tougher

We have a question on our forums here at asking readers to post about their favorite appliance.  Surprisingly, no one mentioned their dishwasher.  Dishwashers save not only time, but energy and water as well. The Department of Energy (DOE) has not rated dishwashers for their water usage until now.  Currently, the EnergyStar rating is based on energy usage.  The change could save American families more than $25 million in energy and water bills in the first 6 months the criteria are in effect.

The criteria will go into effect in two phases. The first set of criteria will apply on August 11, 2009, and the second will apply on July 1, 2011. DOE estimates that by 2012, the new guidelines will save Americans 671 billion Btu and 1.13 billion gallons of water per year. With the new water saving requirement, consumers using ENERGY STAR dishwashers will save more than a gallon of water with each dishwashing cycle. Manufacturers are also eligible to receive tax credits for the production of dishwashers that meet the new ENERGY STAR dishwasher criteria under the Emergency Economic Stabilization Act of 2008.

In the first phase, ENERGY STAR qualified dishwashers will be required to be at least 48% more efficient than federal energy efficiency standards require, saving the nation over 71 million kWh of energy and more than 500 million gallons of water per year. Stricter federal energy efficiency standards take effect January 1, 2010. In the second phase, ENERGY STAR qualified dishwashers must be at least 13.5% more efficient than the 2010 federal energy efficiency standards, saving the Nation over 95 million kWh of energy and more than 830 million gallons of water per year. The ENERGY STAR criteria for dishwashers were last modified on January 1, 2007.

Dishwashers Save Time and Water

It’s official, running a fully loaded dishwasher uses less water than washing dishes by hand. If you use an Energy Star rated dishwasher you will save even more. An replacing an older dishwasher with a newer Energy Star rated dishwasher can save you about $30 dollars a year in energy costs too.
According to Frigidairee appliances:
If you still wash your dishes by hand, you’re probably wasting more than just your valuable time. Over an average eleven-year lifespan, Energy Star qualified dishwashers can save 55,000 gallons of water (that’s a lifetime supply of drinking water for more than four people) or $465 in energy and water bills (that’s like getting a 15-year supply of dishwasher detergent).

Here are some additional savings that come with upgrading to an Energy Star dishwasher:

Save Time:
Using an Energy Star qualified dishwasher instead of handwashing will save nearly 10 days of your time each year. So stop scrubbing – just load and go!
Dishwashers today don’t require pre-rinsing of dishes before loading. Pre-rinsing doesn’t necessarily improve cleaning and wastes water. Just scrape off food and liquids – the dishwasher will do the rest.

Save Money:
Cut your energy and water bills by more than $40 per year compared to handwashing.
You can save $465 in energy and water bills over the life of an Energy Star dishwasher compared to washing dishes by hand.

Save Energy:
Use half as much energy as washing by hand.
Fill your dishwasher to full capacity to get maximize the energy used to run it. Most of the energy used by a dishwasher goes to heat water. Since you can’t decrease the amount of water used per cycle, fill your dishwasher to get the most from the energy used to run it.

Save Water:

Use nearly 5,000 gallons less water per year, compared to washing dishes by hand.
Run your dishwasher only on the cycle necessary for the task to conserve water

Reduce Noise:

Energy Star qualified dishwashers run 50% more quietly than 10-year old models.

Help the Environment:
Less energy means less pollution and greenhouse gases in the environment. Less water consumption helps protect our lakes, streams and oceans.
Stay away from the heat-dry, rinse-hold and pre-rinse features and try the air-dry option instead.

You can read more here about choosing a Frigidaire dishwasher.

Bosch Showcases Appliances that Offer Complete ECO Solutions at Builders’ Show 2008

Bosch showcases it most advanced lineup of kitchen and laundry appliances that offer complete ECO solutions at the 2008 International Builders’ Show. Bosch remains the undisputed leader with the ENERGY STAR qualification on all its models in every major appliance category that the program rates. With the most energy-efficient dishwashers in the country, and the leading energy-efficient laundry – including the new compact 24” Axxis® Washer, as well as the award-winning Nexxt® Series with the unique ECOACTION™ option – the brand continues deliver efficiency. Additionally, the brand is debuting a space-efficient 30” gas cooktop featuring increased cooking flexibility with a fifth burner, sleek metal knobs and the powerful capabilities of the exclusive POWERSIM™ and OPTISIM™ burners.

Bosch introduces its new 24” compact stackable Axxis Laundry that offers the largest capacity in its class at 3.4 cubic feet, accommodating up to 14 pair of jeans. When combined with the Axxis Condensation Dryer, which does not require any ducting or venting, Bosch 24” laundry becomes the ultimate high-quality solution for any type of multi-family builder development or consumer application. In addition, the Axxis Laundry system features a unique structured drum with steep edges to ensure that the most heavy-duty jobs are handled efficiently. Paired with the new curved and asymmetric agitator paddles in the washer, clothes are treated gently as the water cascades down like rain. Ensuring the most precise and efficient results, the Logixx™ control system automatically determines revolutions per minute, number of rinses, soak time and spin speed for every fabric selection, while the new touch controls make the overall operation easy-to-use.

Bosch’s 27” depth front-loading Nexxt Washers also make it easier than ever to achieve maximum energy savings. Simply push the green-colored “e” button to take advantage of the advanced ECOACTION option, on select 500plus and 800 Series models, which decreases the temperature and amount of energy used during the wash cycle by up to 20% – without affecting cleaning results. Also, Nexxt Dryers conserve energy with its ECOSENSOR™ feature, which uses less energy to dry clothes than conventional dryers by adjusting the temperature based on the moisture level in the clothes. While all Nexxt Laundry exceeds the strict 2008 federal regulatory standards for energy, the combination of these eco-friendly programs further distinguishes Bosch as the high-efficiency champion.

Bosch’s Evolution™ and Integra® dishwashers feature the quietest and most energy efficient models in the country: the Evolution SHE98 and Integra SHX98. Both models exceed the minimum federal energy standard by 147% with a yearly usage of only 190 kWh – approximately the same amount of energy as a dishwasher half their size. The Evolution and Integra lineups also offer a variety of convenience and efficiency options clearly structured into three classes – the 300, 500 and 800 Series – making it easy for consumers to choose the model best suited for their lifestyle.

Bosch also delivers a variety of powerful cooking solutions, including bold and beautiful 30” wall ovens that offer 4.7 cubic feet of interior space – the largest capacity in the marketplace. Available in three classes, all models feature Genuine European Convection®, an ultra-fast preheat in just seven minutes and the Bosch exclusive ECOCLEAN™, a two-hour – from start to finish – self cleaning function.

Beyond manufacturing high-efficiency products, Bosch has established key partnerships with other leaders in the green building movement, such as the U.S. Green Building Council/LEED® for Homes, National Association of Home Builders, many other national and local environmental organizations, and sustainable building developments. Bosch is the proud recipient of both the prestigious 2007 Excellence in ENERGY STAR® Promotion Award and 2007 Annual Flex Your Power Award. Additionally, the brand’s award-winning online Green Resource Center, a microsite developed to help consumers and builders calculate their immediate savings by using its products, is being expanded to provide even more information and tools for its users.

“Partners like Bosch are valued leaders in energy efficiency,” said Alexander Karsner, Assistant Secretary for Energy Efficiency and Renewable Energy at the Department of Energy. “Bosch’s long-term commitment to energy efficiency is good for business, the environment, consumers, and for the country as a whole.”