August 27, 2014

Recall: Frigidaire Clothes Washers Due to Fire Hazard

Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers

Units: About 35,000

Distributor: Frigidaire, of Cleveland, Ohio

Hazard: An internal defect in the washer’s drain pump can cause heat to build up, posing a fire hazard to the consumer.

Incidents/Injuries: No incidents or injuries have been reported.

Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.

Product Type Brand Model Serial Number
Top Load Washer Crosley, Frigidaire, Kelvinator,
White- Westinghouse
CTW100FW GLWS1749FS SWS833HS
FTW3011KW KWS1349DS SWX703HQ
FTW3014KW MWS939AS SWX703HS
FWS1233FS SWS1233HQ WWS833FS
FWS933FS SWS1233HS WWTW3000KW
GLWS1439FC SWS1339HS
GLWS1439FS SWS1649HS
XC90306228 to XC91606302
Front Load Washer Crosley, Frigidaire, Wascomat,
White- Westinghouse
CFW2000FW FTF530FS WE17N
FCCW3000FS GLTF1570FS WTF330HS
FTF1240FS WE17M
XC90501765 to XC91607678
Laundry Center Crosley, Frigidaire, Kenmore,
White -Westinghouse
97812 CLCE900FW GLET1142FS
97912 FEX831FS GLGH1642FS
97962 FGX831FS GLGT1031FS
C97812 FLGB8200FS GLGT1142FS
C97912 GCET1031FS MEX731CFS
C97962 GLEH1642FS SWSG1031HS
CLCE500FW GLET1031FS SWXG831HS
XE85104013 to XE91603486

*Not all serial numbers within these ranges are affected.

Model and serial numbers can be located as follows:

Top load washer = open the product’s lid, and the model and serial number are located inside the product’s lid, on the top, right hand corner.

Front load washer = open the door, and the model and serial number are located with other information at the top, center.

Laundry center = open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door’s handle.

Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.

Manufactured in: United States

Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.

Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s Web site at www.laundrypumprecall.com. For consumers who purchased their product at Sears, call Sears toll free at (888) 549-5870 between 8 a.m. and 10 p.m. ET Monday through Saturday, or visit Sear’s Web site at www.sears.com

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell them about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

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Comments

  1. I have a Frigidaire front loader tumble action washer purchased in Mar of 05 from Lowe’s and it has been a problem since 07, i.e., the front door gasket retains water. (subsequent to my pruchase, gasket now drains on back side of gasket). Shocks have been suggested to be repaired, but warranty company denies this, as well as many other repairs that A&E Service company has recommended and Appliance Solutions have both been out to effect repairs, but if the problem does not appear in a few minutes, they just pack up and say “no problem”. Washer also partially fills with water on it’s own, as if beginning a wash cycle, without my setting it. Don’t know why this happens, but I was told this has happened before.
    Anyway, maybe the problems will be solved eventually, but I will never purchase another FRIGIDAIRE product of any kind; or ELECTROLUX, now that they bought out Frigidaire.
    RDA