April 20, 2014

Recall: Frigidaire Clothes Washers Due to Fire Hazard

Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers

Units: About 35,000

Distributor: Frigidaire, of Cleveland, Ohio

Hazard: An internal defect in the washer’s drain pump can cause heat to build up, posing a fire hazard to the consumer.

Incidents/Injuries: No incidents or injuries have been reported.

Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.

Product Type Brand Model Serial Number
Top Load Washer Crosley, Frigidaire, Kelvinator,
White- Westinghouse
CTW100FW GLWS1749FS SWS833HS
FTW3011KW KWS1349DS SWX703HQ
FTW3014KW MWS939AS SWX703HS
FWS1233FS SWS1233HQ WWS833FS
FWS933FS SWS1233HS WWTW3000KW
GLWS1439FC SWS1339HS
GLWS1439FS SWS1649HS
XC90306228 to XC91606302
Front Load Washer Crosley, Frigidaire, Wascomat,
White- Westinghouse
CFW2000FW FTF530FS WE17N
FCCW3000FS GLTF1570FS WTF330HS
FTF1240FS WE17M
XC90501765 to XC91607678
Laundry Center Crosley, Frigidaire, Kenmore,
White -Westinghouse
97812 CLCE900FW GLET1142FS
97912 FEX831FS GLGH1642FS
97962 FGX831FS GLGT1031FS
C97812 FLGB8200FS GLGT1142FS
C97912 GCET1031FS MEX731CFS
C97962 GLEH1642FS SWSG1031HS
CLCE500FW GLET1031FS SWXG831HS
XE85104013 to XE91603486

*Not all serial numbers within these ranges are affected.

Model and serial numbers can be located as follows:

Top load washer = open the product’s lid, and the model and serial number are located inside the product’s lid, on the top, right hand corner.

Front load washer = open the door, and the model and serial number are located with other information at the top, center.

Laundry center = open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door’s handle.

Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.

Manufactured in: United States

Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.

Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s Web site at www.laundrypumprecall.com. For consumers who purchased their product at Sears, call Sears toll free at (888) 549-5870 between 8 a.m. and 10 p.m. ET Monday through Saturday, or visit Sear’s Web site at www.sears.com

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell them about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

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How to Save Money Buying a New Appliance

Buying a new appliance is expensive and everyone wants to get a good value for their money.  Sometimes getting less can be more.  According to Consumer Reports, some of the extra features offered on new washers and dishwashers are not needed and just add unnecessarily to the final cost.

Take new dishwasher cycles with names like “turbo zone” and “power scour.” For those, special nozzles are placed in the back of the dishwasher to take care of tough jobs.

Although those cycles do a good job, Consumer Reports testers say they are not essential.

“We find many dishwashers, using just the regular setting, do a great job cleaning our very tough challenge: baked-on brownie mix,” Consumer Reports tester Kim Kleman said.

You can also save by skipping the often-pricier stainless steel tubs and get a plastic tub in your dishwasher.

“People love the stainless steel look, but how many people are looking inside your dishwasher?” Kleman said. “The plastic tub should hold up just fine.”

Many washing-machine models come loaded with lots of extra features – such as cycles made specifically for bedding, active wear and sanitizing. Consumer Reports, though, says you should take a pass on those options.

“Stick with the regular heavy-duty, normal, delicate and white cycles. That’s all you really need,” Kleman said.

As for dryers, don’t be wowed by claims like extra-large capacity, super capacity and king-sized capacity.

“We find most dryers hold plenty, whether it says super capacity or not,” Kleman said.

Although matching washer-dryer sets look nice, they can cost more.

If you’re buying them at the same time, Consumer Reports recommends getting the best-performing, most efficient washer – one that extracts the most water from clothes.

Among dryers, get the one that has a moisture sensor.

Consumer Reports ranked its Best Buys among dishwashers, washers and dryers:

  • Dishwasher: Sears’ Kenmore 1374 for $650.
  • Washer: Frigidaire Gallery GLTF2940F for $650.
  • Dryers: GE DBVH512EF[WW] for $650; GE DPSE810EG[WT] for $500.

Keep to this strategy: Don’t pay for features you don’t need.