April 19, 2014

Recall: LG Electronics and Sears Gas Dryers For Repair Due to Fire Hazard

sears dryer recall

Name of Product: LG Electronics and Kenmore Elite® Gas Dryers

Units: About 21,000

Manufacturer: LG Electronics, Inc., of South Korea

Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.

Incidents/Injuries: LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.

Description: LG Electronics and Sears’ Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled.

Brand Model Numbers Serial Numbers
LG Electronics DLG0452W

DLG1320W

DLG2051W

001KW**00001 through 001KW**00090
911KW**00271 through 911KW**00630

001KW**00001 through 001KW**01518
002KW**00001 through 002KW**00450
911KW**00184 through 911KW**00561
912KW**00001 through 912KW**00090

001KW**00001 through 001KW**03150
002KW**00001 through 002KW**01620
911KW**00061 through 911KW**01860
912KW**00001 through 912KW**02520

Kenmore Elite® 796.90512900

796.90518900

796.91022900

796.91028900

796.91029900

796.92192900

796.92198900

796.92199900

001KW**00001~001KW**00180
911KW**00091~911KW**00450
912KW**00001~912KW**00450

001KW**00001~001KW**00540
002KW**00001~002KW**00090
911KW**00001~911KW**00450
912KW**00001~912KW**00270

001KW**00001~001KW**00360
002KW**00001~002KW**00042
911KW**00001~911KW**00315
912KW**00001~912KW**00540

001KW**00001~001KW**00270
002KW**00001~002KW**00090
911KW**00001~911KW**00171
912KW**00001~912KW**00539

001KW**00001~001KW**00270
911KW**00271~911KW**00402
912KW**00001~912KW**00450

001KW**00001~001KW**00270
911KW**00181~911KW**00542
912KW**00001~912KW**00270

001KW**00001~001KW**00360
911KW**00001~911KW**00440
912KW**00001~912KW**00270

001KW**00001~001KW**00084
911KW**00091~911KW**00361
912KW**00001~912KW**00270

 

Sold by: LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.

Manufactured in: South Korea

Remedy: Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Sears’ customer service to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service.

ATTENTION: Dryers that have a colored sticker on the back, top, or a colored sticker or a plus sign (“+”) on the back, bottom, near the gas valve assembly, have already been repaired. If accessible, consumers can check for these stickers or sign. If not accessible, contact LG or Sears as detailed below.

LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm’s website at www.lg.com/us and click on Public Notices.

Sears Consumer Contact: For additional information and to schedule a repair, contact Sears toll-free at (888) 375-9741 between 7 a.m. and 9 p.m. CT Monday through Friday, and between 7:00 A.M. and 6:00 P.M. Saturday, or visit the firm’s website at www.sears.com and click on Product Recalls under Customer Service.

LG dryer recall

 

 

 

 

 

 

 

 

Gas dryer recall

Recall: Goldstar and Comfort-Aire Dehumidifiers by LG Electronics

LG Electronics Tianjin Appliance Co., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is urging consumers to check if they have recalled Goldstar or Comfort-Aire dehumidifiers. The firm is re-announcing the recall of about 98,000 of the dangerous dehumidifiers that pose a serious fire and burn hazard, and are believed to be responsible for more than one million dollars in property damage.

The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers and their property.

The dehumidifiers were first recalled in December 2009 following eleven incidents, including four significant fires. Since that time, the company has received sixteen additional incident reports of arcing, smoke and fire associated with the dehumidifiers, including nine significant fires. No injuries have been reported. Fires are reported to have caused more than $1 million in property damage including:

$500,000 in damage to a home in Gibsonia, Pa.
$200,000 in damage to a home in New Brighton, Minn.
$183,000 in damage to a home in Hudson, Mass.
$192,000 in damage to a home in Valparaiso, Ind.
$139,000 in damage to a home in Salem, Ohio
$129,000 in damage to a home in Brielle, N.J.
$ 95,000 in damage to a home in Philadelphia, Pa.

Because of the severity of the risks, CPSC and LG Electronics are concerned with the lack of consumer response to the recall. Only two percent of the 98,000 consumers who purchased these units have received a free repair, which means that consumers and their property remain at serious risk.

Anyone who has the recalled dehumidifiers is strongly encouraged to immediately stop using them, unplug them, and contact LG Electronics for the free repair.

The recall involves the 30 pint portable dehumidifiers sold under the Goldstar and Comfort-Aire brands. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control, and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. Model and serial number ranges included in this recall are listed in the table below. The model and serial numbers are located on the interior of the dehumidifier, and can be seen when the water bucket is removed.

Brand Model No. Serial Number Range Sold at
Goldstar GHD30Y7 611TAxx00001 through 08400
611TAxx08401 through 40600
612TAxx00001 through 20400
612TAxx21001 through 30600 Home Depot

Brand Model No. Serial Number Range Sold at
Goldstar DH305Y7 612TAxx00001 through 00600
701TAxx00001 through 16800
702TAxx00001 through 03000 Walmart

Brand Model No. Serial Number Range Sold at
Comfort-Aire BHD-301-C 611TA000001 through 001697
612TA000001 through 004200
701TA000001 through 000578
710TA000001 through 000599 Various retailers, including Ace
Hardware, Do It Best and Orgill Inc.

The recalled dehumidifiers were sold at The Home Depot, Walmart, Ace Hardware, Do It Best, Orgill Inc., and other retailers nationwide from January 2007 through June 2008 for between $140 and $150. They were manufactured in China.

recall
recall
recall

LG Electronics Debuts New Four Door French-Door Refrigerator

LG’s new four-door refrigerator, with an ultra-large capacity of nearly 28 cubic feet, is among the largest in the industry. This LG model offers the most refrigerator shelf space available, even more than refrigerators with a larger claimed capacity. The refrigerator compartment can accommodate up to 47 gallons of milk and provides ample space for the entire family’s favorite foods, as well as keeps them conveniently organized and within reach.

Innovations such as the Slim SpacePlus Ice System allow for more shelf space providing greater organization and access for consumers. This innovation moves the icemaker from the top shelf of the refrigerator to the door, which is compact enough to also include door bin shelves, allowing for maximum refrigerator shelf space.

Additional convenience features of this four-door model include two bottom freezer drawers. With these two separate freezer drawers, consumers have easy, organized access to the things they need often—and an ample lower compartment that is perfect for larger items or longer-term storage.

The refrigerator’s upgraded Four Compartment Crisper System is designed to help keep fresh foods organized and ensure every fruit, vegetable and soda has its place. With three top drawers – two of which are humidity-controlled – and a fourth Glide N’ Serve drawer below, there is greater organization and easier access. The extra tall ice and water dispensing center, measures 12.6 inches, among the tallest in the industry. A slide-out pitcher rest makes filling uniquely shaped and assorted sized pitchers and glasses easy, including coffee pots and sports bottles.

LG’s Four-Door French-Door Refrigerator Evolution…Converta Drawer

With this latest model, LG has transformed the concept of the four-door refrigerator with a unique Converta Freezer Drawer, which allows the top freezer drawer to be used as extra refrigerator space if needed. This delivers new flexibility options previously unavailable to consumers, and is especially helpful for entertaining at home when extra space is often desired. Additionally, this drawer can operate at numerous temperatures, including at a “soft freeze” setting to safely thaw meat and poultry. With the Converta drawer set to refrigerator mode, this model can accommodate up to 53 gallons of milk, nearly 13 percent more than the already-spacious refrigerator section alone. This is more fresh-food storage space than any other freestanding French-door refrigerator on the market.

In addition to the convenience of Converta Drawer, this refrigerator includes an auto open/close freezer drawer option. This enables users to automatically open and close the bottom freezer drawers with the touch of a button, making it easier to access food items or unload groceries. The drawers also have an assisted open/close function; a slight push or pull on the drawer will prompt it to open/close by itself. A Safety Interruption feature stops automatic closing if a child’s hand or any obstacles are in the way.

Stainless Steel Never Looked So Green…Linear Compressor Technology

To achieve maximum efficiency, LG redesigned the refrigerator’s compressor, the element that uses the most energy. Typically, the refrigerator’s compressor is either running at full capacity or off completely; however, LG’s Linear Compressor can vary output depending on need, saving eight to 17 percent in energy usage compared to previous models with conventional compressors. This technology leads to fewer temperature swings, which means consumers use less energy and spend less money. LG’s Energy Star rated refrigerator is 20 percent more efficient than the minimum federal standard. The compressor is backed with a 10-year warranty, so consumers can be confident their home will be environmentally friendly for years to come.

LG’s new French-door refrigerator (Model: LMX28994) is available at a manufacturer’s suggested retail price of $3,299.

Recall: Dehumidifiers by LG Electronics Tianjin Appliance Due to Fire and Burn Hazards

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Portable Dehumidifiers

Units: About 98,000

Manufacturer: LG Electronics Tianjin Appliance Co., of China

Hazard: The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers.

Incidents/Injuries: LG has received 11 reports of property damage incidents involving arcing, heat, smoke, including four fires that spread to the building structure and involved significant smoke/water damage. No injuries have been reported.

Description: This recall involves 30 pint portable dehumidifiers sold under the brand names in the chart below. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. The model and serial numbers are printed on the interior of the dehumidifiers and can be viewed after the water bucket is removed.

Brand Model No. Serial Number Range Sold at
Goldstar GHD30Y7 611TAxx00001~08400
611TAxx08401~40600
612TAxx00001~20400
612TAxx21001~30600 Home Depot
Goldstar DH305Y7 612TAxx00001~00600
701TAxx00001~16800
702TAxx00001~03000 Wal-Mart
Comfort-Aire BHD-301-C 611TAxx00001~01697
612TAxx00001~04200
701TAxx00001~00578
710TAxx00001~00599 Heat Controller Inc.

Sold at: The Home Depot, Walmart and Heat Controller Inc. nationwide from January 2007 through June 2008 for between $140 and $150.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled dehumidifier, contact LG to determine if it is included in the recall and return it to an authorized LG service center for a free repair.

Consumer Contact: For additional information, contact LG toll-free at (877) 220-0479 between 8 a.m. and 7 p.m. CT Monday through Friday and between 8 a.m. and 2 p.m. CT on Saturday for the location of an authorized LG service center for the repair, or visit the firm’s Web site at www.30pintdehumidifierrecall.com

dehumidifier
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

LG Electronics Wants YOU!

LG electronics has been around since 1958 when it was established as Goldstar.  In 1995 it changed its name to LG Electronics.  It has spent most of those years as a quiet second (or even third) choice electronics option or most people.  That it already changing.

Now Andrew Barrett, LG’s vice-president, marketing, for LG Electronics Canada Ltd. announces he has big plans for LG’s future in an interview with The Globe and Mail.

 ”It seems like only yesterday that LG was a rather ordinary, personality-less, original equipment manufacturer. “The only way LG could shake the shackles of being lesser known,” Mr. Barrett says, “was to be seen as a brand of desire.” ”

The new strategy: To seed the company’s global operations with a marketing mindset geared to a sense of style.  Think red steam washing machines.

Style implies taste, and taste can be tricky. Consider Scarlet, the LG TV with the brazenly red back panel. “When your positioning is based on style … the TVs can’t just be a black box that looks like everybody else’s TVs,” he says. The reaction to the Scarlet has been polarizing. “There were some who absolutely loved it, and others who were appalled by it and never wanted to see it in their home,” he says.

Two weeks ago Mr. Barrett was tapped by LG HQ to lead the company’s just-announced global sponsorship for Formula 1 racing.

“There’s a social style, a social status, a premium-ness that sits around F1,” he says, expressing how he believes the style-technology harmony of the racing circuit makes a perfect match for the style-technology focus of LG. Think Monte Carlo and yachts and celebrities and cerulean vistas. “We think we’re the Monte Carlo of consumer electronics,” he says.

The job grows bigger. Any day now the company will announce a broadening of Mr. Barrett’s marketing responsibilities to encompass what he will define only as a “significant portion of the world’s geography,” reporting to the chief marketing officer for LG worldwide.

Whirlpool Drops Part of Patent Suit Against LG

Earlier this year, Whirlpool filed a patent infringement suit against LG Electronics.  Just last week LG announced that Whirlpool has abandoned part of its patent case against LG and the U.S. International Trade Commission (ITC) has issued a ruling to that effect.

However, the company voluntarily withdrew suits over two of the five patents in the case in May, and the ITC’s partial termination decision came in June, LG said. The three other suits are still pending.

“We submitted documents with the ITC which show the five patents do not belong to Whirlpool,” an LG Electronics spokesman told Dow Jones Newswires.

In May, Whirlpool also filed a suit against LG with the U.S. District Court of Delaware over the infringement of seven patents. It has now abandoned a suit regarding one of those patents, the LG spokesman said.

LG Electronics Upgrades Laundry Palette With New Colors

Delivering on its promise of bringing stylish design into all of its home appliance products, LG Electronics, announced the addition of two new designer finishes -Bahama Blue and Emerald Green – bringing its front-load laundry palette to eight colors. The new models incorporate feature-rich packages at an array of price points to suit a variety of consumer needs.

As laundry rooms emerge from the basement and move closer to the family living area, consumers are investing in these spaces – just as they have done in the past with kitchens, entertainment rooms and outdoor patios – and are embracing new technology, design and style,” said John Weinstock, marketing vice president, Digital Appliances, LG Electronics USA, Inc. “LG is at the forefront of this trend and is committed to helping consumers make their laundry area more streamlined, functional, and stylish – delivering technology that makes washer-dryer operation easier and more productive than ever and styling that includes bold new designs and premium finishes. The new palette is a direct result of listening to consumers, and reflects their desire for a colorful array of premium products and innovative technologies.”

New finishes such as Bahama Blue and Emerald Green are now available on LG’s ultra-large 4.0 cubic-foot capacity laundry pair. The washer includes a 1,100 RPM spin speed, and both the washer and dryer feature highly styled controls with a LED display and ergonomically designed Dial-A-Cycle(TM) control panel with preset cycle selections to provide worry-free settings for optimal fabric care. The Bahama Blue laundry pair is available now at a manufacturer’s suggested retail price of $1,049 for the washer; the matching dryer is available at $949. The new Emerald Green finish will be available beginning at a manufacturer’s suggested retail price of $1,049 for the washer and $949 for the dryer.