October 21, 2014

Recall: Dehumidifiers by LG Electronics Tianjin Appliance Due to Fire and Burn Hazards

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Portable Dehumidifiers

Units: About 98,000

Manufacturer: LG Electronics Tianjin Appliance Co., of China

Hazard: The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers.

Incidents/Injuries: LG has received 11 reports of property damage incidents involving arcing, heat, smoke, including four fires that spread to the building structure and involved significant smoke/water damage. No injuries have been reported.

Description: This recall involves 30 pint portable dehumidifiers sold under the brand names in the chart below. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. The model and serial numbers are printed on the interior of the dehumidifiers and can be viewed after the water bucket is removed.

Brand Model No. Serial Number Range Sold at
Goldstar GHD30Y7 611TAxx00001~08400
611TAxx08401~40600
612TAxx00001~20400
612TAxx21001~30600 Home Depot
Goldstar DH305Y7 612TAxx00001~00600
701TAxx00001~16800
702TAxx00001~03000 Wal-Mart
Comfort-Aire BHD-301-C 611TAxx00001~01697
612TAxx00001~04200
701TAxx00001~00578
710TAxx00001~00599 Heat Controller Inc.

Sold at: The Home Depot, Walmart and Heat Controller Inc. nationwide from January 2007 through June 2008 for between $140 and $150.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled dehumidifier, contact LG to determine if it is included in the recall and return it to an authorized LG service center for a free repair.

Consumer Contact: For additional information, contact LG toll-free at (877) 220-0479 between 8 a.m. and 7 p.m. CT Monday through Friday and between 8 a.m. and 2 p.m. CT on Saturday for the location of an authorized LG service center for the repair, or visit the firm’s Web site at www.30pintdehumidifierrecall.com

dehumidifier
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

Comments

  1. Judith Gustafson says:

    Is my Energy Star LG part of the recall? Model LHD459ELT9, Serial 93EX6252 903TAACC0944. Thanks in advance for you reply.

  2. Please check my dehumifier #’s if it’s in the recall.
    Goldstar Model #GHD 30Y7 Serial # 612TANS 12007
    EEV 99404 6 DEX 1191 30 pint.

    Thank you. Ann Haga

  3. Jim Long says:

    Have a LG Energy Star
    EEV 99404
    55EX0180
    505TARU10894
    Will not start. Look for possible problems.
    Found this recall. Is my unit on the recall?
    How should I handle the problem?
    Thank you.

  4. Lorraine Connolly says:

    found this web site with recalls for LG. My Dehumidifier is an
    LG Serial # 411TAQP19556. Model # LD40EY5 … Please advise thru e-mail if this is a recall unit or not.. Will not collect water. Please advise me of any info to get this unit working again. Lost
    booklet for it. Thank You for4 your help.

    Sincerely
    Lorraine Connolly

  5. Marcus Finnerman says:

    I have a LG Dehumidifier that doesnt seem to collect water. My basement is very wet. Model # is; LHD65EL. Serial# is; 502TAFZ21019. Is my dehumidifier part of the recall? please e-mail me back and let me know.

    Thank You
    Marcus Finnerman

  6. Ann: Yes your unit is affected, as clearly listed in the recall notice. It is within the serial number range “612TAxx00001~20400″.

    The rest of you people are all idiots. What’s the problem, can’t read? The affected model numbers are VERY CLEARLY LISTED IN THE RECALL NOTICE. Take 5 seconds to read it and you’ll see that no LG dehumidifiers are listed, just Goldstar and Comfort-Aire.

    Jim, Lorraine, and Marcus – your dehumidifiers are BROKEN and need service (if under warranty) or replacement. Look in the User Manual for information on duration of the warranty and how to get warranty service. Also go through the troubleshooting section of the manual to be sure you haven’t missed anything obvious. If you don’t have a manual you can download one from the LG web site.

  7. Try getting them to fix this problem, I have been trying to work with them for the last month getting it resolved and keep on getting different answers from different people. Has anyone had any luck getting theirs fixed or getting a replacement?