September 21, 2014

Recall: Goldstar and Comfort-Aire Dehumidifiers by LG Electronics

LG Electronics Tianjin Appliance Co., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is urging consumers to check if they have recalled Goldstar or Comfort-Aire dehumidifiers. The firm is re-announcing the recall of about 98,000 of the dangerous dehumidifiers that pose a serious fire and burn hazard, and are believed to be responsible for more than one million dollars in property damage.

The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers and their property.

The dehumidifiers were first recalled in December 2009 following eleven incidents, including four significant fires. Since that time, the company has received sixteen additional incident reports of arcing, smoke and fire associated with the dehumidifiers, including nine significant fires. No injuries have been reported. Fires are reported to have caused more than $1 million in property damage including:

$500,000 in damage to a home in Gibsonia, Pa.
$200,000 in damage to a home in New Brighton, Minn.
$183,000 in damage to a home in Hudson, Mass.
$192,000 in damage to a home in Valparaiso, Ind.
$139,000 in damage to a home in Salem, Ohio
$129,000 in damage to a home in Brielle, N.J.
$ 95,000 in damage to a home in Philadelphia, Pa.

Because of the severity of the risks, CPSC and LG Electronics are concerned with the lack of consumer response to the recall. Only two percent of the 98,000 consumers who purchased these units have received a free repair, which means that consumers and their property remain at serious risk.

Anyone who has the recalled dehumidifiers is strongly encouraged to immediately stop using them, unplug them, and contact LG Electronics for the free repair.

The recall involves the 30 pint portable dehumidifiers sold under the Goldstar and Comfort-Aire brands. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control, and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. Model and serial number ranges included in this recall are listed in the table below. The model and serial numbers are located on the interior of the dehumidifier, and can be seen when the water bucket is removed.

Brand Model No. Serial Number Range Sold at
Goldstar GHD30Y7 611TAxx00001 through 08400
611TAxx08401 through 40600
612TAxx00001 through 20400
612TAxx21001 through 30600 Home Depot

Brand Model No. Serial Number Range Sold at
Goldstar DH305Y7 612TAxx00001 through 00600
701TAxx00001 through 16800
702TAxx00001 through 03000 Walmart

Brand Model No. Serial Number Range Sold at
Comfort-Aire BHD-301-C 611TA000001 through 001697
612TA000001 through 004200
701TA000001 through 000578
710TA000001 through 000599 Various retailers, including Ace
Hardware, Do It Best and Orgill Inc.

The recalled dehumidifiers were sold at The Home Depot, Walmart, Ace Hardware, Do It Best, Orgill Inc., and other retailers nationwide from January 2007 through June 2008 for between $140 and $150. They were manufactured in China.

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Recall: Dehumidifiers by LG Electronics Tianjin Appliance Due to Fire and Burn Hazards

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Portable Dehumidifiers

Units: About 98,000

Manufacturer: LG Electronics Tianjin Appliance Co., of China

Hazard: The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers.

Incidents/Injuries: LG has received 11 reports of property damage incidents involving arcing, heat, smoke, including four fires that spread to the building structure and involved significant smoke/water damage. No injuries have been reported.

Description: This recall involves 30 pint portable dehumidifiers sold under the brand names in the chart below. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. The model and serial numbers are printed on the interior of the dehumidifiers and can be viewed after the water bucket is removed.

Brand Model No. Serial Number Range Sold at
Goldstar GHD30Y7 611TAxx00001~08400
611TAxx08401~40600
612TAxx00001~20400
612TAxx21001~30600 Home Depot
Goldstar DH305Y7 612TAxx00001~00600
701TAxx00001~16800
702TAxx00001~03000 Wal-Mart
Comfort-Aire BHD-301-C 611TAxx00001~01697
612TAxx00001~04200
701TAxx00001~00578
710TAxx00001~00599 Heat Controller Inc.

Sold at: The Home Depot, Walmart and Heat Controller Inc. nationwide from January 2007 through June 2008 for between $140 and $150.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled dehumidifier, contact LG to determine if it is included in the recall and return it to an authorized LG service center for a free repair.

Consumer Contact: For additional information, contact LG toll-free at (877) 220-0479 between 8 a.m. and 7 p.m. CT Monday through Friday and between 8 a.m. and 2 p.m. CT on Saturday for the location of an authorized LG service center for the repair, or visit the firm’s Web site at www.30pintdehumidifierrecall.com

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CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell about it by visiting https://www.cpsc.gov/cgibin/incident.aspx