• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Appliance. net

Appliance news, reviews, ratings, forums, reports and buyers guides.
Locate repairs and parts. for home and kitchen appliances.

  • About Appliance.Net
    • BestPrice Family
    • Contact
    • Become a Featured Dealer
    • Retailer & Repair Services Advertising
  • Shopping
  • Appliance Forum
  • Manufacturers
    • Manufacturers 800 Numbers
    • Aga
    • Bosch
    • Caldera
    • Dacor – The Life of the Kitchen
    • General Electric – GE
    • Jenn Air
    • Sears – Kenmore
    • Thermadore
  • Sections
    • Features
    • News
    • Recalls
    • Kitchen
      • Dishwasher
      • Ranges Ovens and Cooktops
      • Refrigerators and Freezers
      • Microwave Oven
    • Household
      • Consumer Electronics
      • Heating and Cooling
      • Vacuum Cleaners
    • Laundry
      • Washing Machine
      • Dryers
    • Safety
You are here: Home / Archives for Refrigerators and Freezers

Refrigerators and Freezers

Whirlpool’s Eco Kitchen Line

February 10, 2009 By NightOwl

According to the US government, kitchen appliances use the bulk of our household energy consumption. In addressing the need to save energy, Whirlpool has introduced their Eco Line.  The line is designed to be as much as 290 percent more efficient than previous models and includes a Resource Saver refrigerator, Resource Saver dishwasher and Energy Save range.

With energy use equivalent to powering a 60-watt light bulb, the Resource Saver refrigerator exceeds Energy Star standards by 10 percent. To help stretch the dollar even further and better preserve food, the refrigerator’s 6th Sense technology automatically adjusts cooling to bring existing food to the desired temperature in half the time. A Fast Cool button immediately drops the refrigerator and/or freezer temperatures to accommodate new food additions, such as hot leftovers.

The dishwasher uses one-third less water and energy than dishwashers manufactured seven years ago. The savings is the result of greater water pressure to break up more food more efficiently. Synchronized spray arms clean dishes on the upper rack first, followed by the lower rack, resulting in enhanced cleaning performance.

Also in the Eco Kitchen line are two ranges equipped with an Energy Save mode. The feature conserves electricity when the oven is not is use. Similar to a computer’s sleep mode, it dims extra features such as the digital clock and control display.

The dishwasher retails for about $800, the range $700 and the refrigerator, which will be available in March, for about $2,000.

Filed Under: choosing a Kitchen Appliance, Cooking, Dishwasher, Features, Kitchen, News, Ranges Ovens and Cooktops, Refrigerators and Freezers Tagged With: eco line, energy saving, resource saver, whirlpool, whirlpool appliances, whirlpool dishwasher, whirlpool range, whirlpool refrigerator

Freeze Your Buns with the New Frigidaire Gallery Freezer

February 5, 2009 By WorkinMan

It can be hard to write a product review of a freezer in the middle of winter. The last thing you want to think about is keeping things cold. Fortunately, our editorial offices are in Beverly Hills, California where we’ve been blessed with 70 degree weather since December. So it might be winter, but ice cream is still on the menu. We’ve been fortunate to have the new Frigidaire freezer model GLFH21F8H in house for testing for the past couple of months.

Frigidaire Gallery Freezer The freezer we tested is a clean white upright model with just under 21 cubic feet of interior space. It is wrapped in a simple white enameled, textured steel with a sleek, low profile handle. The freezer sports a digital display with a control panel on the door front. In these days of cheap slapdash construction and assembly, it’s nice to see a product with solid fit and finish. It has no rough edges, nice square joins at the corners, a door that hangs well and moves smoothly on its hinges. The workmanship hints at decent quality control in manufacturing. While you could certainly put it in your garage, it would look fine in your kitchen.

Inside the freezer, you have clear visibility and access to the stored contents. The interior is well lit, with clear glass shelves that neither frost nor fog up. The storage system includes two fixed height, full size glass shelves and one adjustable glass shelf. You also get three full size pull out baskets and low profile slideout “Pizza Shelf” hanging beneath the top glass shelf. The storage system gives you a lot of variety for flexible storage. The pizza shelf is a great little addition. We generally use the top couple of inches in any shelf space to slide in pizzas, pies etc. and let them perch precariously on the tops of whatever is sitting on the shelf. In the Frigidaire Gallery Freezer, they’ve grabbed that extra air space and hung a nice flat slideout bonus shelf.

One of our favorite touches with the Frigidaire Gallery Freezer is the collection of movable spacers. These small vertical plastic dividers snap onto the back of the glass shelves and provide support and defined space. They allow neat stacking, and in our test freezer serve to keep bags of frozen fruit and vegetables from toppling onto each other. The flexible space control is carried over into the wire bins as well. Each bin comes with a twist in adjustable internal divider. Anchored by the drawer’s wire framing it can stand up to the pressure of a full load in a packed drawer.

The freezer door has five adjustable height bins in two columns on the top half of the door. Each bin is about 10 inches wide by 5 inches deep and can easily hold two half gallons of Ice Cream (French Vanilla or Fudge Tracks are highly recommended by this editor.) The bottom of the door is a full width wire bin that rocks out. We’ve been using it to store 5 pound bags of flour we’ll be using in an upcoming review of mixers and bread machines. The middle of the door has a second full length bin, and one of the Gallery’s signature features: a distinct full width closed shelf set aside as a soft freeze zone – ideal for ice cream. Our only complaint is that its scaled for pints, and when we want ice cream we can polish it off in half gallon doses.

While we found the storage system of the Frigidaire to be well conceived and implemented, one issue to keep in mind is that space efficiency is lost when you replace shelves with drawers. Each drawer needs clearance on all sides to allow easy motion, and that margin space is effectively removed from use as storage. In the case of the bottom drawer, the seven inch clearance just isn’t enough to make a satisfactory bread drawer, and we had less effective capacity than in another 20 cubic foot freezer.

An interesting feature set of the Frigidaire Gallery Freezer (GLFH21F8H) as tested, is the digital display panel on the door front. The display gives a digital readout of the current temperature and allows you to exactly set how you want the freezer to cool. The feature we found most impressive though were the alarms and warnings available on the front panel. On one rainy day, when we lost power repeatedly at our offices, I wasn’t particularly surprised when I checked the freezer to see the lost power indicator verifying that the freezer had lost power at least once that day. I was pleased to see that the high temperature indicator made it clear that the freezer never warmed up to a range that might cause the food to spoil. If the freezer had warmed during a lengthy outage, I would have been warned by the display that I had an issue. Living in a family of forgetful, and slightly negligent kids and dads, the idea of an alarm that will alert you when the door is left open also appeals to me.

As part of our test, we also made it a point to call anonymously into Frigidaire’s consumer support hotline. We found their tech support team knowledgable, friendly, helpful and generous. They were quick to respond and quick to offer solutions to whatever we asked about. Overall, we’ve found the Frigidaire Gallery Freezer to be a solid, well conceived appliance and would be pleased to recommend it to our readers.

Here are the detailed product specifications of the Frigidaire Freezer Model GLFH21F8H:

GLFH21F8H Features

* Frost Free
* 20.5 Cu. Ft. Capacity
* Enhanced Directional Airflow Port
* Enhanced Interior Lighting
* Lock with Pop-Out Key
* Power On Light
* Precision Set Digital Control
* Smooth Arc Door with Color-Coordinated Steel Handle and Hidden Hinge
* 2 Adjustable Leg Levelers
* Sabbath Mode Setting to Disable interior lights and temperature cycling

Storage

* 1 Full-Width Adjustable Glass Shelf
* 1 Tilt-out Wire Door Bin
* 2 Adjustable Shelf Bookend Organizers
* 2 Full-Width Fixed Glass Shelves
* 5 Adjustable Door Bins
* Retractable Pizza Shelf
* Soft Freeze Zone with Integrated Full-width Gallon Door Bin
* 1 Lift-out Lower Level Basket
* 2 Mid-Level Baskets with Dividers

Dimensions

Width: 32″

Height: 70 5/8″

Depth: 28 5/8″

Depth (door open 90 degrees): 59 3/8″

Depth (including handle): 31 1/8″

Carton: 35″ x 74″ x 33 1/2″

Shelf Area: 21.76

Approx. Shipping Weight (Lbs.): 258

Model Numbers:

Black GLFH21F8HB
White GLFH21F8HW

Here is a link to the product manuals for the model we tested. Frigidaire Freezer Model GLFH21F8H

Buy it here:

Frigidaire GLFH21F8H

glfh21f8hw-parts-manual

Filed Under: choosing a Kitchen Appliance, Features, Household, Kitchen, Refrigerators and Freezers, Reviews Tagged With: frigidaire freezer, gallery, product reviews

Appliances Don’t Last a Lifetime, Neither Does the Warranty

February 2, 2009 By NightOwl

It used to be, back in our parents and grandparents time, that a large appliance was a once in a lifetime purchase.  The white, round cornered refrigerator in your great-Aunt’s kitchen was the one she got for Christmas the first year she was married and it was the only one she ever needed.

Boy have times, and appliances changed.  Today, you might get nine years out of your dishwasher and microwave, ten from your washer, and if you’re lucky thirteen out of your dryer and refrigerator.  We’ve detailed the average lifespan in this article if you’d like find out about a specific appliance.

The other issue today is the reduced warranties that the manufacturers are now providing.  Gone are the extended warranties on components.  Now one year is all that is being given.  Not only that, but the service from these manufacturers has declined as well.

Hometownlife.com reports that a reader called to report that her 12-year-old dishwasher ran all night. Her husband turned it on when they went to bed around 10 p.m., and when she walked into the kitchen at 7 a.m., it was still running. She opened the door and the blast of heat was like opening an oven door. She called the manufacturer who sent out a service technician who couldn’t tell her why the dishwasher didn’t shut off. The manufacturer then told her they couldn’t do a thing for her because it was well out of warranty and besides that, they told her the average life span of the dishwasher was six years. They offered her $50 towards the purchase of a new dishwasher provided it was their brand.

Although the dishwasher was not new, one should expect that it would at the least run safely and that the response from the manufacturer would be more helpful.

Here’s a second situation:

“I am having a problem with my Jenn Air oven. It is a double oven. It is also a convection oven. It was manufactured in 1996. The past two nights the bottom oven has been turning on by itself. This morning the bottom oven broiler was on. I called Jenn Air and a service tech is coming out. Jenn Air will pay for the diagnosis but says that the oven is no longer under warranty.”

A person’s home is their haven; they should feel safe there.  Do we have to lie awake at night wondering whether the oven is going to turn itself on and set the house afire?  An appliance should enhance and simplify your life, not add to your list of worries and stresses.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Dryers, Features, Household, Kitchen, Laundry, Microwave Oven, Oven, Refrigerators and Freezers, Safety Tagged With: appliance lifespan, appliance warranties, Dishwasher, refrigerator, warranties, warranty

Haier’s Compact Little Fridge

January 28, 2009 By NightOwl

Haier is getting smaller and cooler with a new eco-friendly 1.7-cubic-foot compact refrigerator that features an advanced electronics and cellular technology cooling system called NuCool.

According to Haier, the new system achieves temperatures as low as 37 degrees, based on an ambient room temperature of 70 degrees, which was not attainable with prior refrigerant-free models. “Haier strives to be a pioneer in the implementation of new technologies in our product lines,” said Matthew Sekelick, the company’s compact appliances VP. “As a leader in compact refrigeration, we have looked to introduce environmentally friendly improvements such as NuCool that our customers desire.”

The NuCool compact refrigerator, model C-RNU1708, which shipped late last year, features an auto defrost and adjustable thermostat, a reversible door design, and full- and half-width door shelves with 2-liter bottle storage. It is available in black and white and retails for $80 at Wal-Mart.

The compact fridge is the first application of NuCool technology, Haier said. Larger-capacity models featuring the technology are expected to be introduced early this year.

Source: twice.com

Filed Under: choosing a Kitchen Appliance, Features, Household, Kitchen, Refrigerators and Freezers Tagged With: compact refrigerator, Haier, Haier appliances, haier compact refrigerator, haier refrigerator

Extend the Life of Your Appliances

January 19, 2009 By NightOwl

One of the easiest ways to extend the life of your appliance is with some preventative maintenance. Don’t spend your hard earned money on new appliances when applying some of these simple tips can keep your laundry, kitchen and small appliances running smoothly.

Washing machine – Make sure this is set up on an even flat surface. Unbalanced machines cause uneven distribution of wash loads and may cause the appliance to “walk” or move little by little, which can eventually damage the barrel.

Don’t load your wash to above the maximum capacity. Every six months, check the hose for leaks and kinks, and replace promptly if needed as cracked hoses waste water. Periodically clean the lint screen by turning it inside out and washing it with soap and warm water to eliminate buildups. Check the hose vent for clogs.

Refrigerator – After delivery of a new refrigerator, wait at least eight to 10 hours before plugging in. Let the Freon settle down first. If you live in areas where electricity fluctuates, protect your fridge with an auto-voltage regulator (AVR).

Twice a year, clean the condenser coils located either at the back (for older models) or the front (newer models have grills that cover the coils near the bottom) of your refrigerator.

When defrosting freezers, never scrape ice from the walls to avoid damaging the appliance. Merely it turn off and remove all the food. Clean the refrigerator’s interior while you’re at it. To check the gasket, close the door on a piece of paper and pull. If it easily slides out, it’s time to replace the seal.

Air conditioner – Always follow the rule of starting the unit in fan setting for a minimum of three minutes before turning it up to high-cool to avoid overworking the compressor. Sustain airflow by cleaning the filter monthly with soapy water and a soft toothbrush. Wipe the exterior with a damp cloth and remove all debris from the central air unit to maximize air current.

Electric fan – Once a week, remove and clean the blade and grills. If you are adept at dismantling things, you can remove the shaft and apply industrial grease/oil to postpone wear and tear of the bushing parts. Let the grease dry for about three hours before using the unit again so the oil won’t enter the motor.

Television and DVD player– Avoid placing the TV near a window where splashes of rain could damage the circuits. Wipe the exterior with a damp cloth. Clean DVD players using a commercial disk cleaner once a month and remember to wipe CDs thoroughly with a soft, non-abrasive cloth before playing. Take good care of the remote controls as well.

Microwave – Never put any metals inside and don’t let splattered food stay inside for long. Use only microwavable dishes for heating. Before cleaning, heat a cup of water with a teaspoon of baking soda in a bowl for three minutes. This makes it easy to wipe off all sticky food particles with a sponge or soft cloth right after. Don’t forget to clean the door gasket too.

Rice cooker – Dry the bottom of the pot before putting it over the hot plate every time you cook rice. Position the cooker on a flat, even surface. Clean up any overflow on the sides right after cooking.

Electric air pot – Always boil water at the correct water level. Avert or remove hard water deposits by pouring pure white vinegar just above the water stain. Boil in one cycle, leave overnight, then clean as usual. Remind members of the family to gently press on the controls so as not to damage the pads.

It may take some extra effort, but you’ll find the both savings and the piece of mind of knowing everything is running smoothly are worth it. You can read more here.

Filed Under: Dryers, Features, Household, Kitchen, Laundry, Microwave Oven, Parts/Repairs, Refrigerators and Freezers, Small Appliances, Washing Machine Tagged With: appliance maintenance, appliance tips, maintenance tips, preventative maintenance

Liebherr’s Newest Integrated Refrigerator

January 5, 2009 By NightOwl

Liebherr announces the new HRB 1110 – 24” fully integrated refrigerator with BioFresh and the HF 851 – 24” fully integrated freezer with icemaker.  These newest models went into production inNovemer and will be available through Canadian dealers early this year.

Biofresh is Liebherr’s patented  system providing the perfect climate for keeping your foods fresh longer. With the temperature maintained at just above freezing and at an ideal humidity level, fruit, vegetables, meat and fish retain their vitamins and minerals, delicate flavor and attractive appearance for up to three times longer than in a normal refrigerator, according to Liebherr.

These two new Premium Plus models have all the unique and green features of the previously released 24” integrated products and more, including:

Revolutionary new LED light columns in the refrigerator

Freezer drawers on smooth, telescopic rails and professional freezing technology (FrostSafe) to guarantee continual circulated air

Easy to install door-on-door technology for better design options

Soft close door system technology (used by high-end cabinet manufacturers)

ENERGY STAR® rating according to new standards effective since April 2008.

To read more about Liebherr’s BioFresh technology, please visit liebherr-appliances.com.

Filed Under: choosing a Kitchen Appliance, Features, Kitchen, Refrigerators and Freezers Tagged With: biofresh, Liebherr, Liebherr integrated refrigerator, Liebherr refrigerator

LG to Compensate Customers of French Door Refrigerator

December 17, 2008 By NightOwl

Earlier this month we wrote here about LG’s french door refrigerators losing their EnergyStar rating.  Now, in agreement with the United States Department of Energy (DOE), LG will also compensate owners, modify unsold inventory and remove five current models from the Energy Star program.

LG Electronics has offered to make in-home modifications on French door refrigerator models that were improperly certified as Energy Star compliant.

Under terms of an agreement with the United States Department of Energy (DOE), LG will also compensate owners, modify unsold inventory and remove five current models from the Energy Star program.

Affected models include 10 LG-branded SKUs and 12 Kenmore-branded Trio units designed and manufactured by LG and sold by Sears.

Current LG models include the LFX23961, LFX25971, LFX21971, LMX25981 and LMX21981, all with in-the-door ice and water dispensers.

Five discontinued models include the LFX25950, LFX25960, LFX21960, LFX25980 and LFX21980.

The affected Kenmore units have in-the-door ice and water dispensers and model numbers beginning with 795.

Under terms of its agreement with DOE, LG will offer to modify consumers’ refrigerators at the company’s own expense. The modification, which involves replacing the ice maker’s circuit board and reprogramming the fridge, will make the units more energy efficient but not Energy Star compliant.

LG will also provide consumers with a one-time cash payment covering the difference between the energy rating listed on the original EnergyGuide label and the restated energy rating, plus annual payments for future incremental energy usage for the expected useful life of the appliance, up to 14 years.

LG said it will attempt to contact all previous purchasers of the affected units, and has established a special hotline — (888) 848-1266 — and Web site (www.lgrefrigeratoroffer.com).

The company is also modifying all unsold inventory, changing all labeling and marketing material to reflect the new energy ratings, and will introduce redesigned, Energy Star-rated ice-and-water dispensing French door refrigerators early next year.

Filed Under: Features, Kitchen, News, Parts/Repairs, Refrigerators and Freezers Tagged With: DOE, energyStar, french door refrigerator, french door refrigerator modifications, LG, LG french door refrigerator

LG French Door Refrigerator No Longer EnergyStar Rated

December 1, 2008 By NightOwl

From PRNewswire: In coordination with the U.S. Department of Energy (DOE), LG Electronics USA Inc. has revised the energy ratings on five current refrigerator models.

Refrigerator testing rules used by DOE have been in place since 1979. In light of different applications of these rules in the appliance industry to today’s advanced products, LG has proactively worked with the DOE concerning the test standards.
Based on guidance from the DOE about its interpretation of the testing rules, the energy rating has been changed for five current LG “French Door” models with ice and water dispensers in the door: LFX23961, LFX25971, LFX21971, LMX25981 and LMX21981. For these models, LG is voluntarily suspending its participation in the Energy Star program. Five discontinued LG models also are affected: LFX25950, LFX25960, LFX21960, LFX25980 and LFX21980.
LG Electronics USA’s agreement with the DOE includes a comprehensive program for consumers — an energy-saving modification to previously-purchased refrigerators and cash payments to consumers for incremental energy costs. A similar program will be implemented for comparable Kenmore-brand “TRIO” models designed and manufactured by LG Electronics. This only affects Kenmore French Door models with ice and water dispensing through the door having model numbers starting with 795.
For consumers who have already purchased these models, LG is offering a three-part program:
    1.  LG is offering to modify consumers' refrigerators to make them more
        energy efficient.  LG is making arrangements to visit consumers' homes
        to modify their refrigerator.  This will lower the energy consumption
        over the life of the product and is free of charge.

    2.  Consumers will receive a cash payment for past energy usage.  LG is
        providing a one-time cash payment to cover the difference between the
        new measured energy rating and the amount listed on the original
        EnergyGuide label at the time the product was purchased.

    3.  Consumers will receive cash payments for future energy usage. LG will
        provide a cash payment each year over the expected useful life of the
        product.  These payments will cover the difference between the new
        measured energy rating of the refrigerator with the energy-saving
        modification and the energy usage listed on the EnergyGuide label.
In cooperation with its retailers, LG will attempt to contact all previous purchasers of the affected units to arrange the in-home modification and the payments. Consumers who purchased the affected models can also register to participate in the program and get more information by mail or by calling a special hotline (1-888-848-1266) or online at http://www.LGrefrigeratoroffer.com.
LG Electronics is a long-time partner in the voluntary Energy Star program, and the vast majority of LG appliance products continue with their Energy Star ratings. The company plans to introduce redesigned, Energy Star-rated ice-and-water-dispensing French Door refrigerators in early 2009. In the meantime, steps have been taken to ensure that labeling and marketing materials will reflect the new energy consumption information for the affected models.

Filed Under: Features, Kitchen, News, Refrigerators and Freezers Tagged With: Department of Energy, energy star, energy star refrigerator, french door refrigerator, LG, LG EnergyStar, LG french door refrigerator, LG refrigerators

Size is Important When Buying a Refrigerator

November 21, 2008 By NightOwl

One of the benefits of replacing an older refrigerator with a new one is knowing that you will be saving energy using the new model.

Jame Duley at the Columbus Dispatch writes:

The energy savings from a more efficient compressor and insulation should pay back the cost of a new model over its lifetime. My refrigerator is about 16 years old. We had a power outage, and my food warmed within eight hours and had to be trashed. My neighbor has a new model, and the insulation kept food in his refrigerator safely below 40 degrees for the same time period.

When selecting a new refrigerator, the size is the most important factor affecting its electricity usage. Select as small a model as will meet your requirements. You can base the size requirements on your existing refrigerator size and how full it typically is, not on the few holiday occasions when you’re making dinner for your extended family.

Don’t buy one that will be consistently too small and then perhaps plan to buy another small backup or keep your old one running in the basement or garage. This will use much more electricity than just buying a larger one initially. Features such as split shelves and pullout shelves that crank up and down can increase the usable interior space with a smaller size.

Models with the freezer on top are most energy-efficient because the cool air naturally drops from the freezer to cool the refrigerator section. Top-freezer models also tend to have the most interior space for a given exterior size, so they’re ideal if your space is limited.

You can figure on about 80 percent of advertised interior volume as actual usable space.

Filed Under: choosing a Kitchen Appliance, Features, Kitchen, Refrigerators and Freezers Tagged With: buying a refrigerator, energy star, energy star refrigerator, refrigerator

GE Wants to Try a New Refrigerant

November 17, 2008 By NightOwl

GE is asking for federal approval to use, in the U.S., a type of refrigerant that has low global warming potential and is widely used in Europe and Asia.

The company has filed a petition with the Environmental Protection Agency to allow it to use isobutane, a hydrocarbon, in household refrigerators. Hydrocarbons like propane and butane have been used in fridges elsewhere in the world for years as replacements for HFCs (hydrofluorocarbons) and HCFCs (hydrochlorofluorocarbons).

Although HFCs and HCFCs were originally introduced to replace chemicals that contribute to the depletion of the ozone layer, they are thousands of time more powerful than carbon dioxide in contributing to global warming. Hydrocarbons have no impact on the ozone layer and have a much smaller impact on global warming than HFCs and HCFCs.

Ben & Jerry’s recently gained permission from the EPA to test up to 2,000 ice cream cases chilled with butane, and Greenpeace, which developed the GreenFreeze technology used in hydrocarbon-based refrigerators, has been pushing companies to bring the fridges to the U.S.

If the EPA approves GE’s request, the company plans to use isobutane in a new GE Monogram refrigerator planned to launch in early 2010. GE also plans to use cyclopentane, another hydrocarbon, as the insulation foam-blowing agent in place of an HFC foam blowing agents. The development team behind the fridge also plans to seek ecomagination certification, GE’s in-house process for evaluating and labeling energy-efficient products. The company has seen success with its ecomagination line, expecting sales of ecomagination products to reach over $17 billion this year.

You can read the whole story here.

Filed Under: Features, Heating and Cooling, Household, Humor, News, Refrigerators and Freezers Tagged With: GE, GE appliances, global warming, refrigerant

  • « Go to Previous Page
  • Go to page 1
  • Interim pages omitted …
  • Go to page 8
  • Go to page 9
  • Go to page 10
  • Go to page 11
  • Go to page 12
  • Interim pages omitted …
  • Go to page 19
  • Go to Next Page »

Primary Sidebar

[footer_backtotop]

© 2006-2019 Appliance.net · Log in