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You are here: Home / Archives for Features

Features

KitchenAid Introduces its Quietest Dishwasher Yet

July 9, 2008 By NightOwl

KitchenAid is now offering its quietest dishwasher ever. Featuring the new EQ™ Wash System and Whisper Quiet Ultima Sound Insulation System, this latest KitchenAid undercounter dishwasher is exceptionally quiet with a sound rating of only 48 dBA, or decibels, a level close to that of a quiet room (40 decibels) and well below a moderate rainfall (60 decibels).

The EQ™ Wash System provides optimal cleaning performance and noise reduction while also saving water and energy. The system features a true variable speed motor that helps to minimize operating noises by starting slowly and adjusting its operating capacity to deliver the power needed based on the wash cycle. Alternating wash zones focus the washing action while using less water and energy for high performance cleaning. A three-stage filtration system captures food particles as the water circulates within the dishwasher to maximize efficiency of its pump. For enhanced drying performance, the interior of the dishwasher is heated by a dedicated drying element.

“In addition to being our quietest, our latest dishwasher is 58% more efficient than

Energy Star standards,” notes Debbie O’Connor, Senior Manager of Brand Experience for KitchenAid. “Beyond being Energy Star qualified, it also has an efficiency designation from the Consortium for Energy Efficiency (CEE), making it eligible for energy rebates in select states.”

Additional features include a welded tall tub with a stainless steel interior, a premium feature found throughout the entire KitchenAid dishwasher line. Other innovations include a ProScrub® Option that provides concentrated cleaning during the normal wash cycle for harder to clean items like casserole dishes with baked on food. An Optimum Wash Sensor adjusts the wash cycle to specific water conditions for maximum cleaning efficiency.

A culinary tool rack, an adjustable and removable upper rack, fold-down cup shelves, an extra-large silverware basket with three lids and a Sure-Hold® Small items pouch offer great versatility in accommodating a variety of dishwasher loads.

Available in stainless steel, white, black or a panel-ready model for a custom panel, the new dishwasher model will carry suggested retail prices of $1,449 for the stainless steel model,
$1,299 for the black or white models and $1,399 for the panel ready model.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Features, Kitchen, News Tagged With: Dishwasher, kitchenaid, kitchenAid dishwasher, KitchenAid EQ dishwasher, quiet dishwasher

Air Conditioner Maintenance Tips

July 7, 2008 By NightOwl

It’s really heating up outside and if you are like me, you want your home to be a respite from the heat. An air conditioner that is properly serviced runs more efficiently providing you with a cooler home for less money. You’ll ensure that you come home each day to a pleasantly cool house and that you will not tax either the unit or your budget. Here are some simple things you can do to keep your cool.

Replace or clean the filter every month

Air conditioners are outfitted with a simple electrostatic filter in the front grill area to filter the air that passes through them. If your unit has a filter you should replace/clean it once a month during the cooling season.

Inspect cooling coils for frost or ice build-up

If the temperature outside the room where the air conditioner is placed becomes cool — approximately 60 degrees Fahrenheit or lower — check the coils on the front of the air conditioner to be sure they are not icing up. If they are, turn the air conditioner off until the temperature rises. Also, make sure the filter is clean.

Don’t short cycle the cooling system

Air conditioners have a cooling system identical to a refrigerator’s. It’s important not to turn the unit off and then back on right away. Wait at least ten minutes after shutting the unit off to allow pressure in the refrigeration system to equalize once again. This will prolong the life of your air conditioner.

Store the unit in a basement or utility room, not a garage

Mice and other small animals love to nest in air conditioners. Thay can cause serious damage to the unit by chewing on wiring and insulation. Also, wasps and birds like to nest in uncovered units left in windows. Avoid these problems by storing units in a protected area, away from small animals, or by installing a cover on the part of the air conditioner that is outside.

Clean condenser coils annually

Condensing coils on an air conditioner will get very dirty over time. Dirt tends to accumulate on the inside of the coils, out of site. Remove the entire cover of the air conditioner to gain access to the coils. They can be cleaned by blowing compressed air at them or by using a soft bristle brush to wipe the dirt off. Be sure to also clean any dirt or lint build up in the bottom of the air conditioner so condensate water will be picked up by the condensing fan slinger properly.

Filed Under: Features, Heating and Cooling, Household, _ Tips Tagged With: air conditioner, air conditioner maintenance, air conditioners, condenser coils, cooling, cooling coils

Sometimes You Really do Get Customer Service

July 4, 2008 By NightOwl

Here at Appliance.net we get a lot of comments (read: complaints).  People want to vent their frustration about their broken dishwasher, inept repairman and customer service that isn’t.  Our forums are great place to share what has worked for you and of course, what hasn’t.  Sometimes we find a tip that just needs to be shared.

Customer Service representatives have a responsibility to both the customer and to their employer. They are the link between consumers and the manufacturers.  Here’s a great story from a woman who called Kitchenaid’s customer service department regarding her stand mixer:

Hi, just thought I’d share my experience for the benefit of those who just ran into problems with their KA.

 I had a KA Ultra Power, purchased about 15 years ago.  Used it on and off through the years, but really cranked up use the last three months or so when I discovered bread baking.  I prefer whole grain breads so have been experimenting with these heavy doughs.  My machine started to smell funny about a month into my bread baking venture and has been sounding funny ever since.

 Last weekend, I basically resigned myself to saying sayonara to an old friend.  I called up KA because I wanted to see if it could be fixed first.   I had planned on getting a Bosch, but the price tag just made me heartsick.  I described to the rep how I had been using my machine.  Even though my machine was 15 years old, the rep said that she was concerned about the smell my machine was emitting.  She offered to replace the machine…granted with a refurbished one, but that’s better than having to buy a whole new one outright!  She upgraded me to an Artisan level machine with a choice of colors. 

Customer service, not always the oxymoron we might think it is.

Filed Under: Features, Household, Kitchen, News, Parts/Repairs, Small Appliances Tagged With: customer service, Kitchen Aid, kitchenaid, kitchenaid customer service, kitchenAid standmixer

Whirlpool Named to ‘World’s Most Ethical Companies’ and ‘Most Respected U.S. Companies’ Lists

July 1, 2008 By NightOwl

Whirlpool Corporation was recently named one of the World’s Most Ethical Companies by the Ethisphere Institute and one of the Top 25 Most Respected U.S. Companies by the Reputation Institute.

“We are proud to be recognized by Ethisphere Institute as one of the world’s most ethical companies and by the Reputation Institute as one of the most respected U.S. companies,” said Jeff M. Fettig, Whirlpool Corporation’s chairman and CEO. ” I am proud of all of our people around the globe who personify Whirlpool Corporation’s values and make recognition like this possible.”

World’s Most Ethical Companies

The Ethisphere Institute named Whirlpool to Ethisphere’s second-annual World’s Most Ethical Companies list. Ethisphere, a think-tank dedicated to the research and promotion of profitable best practices in global governance, business ethics, compliance and corporate responsibility, revealed the award at the Ethisphere and Forbes joint-conference, “Driving Profit through Ethical Leadership,” held on June 3 in New York, N.Y. The list of World’s Most Ethical companies also will be featured in the second quarter issue of Ethisphere Magazine.

Researchers and analysts reviewed several thousand companies in order to determine the finalists, which included a rigorous, multi-step evaluation process. The extensive research process included reviews of more than 10,000 of the world’s leading companies on six continents. Ethisphere analysts reviewed codes of ethics, litigation and regulatory infraction histories; evaluated investment in innovation and sustainable business practices; looked at companies’ activities to improve corporate citizenship; studied nominations from senior executives, industry peers, suppliers and customers; and worked with consumer action groups for feedback and rating.

America’s Most Respected Companies

In the third annual survey of U.S. consumers conducted by Reputation Institute, Whirlpool earned a Pulse rating of 74.41, placing it 22 on a list of the largest 150 companies in the U.S. and earning Whirlpool a Top 25 ranking in reputation among measured U.S. companies. Whirlpool also ranked 18 among the top 20 companies Americans say they would recommend to others.

Reputation Institute conducts an annual online Global Pulse Survey of the general public to measure the corporate reputation of more than 1,000 of the world’s largest companies within 27 countries. The companies were evaluated on seven key dimensions including products and services, governance, citizenship, workplace, innovation, leadership and financial performance. In this survey of worldwide consumers, Reputation Institute included 150 of the largest companies within the U.S.

Filed Under: Features, News Tagged With: ethical companies, Ethishere Institute, whirlpool, whirlpool appliances

Whirlpool Drops Part of Patent Suit Against LG

June 30, 2008 By NightOwl

Earlier this year, Whirlpool filed a patent infringement suit against LG Electronics.  Just last week LG announced that Whirlpool has abandoned part of its patent case against LG and the U.S. International Trade Commission (ITC) has issued a ruling to that effect.

However, the company voluntarily withdrew suits over two of the five patents in the case in May, and the ITC’s partial termination decision came in June, LG said. The three other suits are still pending.

“We submitted documents with the ITC which show the five patents do not belong to Whirlpool,” an LG Electronics spokesman told Dow Jones Newswires.

In May, Whirlpool also filed a suit against LG with the U.S. District Court of Delaware over the infringement of seven patents. It has now abandoned a suit regarding one of those patents, the LG spokesman said.

Filed Under: Features, News Tagged With: LG, LG appliances, LG electronics, whirlpool, whirlpool patent, whirlpool suing LG

Whirlpool 30 Minute Recipe Contest

June 27, 2008 By NightOwl

Let’s Eat In 30-Minute Meal Solutions Contest

Whirlpool brand and Newman’s Own, the experts in quick and easy meals at home, are looking for recipes. Submit your favorite 30-minute dish from June 2-July 31, 2008, and if it’s selected you could win a kitchen full of new Whirlpool brand appliances and a full year’s supply of Newman’s Own products.

To submit a recipe just click here.

Filed Under: Cooking, Features, Kitchen, News, Ranges Ovens and Cooktops, Refrigerators and Freezers Tagged With: 30 minute meal contest, Let's eat in, let's eat in contest, whirlpool, whirlpool contest

How to Buy an Air Conditioner

June 24, 2008 By NightOwl

It’s only June, but around here it feels like the height of summer.  Everyone is discussing their air conditioning or the lack of it.  If you are considering purcahsing a new air conditioning unit, we have some advice for you courtesy of the NY Daily News.  You need to sure the unit you purchase is the right one for you. 

The good news is that air conditioner prices have come down substantially in recent years as manufacturing has moved overseas, said P.C. Richard & Son president Gregg Richard.

“A unit that costs $99 today would have cost $149 five years ago,” Richard said.

Expect to pay anywhere from $99 for a small unit to around $1,800 for a jumbo-sized air cooler. Doing some homework before you hit the stores will help you make the wise choice.

How powerful an air conditioner you will need – power is measured in BTUs, or British Thermal Units – should be your first consideration.

A BTU is the amount of heat required to raise one pound of water one degree Fahrenheit. BTUs, which range from 5,000 to 36,000 for room air conditioners, measure the amount of heat a unit can remove from a room per hour. Generally speaking, the bigger your space, the more BTUs you will need – and the more you will pay.

Sizing it right is key. If you get a unit that’s too small you’ll regret it when the mercury soars. But a unit that is too big for a room will cycle on and off too often, using up too much energy while not dehumidifying properly.

To figure out the correct number of BTUs, start by multiplying the square footage of your room by 35, Richard said. Other factors come into play as well.

A kitchen will likely require a unit with more BTUs than a bedroom of the same size because of the heat generated by appliances. Likewise, you might want to crank up the BTUs in a room that gets direct sunlight. For help zeroing in on the right number, go to www.consumerreports.org, which offers a free sizing worksheet.

Energy Star units use at least 10% less energy than conventional models. On average, an Energy Star emblem will add about $40 to the cost of a unit.

To figure out whether your electrical bill savings will justify the bigger price tag, go to getenergysmart.org, the site operated by the New York State Energy Research and Development Authority, to find out how much you can save by replacing your air conditioner with an Energy Star unit.

“Buy the most energy efficient model you can afford,” advised Consumer Reports deputy home editor Celia Kuperszmid Lehrman.

Other considerations go into choosing the right model. In compiling its recent ratings, Consumer Reports tested factors like how noisy units were and how well they functioned during a brownout.

The Haier ESAD4066, which retails for $240, got Consumer Reports’ top grade among small models. The GE ASMO8LK, for $260, was the highest rated mid-sized model and the GE ASM12AL, for $350, was the cool winner among large air conditioners.

To save yourself a headache later, make sure you know where your unit will be anchored – through a wall or in a window – before making your purchase, and measure the space. If the air conditioner will be going in a window, make note of the type of window it is.

Check the electrical power supply in your room too. Smaller air conditioners will work with a standard 115-volt outlet. Units above 8,000 BTUs will require a dedicated line, though Friedrich makes a 10,000 BTU unit that does not need one, Brief said.

Units from 10,000 to 16,000 BTUs are generally available in both 115- or 230-volt models. Units of 18,000 or more BTUs will need a 230-volt outlet.

How often you will need to buy a new air conditioner depends on the quality of the unit and how often it’s used.

“Many are warrantied for three to five years,” Vandervort said.

Sometimes people will change a unit because it is noisy or when they want to change the décor of a room, Brief said.

Another reason to head to the air conditioner aisles is “when you have an old one and it’s not working efficiently. You may be using considerably more energy than necessary,” Vandervort said. Otherwise, “use it until it doesn’t work any longer.”

 

Filed Under: Features, Heating and Cooling, Household Tagged With: air conditioner, air conditioning, BTU's, energy star, Haier, how to buy an air conditioner

Will GE’s Appliances Suffer Under a New Owner?

June 23, 2008 By NightOwl

By now, GE’s upcoming sale of their popular appliance division is common knowledge and many people are wondering what will become of one of the most popular brands in the US when it is sold.  GE appliances rank highly with sources such as Consumer Reports.  When news that GE was considering a sale of the appliance arm, the magazine reported how various GE appliances stacked up against rivals. Most did pretty well.   GE had many highly rated (though a few poorly rated, including a ‘not acceptable’ in upright freezers ) models in many product categories and across price points.

According to the Wall Street Journal’s Deal Journal, for the most part, those considered to be potential bidders for the GE business–Sweden’s Electrolux, LG Electronics, BSH Bosch & Siemens Hausgerate of Germany, to name a few–match that. The outlier? Haier. Haier’s Genesis is No. 22, or fourth from the bottom in the rankings of top-loading washing machines and dead last in both large countertop microwave ovens (No. 15) and side-by-side refrigerators (No. 34).

The obvious question? Would a Haier-GE combination lead to an improvement in Haier’s own brand or would it pull down the reputation of the GE brand? Unfortunately, the question isn’t, well, academic. The folks at consumer-satisfaction surveyer J.D. Power & Associates said studying whether or how an acquisition of a high-quality brand by a lower-quality brand affected either brand would be nearly impossible, since it would be difficult to identify what was an effect of the deal or integration as compared with the myriad other issues that affect quality, like design, manufacturing, parts/raw materials.

Of course, Haier has has been down this road before, coming close to but ultimately failing to acquire another well-regarded U.S. brand, Maytag, in 2005. Then Haier’s plan was said to follow the Lenovo way, referring to the Chinese PC maker’s slow conversion of IBM Thinkpads to the Lenovo brand after it acquired the Big Blue business. For its part, Haier declines to confirm whether it was indeed bidding for the GE business or comment on how it would handle the integration should it comsumate a deal.

Filed Under: Features, Kitchen, Laundry, News Tagged With: appliances, Bosch & Siemens, consumer reports, electrolux, GE, GE appliances, Haier

GE Monogram with Advantium Speedcook Technology

June 19, 2008 By NightOwl

The Monogram Wall Oven with Advantium Speedcook Technology has led the way in oven performance, harnessing the power of intense halogen light to deliver results in minutes with this exclusive GE technology. Today, the Advantium pushes the boundaries of culinary innovation even further with a  repertoire of cooking capabilities and enhanced design options.

Performance Capabilities


New Monogram Advantium ovens now offer four separate cooking modes:

• Award-winning Speedcook technology delivers oven-quality results up to eight times faster than conventional cooking methods, with no preheating.

• True European convection mode bakes, roasts and browns foods.

• Microwave mode provides a fully-functioning microwave mode that allows fast, precise reheating and defrosting.

• Warming mode keeps prepared dishes at ready-to-serve temperatures.

Enhanced Design Options with Larger Interiors

The  performance capabilities are matched by the bold exteriors, which complement other Monogram cooking products:

• Integrated-style models make an architectural impression with sleek, horizontal lines set off by tubular handles and a machined stainless steel control knob.

• Professional-style modelsare designed with chamfered edges and a robust, die-cast control knob.

• Glass touch controls, stainless steel vent/grille and an expansive viewing window on each model.

• Larger interior cavity easily accommodates roasts or casserole dishes on a 16-inch diameter tray that holds a 9-by-13-inch pan, while the addition of a removable rack allows for multi-level convection baking.

Monogram Advantium ovens with integrated styling are offered in stainless steel (ZSC2201NSS), black (ZSC2200NBB) and white (ZSC2200WBB). Professional models are available in premium-grade stainless steel (ZSC2202NSS).

Filed Under: Cooking, Features, Gas Range, Kitchen, Microwave Oven, Oven, Ranges Ovens and Cooktops Tagged With: GE, GE Advantium, GE appliances, GE Monogram, Speedcook

Tips for Saving Money and Energy Around the House

June 17, 2008 By NightOwl

Looking for ways to save money? Look no further than your kitchen. The Association of Home Appliance Manufacturers (AHAM) offers these simple energy savings tips to consumers looking for ways to cut energy bills this summer.

The energy consumed by home appliances has dropped sharply since 2000.
Refrigerators, dishwashers and clothes washers combined account for a 43% decrease in
energy consumption since 2000. Replacing an eight year old refrigerator, dishwasher and
clothes washer with new appliances of average efficiency will save consumers about
$95.00 per year in energy bills. Replacing an eight year old clothes washer will save
more than $60.00 in electricity costs and nearly 5,000 gallons of water per year.
Additional savings can be obtained by purchasing Energy Star appliances.

Energy savings can also be obtained by following these easy tips:

• If you are replacing your refrigerator, do not use the old refrigerator as a second
refrigerator. This will not yield energy savings. Properly recycle the appliance.
To find recycling options in your area, call 1-800-YES-1-CAN.

• Allow hot foods to cool before placing them in the refrigerator; and always cover
foods that may release moisture in the refrigerator.

• Limit opening the refrigerator and freezer doors. Label foods or use clear food
storage bags to easily identify foods.

• Scrape, but do not pre-rinse dishes before putting them in the dishwasher.
Dishwashers do a great job of cleaning soiled dishes.

• Take advantage of your dishwasher’s “eco” option that reduces water use, or use a
no-heat air dry feature.

• Use load size settings- if you are washing a small load of clothing, be sure to
change the load setting. Use cold water settings whenever possible.

• Always clean the lint filter on the clothes dryer after each use. A clogged filter
will reduce dryer performance.

Filed Under: Dishwasher, Features, Heating and Cooling, Household, Kitchen, Laundry, Oven, Refrigerators and Freezers Tagged With: clothes washer, cutting energy costs, energy savings, energy star, old refrigerator, refrigerator, saving energy

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