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You are here: Home / Archives for 2010

Archives for 2010

Recall:Black & Decker Random Orbit Sanders Due to Laceration Hazard

September 13, 2010 By NightOwl

Name of Product: Black & Decker Random Orbit Sanders

Units: About 192,000

Manufacturer: Black & Decker (U.S.) Inc., of Towson, Md.

Hazard: The black plastic disc (called the platen) that holds the sandpaper can fly off or break apart during use and the disc, or pieces of the disc, can hit the user or those nearby, posing a laceration hazard.

Incidents/Injuries: Black & Decker has received 73 reports of incidents involving the sander’s black plastic disc (platen) breaking or falling apart, including 15 reports of injuries from flying pieces, one of which involved a serious facial laceration.

Description: This recall involves Black & Decker random orbit sanders with model numbers RO400, RO400G, RO410, RO410K, RO410LW and FS3000ROS and date codes between 200701 and 200929. The sanders are orange and black. “Black & Decker” is printed on the sanders. The model number is printed on a label on the sander. The date code is stamped on the underside of the sander where the dust bag is inserted.

Sold at: Home center, hardware and discount stores and by authorized Black & Decker dealers nationwide from January 2007 through July 2009 for about $40.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled sanders and contact Black & Decker for a free replacement platen to hold the sandpaper.

Consumer Contact: For additional information, contact Black & Decker toll-free at (866) 220-1767 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.blackanddecker.com

Filed Under: Features, Garage and Garden, News, Recalls, Safety Tagged With: Black & Decker Random Orbit Sanders, Black & Decker recall, Black & Decker sander recall, Recall Black & Decker Random Orbit Sanders, Recall:Black & Decker Random Orbit Sanders

Recall: 32-Inch Sharp LCD-TVs Due to Risk of Injury

September 3, 2010 By NightOwl

Name of Product: Sharp 32-inch LCD-TVs

Units: About 9,000

Manufacturer: Sharp Electronics Corporation, of Mahwah, N.J.

Hazard: The TV stand’s neck support can break and cause the TV to tip-over, posing a risk of injury to the consumer.

Incidents/Injuries: None reported.

Description: This recall involves Sharp 32-inch LCD-TVs with model number LC-32SB28UT. The model number, serial number and manufacture dates of March 2010 through April 2010, are printed on a label on the back of the unit. Serial numbers included in the recall are:
Serial Number Range
0028 32837 through 0028 35190
0048 57501 through 0048 59020
0048 61401 through 0048 64020
0048 72001 through 0048 78800

No other model or serial number is included in this recall.

Sold by: Major retail stores nationwide from March 2010 through August 2010 for about $550.

Manufactured in: China

Remedy: Consumers should immediately contact Sharp to arrange for a free replacement stand neck support.

Consumer Contact: For additional information, contact Sharp at (800) 291-4289 anytime, or visit the firm’s website at www.sharpusa.com

sharp TV

Filed Under: Features, Household, Multimedia, News, Recalls, Safety Tagged With: Large screen TV recalls, Sharp 32-inch LCD-TVs, Sharp 32-inch LCD-TVs recall, Sharp recall, TV recalls

Recall: Slow Cookers by Sensio Due to Fire Hazard

September 1, 2010 By NightOwl

Name of Product: Slow Cookers

Units: About 25,000

Importer/Distributor: Sensio Inc. of Montreal, Quebec, Canada.

Hazard: The slow cooker’s control panel can overheat and melt, posing a fire hazard.

Incidents/Injuries: Sensio has received 60 reports of the control panels of the slow cookers smoking, melting and sparking and three reports of panels catching fire. Fourteen incidents resulted in minor damage to countertops. No injuries have been reported.

Description: This recall involves the Bella Kitchen 5-quart programmable slow cookers. Only slow cookers with model number WJ-5000DE and date codes 0907 or 0909 are included in this recall. The slow cookers are black and “Bella Kitchen” is marked on the control panel. The model number and the four-digit date code are printed on a label on the underside.

Sold exclusively at: Kohl’s Department stores from July 2009 through December 2009 for between $20 and $40.

Manufactured in: China

Remedy: Consumers should stop using the slow cooker immediately, unplug it and contact Sensio for information on receiving a full refund.

Consumer Contact: For additional information, contact Sensio toll-free at (888) 296-9675 between 8:30 a.m. and 4:15 p.m. CT Monday through Friday or visit the firm’s website at www.acbpromotions.com/sensiorecall

Filed Under: Features, Kitchen, News, Recalls, Safety, Small Appliances Tagged With: Kohl's recall, Recalls, Sensio recall, Sensio slow cooker recall, slow cooker recall

Recall: Char-Broil Vertical Gas Smokers Due to Injury Hazard

August 26, 2010 By NightOwl

Name of Product: Char-Broil vertical gas smokers

Units: About 18,450

Importer: Char-Broil LLC, of Columbus, Ga.

Manufacturer: Ningbo Spring Communications of China

Hazard: When the temperature setting is in “low,” the smoker’s hose/valve/regulator (HVR) assembly does not allow sufficient gas to flow, causing the flame to extinguish. Gas continues to flow and build up inside the smoker. If the smoker is reignited the build-up of propane gas can cause an explosion that bursts the smoker’s door open, posing an injury hazard.

Incidents/Injuries: The company has received five reports of doors bursting open and hitting consumers. Injuries reported include burns to face and head, head concussion and cuts.

Description: This recall involves the Char-Broil vertical gas smokers with model number 07701413. The model number is printed on a metal tag located on the right rear leg of the smoker. The smoker measures 21.5″ x 19.5″ x 45.5″ and weighs 75 pounds. A “G” inside a triangle is printed on the regulator (see photo).

Sold at: Walmart and various other retailers nationwide from March 2008 through June 2010 for about $140.

Manufactured in: China

Remedy: Consumers should stop using the recalled smokers and contact Char-Broil for a free replacement hose/valve/regulator assembly and installation instructions.

Consumer Contact: For additional information, contact Char-Broil toll-free at (866) 671-7988 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit the firm’s website at www.charbroil.com


smoker

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell them about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

Filed Under: Features, Garage and Garden, News, Recalls, Safety Tagged With: Char-Broil smoker recall, Char-Broil vertical gas smokers, Char-Broil vertical gas smokers recall, gas smoker, gas smoker recall, Ningbo Spring Communications of China, recall, smoker recall

Kenmore’s Talking Appliances

August 15, 2010 By NightOwl

Last February, Mel Bonner, 63, of Tinley Park, Ill., noticed water beneath his washing machine. He couldn’t find a leak, so he dialed the manufacturer’s customer service number. Then he held the receiver up and let the machine do the “talking.”

The washer was “beeping, and lights [were] flashing” as it transmitted self-diagnostic data, says Bonner, a retired electrician. When the telephone representative couldn’t figure out the problem, a technician was dispatched to Bonner’s home. The technician “didn’t know what was wrong” when he arrived, says Bonner, “but he knew what wasn’t wrong.” The washing machine was working properly again in less than half an hour. “It was just so simple,” says Bonner. “I don’t know why everybody doesn’t have this.”

Kenmore has unveiled a set of washers and dryers that can speak to technicians, at least over the phone. The appliances, called the Kenmore Elite washer and dryer series, use a technology called Kenmore Connect to speak. Through Kenmore Connect, a machine will send real time diagnostic information to a technician over a phone line.

Once this information is received, the technician can help the consumer fix the problem. The machines don’t speak via a conventional speech synthesizer; the sounds are digitally coded and come out as beeps and something that sounds like noise.

Kenmore said technicians use 100 different data points derived from the Kenmore Connect transmission. This includes air and water temperatures, cycle times and spin speeds. The data points can point to the status of certain electrical and mechanical sub-systems or reveal the mechanical issue with the error code.

The talking appliance is not only convenient for the user, but for Kenmore as well. It allows the company to reduce the amount of time it spends fixing appliances in someone’s house.

“The majority of service calls during the first year of ownership can be rectified by educating new owners over the phone once we have a deep understanding of the question at hand thanks to the information being sent from their Kenmore appliance directly to our experts via the phone.”

Kenmore said it conducted field testing earlier in the year. The initial results from these tests showed the talking significantly reduced the number of customers that needed an in-home repair.

Bonner was one of several thousand customers in a pilot program to test the remote-servicing technology.  LG plans to add the feature to many of its top-of-the-line laundry appliances in the U.S.

Filed Under: choosing a Kitchen Appliance, Features, Household, Kitchen, Laundry, News, Washing Machine Tagged With: kenmore appliances, kenmore refrigerators, kenmore washing machine, LG, LG appliances

Smeg Retro Washer

August 2, 2010 By NightOwl

I love the look of Smeg’s retro refrigerator that we wrote about Here.

Smeg adds to the look with its  free-standing washing machine sink combo.

Washing Machine:

  • 15 washing programs
  • Variable spin speed from 600 up to 1600 rpm
  • Delay timer
  • Max 5 kg of dry laundry
  • steel drum and tank
  • Extra large 300 mm porthole
  • Door safety lock
  • Automatic variable load
  • Self cleaning pump & filter
  • adjustable feet

The washer is available in pink or blue, the only catch is that these are still sold only in Europe!  We’ll have to wait…

Filed Under: Features, Household, Kitchen, Laundry, Refrigerators and Freezers, Washing Machine Tagged With: freezer, Smeg, washer, Washing Machine

Gladiator GarageWorks Summer Discounts

July 22, 2010 By NightOwl

Gladiator GarageWorks Annual Green Your Garage Sale, which runs from July 19, 2010 – August 16, 2010, is offering $150 off and free home delivery of the Chillerator garage refrigerator, the only ENERGY STAR qualified refrigerator on the market built to handle the extreme temperatures and humidity of the garage.  Additionally, it is offering $75 off and free home delivery of the Trash Compactor, a compactor designed specifically for the garage environment that can help consumers minimize the total volume of their trash and use fewer trash bags.

“As part of the Whirlpool portfolio of products, Gladiator brand has always been committed to providing eco-friendly solutions whenever possible,” said Lou Ann Schafer, senior marketing manager, Gladiator GarageWorks. “We’re thrilled to be able to offer products that help consumers save money as well as offering sustainable alternatives to traditional models.”

Filed Under: Features, Garage and Garden, Household, Kitchen, News, Refrigerators and Freezers Tagged With: free delivery, Gladiator GarageWorks, Gladiator GarageWorks free delivery, Gladiator GarageWorks refrigerator, Gladiator GarageWorks trash compactor

States Ban Phosphate-Laden Dishwasher Soap

July 15, 2010 By NightOwl

According to USA Today, July starts a ban in  sixteen states of the sale of dishwasher detergents that contain high levels of phosphates, a source of pollution in lakes and streams.

Stores will not be allowed to sell detergent with more than 0.5 percent phosphorous. The bans do not apply to commercial dishwashing products, and detergents for hand-washing dishes generally contain no phosphorus.

States instituting the rule include Illinois, Indiana, Maryland, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, Ohio, Oregon, Pennsylvania, Utah, Vermont, Virginia, Washington and Wisconsin, reports the Associated Press.

Some areas such as Spokane County, Wash., have had such bans in place for years.

“Phosphorous is like a fertilizer. It increases algae and aquatic weed growth in water bodies,” Bernie Duffy, natural resource specialist with the Oregon Department of Environmental Quality, told the AP. He said too much algae depletes oxygen needed for healthy fish and aquatic life.

Sewage treatment plants and private septic systems can remove much but not all of the phosphorous from wastewater, so some of it ends up in lakes, streams and rivers.

As a result of the ban, some familiar brands such as Cascade and Colgate-Palmolive are offering dish soaps with few or no phosphates.

Clorox has launched a Green Works product line that won the endorsement of the Sierra Club and Martha Stewart has developed a low-phosphate “Clean” line with Hain Celestial Brand, reports Environmental Leader, which says eco-friendly brands such as Seventh Generation and Method have gained in popularity.

Filed Under: Dishwasher, Features, Kitchen, News Tagged With: Dishwasher, dishwashing detergent, dishwashing soap, phosphorus, phosphorus dishwashing detergent

New Bosch VitaFresh Refrigeration

July 13, 2010 By NightOwl

Available in Bosch’s new French Door refrigerator, VitaFresh utilizes a food preservation technology perfected by Bosch in Europe. A proprietary high-tech lining within the VitaFresh drawers works with precise climate sensors to automatically maintain the perfect balance of temperature, humidity, and air circulation – without the need to adjust any confusing settings.

VitaFresh works automatically to adjust temperature and humidity settings when produce is added in the crisper drawer.

VitaFresh technology is a two part system that automatically maintains:

1. Ideal Temperature

  • Sensors ensure the temperature is consistently at just above freezing, the ideal level for optimized freshness and longer storage results
  • The directional airflow system provides indirect cooling over the VitaFresh drawers. This prevents dry, cold air from being blown directly against fruits and vegetables and significantly reduces the dry-out effect that shortens storage life

2. Automatic Humidity Control

  • Utilizing technology perfected by Bosch in Europe, a proprietary high-tech lining regulates how much, or how little moisture is required for the type of produce stored in the drawers to keep produce fresher, longer

Efficient Performance

  • The ENERGY STAR-qualified French Door refrigerator is engineered to meet strict efficiency standards and requires less energy, and money, to operate
  • A door open alarm helps prevent energy waste by alerting users when the refrigerator door has been left open
  • SuperCool and SuperFreeze modes quickly balance temperatures between cool items and newly placed goods in the fridge and freezer. This helps foods stay fresh by minimizing temperature fluctuations

The ENERGY STAR -qualified Bosch French Door refrigerator featuring VitaFresh technology is now available with a MSRP of $2,999.

Filed Under: choosing a Kitchen Appliance, Features, Kitchen, News, Refrigerators and Freezers Tagged With: Bosch, Bosch appliances, Bosch French Door refrigerator, bosch refrigerator

A Unique Home Appliance Test Lab

July 8, 2010 By NightOwl

Loading a washing machine may seem like a no-brainer, but the Contra Coasta Times’ Marni Jameson and her family can tell you differently.  Read on:

This week, our home laboratory revealed that a late-model washer would not withstand a cycle of hair-covered saddle pads. Our lab recommends that customers only wash multiple saddle pads — garments that sit between saddle and horse to collect hair — if they want to replace their basements.

Here’s how the experiment was conducted: One teenage daughter stuffed four quilt saddle

pads into a front-load machine. Soon after, the washer sloshed to a halt. I looked through the fisheye door and saw floating garments. I hit the drain/spin cycle. Nothing. The machine wouldn’t drain.I went in search of a neck to wring. The oblivious culprit was on the lam. I headed back to the laundry room where I was verging on a primal scream, when Dan, my husband, walked in. “Problem?” (He’s so intuitive.)

Our smart kids can discuss “The Odyssey” and replicate DNA in a test tube, I tell him, but don’t know not to cram hair-covered saddle pads in the washer.

He left the test center, moaning something about a repairman and $200.

Because $200 could buy one Stuart Weitzman stiletto, I rolled up my sleeves and pulled

on all the machine’s panels until one opened — a trapdoor. Inside was a gizmo, which I twisted. Water gushed in a promising way. A drain!I packed the area with towels, and yanked out the gizmo, a little cage contraption packed with — you’ll never guess — horse hair. I pulled out a wad the size of a Yorkshire terrier, then twisted the gizmo back in to stem the tide. I pressed spin. The machine whirled into action.

Feeling pretty dang proud (Who needs a repairman, or even a man?), I took the terrier to Dan’s basement office.

“You found the problem,” he said.

I fixed the problem, I said, a little too proudly.

Then we both heard an unusual sound. We rounded the corner of his office. I screamed so they could hear me in Taiwan, where workers are making washing machines this minute. Dan raced for a bucket. Water streamed through the basement ceiling, around the recessed lights.

All hands on deck, I shouted usefully.

My innocent daughter grabbed towels and met me in the laundry room, where water spewed from the trapdoor. I grabbed the gizmo, which apparently I hadn’t tightened all the way, (oops) and twisted. The water stopped, but a pond remained.

Later, Dan and I studied the water damage to the ceiling. Wonder what it’s going to cost to repair that, I said.

“More than a washing machine repair,” he said.

Murderous methods

Here are more ways to kill major home appliances, according to our test center and experts from Whirlpool, the world’s leading manufacturer of home appliances:

To kill your washer or dryer:

  • Pour detergent haphazardly into the washing machine. Don’t bother using those pesky cap lines to measure soap, and don’t put detergent in the right dispenser. Too much or the wrong kind of detergent (regular in an HE machine) makes machines work harder, and results in longer cycle times, poorer rinsing performance, and an odorous residue, says Monica Teague, Whirlpool spokeswoman.
  • Don’t check your machine’s hoses and traps. Let lint, missing socks and horse hair accumulate. The upside of a washer that overflows is a clean floor.
  • Don’t ever clean your machine. Leave the job of cleaning a washing machine (with hot water and specially designed cleansers) to phobics who worry that residue from dirty laundry could gum up their machines.
  • Ignore the dryer sign that reads, “Clean before each use.” Wait until the lint filter is so full you could stuff a pillow. Clogged lint traps can burn out a dryer, and even catch fire.
  • Remove the outdoor screen covering your dryer vent or don’t put one in. This creates a nice place for critters to build homes.To kill your oven or range:
  • Throw away your use and care manual. Or start the oven with the manual still inside. Consumers could avoid or resolve more than 50 percent of all appliance problems by reading the instructions, says Steve Swayne, technology leader for Whirlpool’s Institute of Kitchen Science.
  • Spray oven cleaner all over the outside of the appliance. If you’re after that distressed look, you’ll get it. Oven cleaning acid (intended only for oven interiors) can corrode the finish on knobs, and ruin control panels.
  • Run the self-clean cycle with stuff in the oven. The self-clean cycle heats up to 850 degrees, and can destroy pot handles, and cause greasy outdoor grills to catch fire. This cycle also ruins oven racks, which you’re supposed to remove, and keeps them from sliding smoothly.
  • Keep your oven filthy. This will attract bugs and other critters looking for warmth and food. Swayne once found a roasted snake in a range.
  • Filed Under: Features, Household, Humor, Laundry, Washing Machine Tagged With: family humor, laundry humor, laundry tips, washer, Washing Machine, washing macine tips

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