July 24, 2014

Sears Oasis and Oasis HE Upgrade

Well, it appears that Sears has heard the many complaints about it’s Oasis washer and has finally responded.  If you have had F1 error codes,  Sears is offering owners of affected models an electronic control board upgrade at no cost.

Sears is sending letters to owners of Oasis washers notifying them of the free upgrade.  The letter qualifies the offer by noting that the owner must respond within ninety days of receiving the letter.

According to Sears, “Those units that qualify for the upgraded electronic control board have serial numbers inthe range where the first four characters of the serial number begin with CS48 through CS53 orCT01 through CT49.”  If you have an Oasis or Oasis HE washer that does not have a serial number in that range, your washer already has the new board.  The model and serial number are located on a label just below the bottom of the drawer opening.

You can call Sears at (800) 847-9063 between 8:00am and 8:00pm  Central Standard Time Monday through Saturday.  Be sure to have your model ad serial number ready.

If your model is on the list, you will be scheduled for a free in-home installation of the new board.

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