October 30, 2014

Avoid a Service Call – Troubling Shooting the Freezer

We’ve just taken delivery here of a new Frigidaire Gallery upright freezer which we plan to review for you in depth. While sorting through all the paperwork that comes with a new appliance, I found a handy tip sheet that Frigidaire includes to help you prevent the need for a service call. Some of the tips may seem obvious, but hey, if it’s one that might have been forgotten, I want to be reminded of it.

To be certain your appliance is running properly:

The outside walls of the appliance should be warm. They can be up to 30 degrees warmer than room temperature.

You should be able to hear the compressor running ( as long as the surrounding noise level is low).

Check to see that the appliance is leveled and installed properly.

  • Be sure the wood shipping base is removed
  • Level the appliance from side to side
  • Tilt it slightly backward to insure proper door seal
  • Allow enough air space around the appliance and avoid high temperature locations.
  • Do not store items on top of or close to the appliance

The appliance must be plugged into a proper circuit.

  • It should not be plugged into a cicuit that is protected by a ground fault interrupt. If it is tripped, it will disconnect power to the appliance.
  • Use a properly grounded three prong outlet.
  • If you are unsure about the outlet, have it checked by an electrician.

So go check your fridge, see if it’s warm and has enough air space, then come back and see what we have to say about the Frigidaire freezer.