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You are here: Home / Archives for Laundry

Laundry

Whirlpool’s Newest Washers and Dryers

December 15, 2010 By NightOwl

Whirlpool has unveiled their newest laundry pairs, including an updated Duet platform and a new Maxima front-load line for Maytag.

Duet, which helped usher in the front-load washer category within the U.S. nearly a decade ago, has been retooled for even great energy and water efficiency in advance of anticipated higher federal standards.

Designed in conjunction with the Institute of Fabric Science, the revamped washer now uses as little as 11.5 gallons of water per load and exceeds current federal energy standards by more than 160 percent on average, Whirlpool said. The greater efficiency is achieved with an EcoBoost option that reduces water temperature while increasing agitation duration, resulting in the same cleaning effectiveness as previous iterations while using less water and energy.

Whirlpool estimates that the laundry pair can save consumers 12,857 gallons of water a year and as much as $3,300 in lifetime energy costs.

According to Twice.com, Whirlpool is targeting national retail chains for the launch, which is expected to begin in time for the holiday selling season. Suggest retail prices will start at $1,100 for both the washer and dryer.

Meanwhile, Whirlpool’s Maytag brand will roll out an entirely new front-load laundry platform in the Maxima, which offers increased capacity and a power-wash cycle that promises extra cleaning action by loosening stains and ground-in dirt.

The power-wash cycle is complimented by an internal water heater that boosts water temperatures to release difficult stains, and is followed by a thorough rinse to flush out any remaining detergent or lingering soils, Whirlpool said. Together, the functions can remove tough stains that weren’t pre-treated.

The 5-cubic-foot washer, available in two models, also has a 10-year limited parts warranty on the motor and stainless-steel wash basket.

Its companion 7.4-cubic-foot capacity dryer features “Quad” baffles and advanced moisture sensors for consistent load drying, while steam cycles help remove odors and wrinkles.

The Maxima series will carry an opening price point of $1,000 and is slated to ship this fall to retailers nationwide.

Filed Under: Dryers, Features, Laundry, News, Washing Machine Tagged With: duet, Duet washer and dryer, front loading maytag, frontloading washer, maytag, Maytag dryer, Maytag Maxima, Maytag Maxima washer, maytag washer, Maytag washer and dryer, Washing Machine, whirlpool, whirlpool dryer, whirlpool washing machine

GE’s Plans to Help You Manage Your Energy Use

December 10, 2010 By NightOwl

GE Appliances & Lighting created the Home Energy Management (HEM) business, intending to be the first major appliance company to provide a whole-home solution for energy management.

When synchronized with the local utility company’s home smart-meter, coming into popular use, the HEM acts as the “central nervous system” for monitoring resource usage and controlling energy consumption within the home. The HEM, with the ability to collect data on multiple appliances, provides both real-time and long-term trend information on power and resource consumption and solar generation to the homeowners.

GE’s new Home Energy Manager (HEM) monitors all networked appliances which can include the refrigerator, range, dishwasher, washer and dryer, water heater, and will track all other home energy consumption including microwaves and televisions.

One of the primary goals of U.S. smart grid initiatives is to better use the energy production capacity the country already has. Home energy consumption efficiency can increase significantly when homeowners the option to participate in time-of-use pricing programs, which reward homeowners for lowering their consumption during periods of peak energy demand (usually 2-7 PM).

Simply providing consumers with energy consumption information motivates energy savings. A U.S. Department of Energy study showed that providing real-time pricing information to consumers via a smart meter helped reduce electricity costs 10% on average and 15% during peak periods.

“Knowing what is consuming electricity, and how much electricity that appliances are consuming, can be very empowering,” states Dave McCalpin, general manager of the new HEM business. “People will be able to make smarter choices if they have information. The once-a-month electrical bill provides no insight into your usage habits. We intend to change that.”

HEM’s design is targeted to include:

* Demand Response Integration, supporting communication standards Zigbee SEP 1.0, to enable demand response communication between a utility’s home smart meter and appliances on the home network, enabling real-time load shedding of networked appliances;
* Five-Day Weather Forecasts on Internet-enabled installations (communications supporting Ethernet, Wifi, and Zigbee SEP 1.0 standards);
* Electricity Usage Data Monitoring for the whole home for both short and long terms;
* Power Sub Metering for each GE demand response-enabled appliance;
* Solar Generation Monitoring of inverter output, including short- and long-term data where available;
* Water Usage Monitoring via household-wide data monitoring at 1-gallon resolution;
* Smart Thermostat Interface with full-featured seven-day programmable communicating thermostats that accepts demand response temperature offsets.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Dryers, Features, Gas Range, Heating and Cooling, Household, Kitchen, Laundry, Microwave Oven, News, Ranges Ovens and Cooktops, Refrigerators and Freezers, Small Appliances, Washing Machine Tagged With: energy use, energy useage, GE, GE appliances, GE electronics, GE energy savings, GE's HEM, programmable thermostats, saving energy, smart grid

Rating the Latest Appliances – JD Powers Results

December 4, 2010 By NightOwl

The 2010 Laundry Appliance Satisfaction Study and 2010 Kitchen Appliance Satisfaction Study from J.D. Power and Associates found that awareness of Energy Star certified appliances has increased among U.S. owners of new appliances since 2009 and so has the percentage who purchased an Energy Star appliance.

According to appliancemagazine.com, 86% of 2010 dishwasher buyers reported buying an Energy Star certified appliance, for an increase of 5% from 2009 and a 9% increase from 2008.

Satisfaction with appliance performance is strongly influenced by the owner’s perception of the appliance’s water and/or energy efficiency, the study found. Customers who report that their appliance is Energy Star certified are more likely to be more satisfied with their appliance than customers who do not indicate that their appliance is certified.

The Laundry Appliance Satisfaction Study measured customer satisfaction with clothes washers and dryers based on performance in six factors:


• ease of use
• features (such as the number of settings available and appliance capacity)
• performance and reliability (including energy efficiency, noise level, and how well the appliance functions)
• styling and feel
• warranty
• price

CLOTHES WASHERS: Samsung ranked highest for the second year in a row when it came to satisfying clothes washer owners, with a score of 832 on a 1000-point scale. Samsung performed particularly well in four of six factors:

• performance and reliability
• ease of use
• features
• styling

Other brands that broke the 800-point mark in the clothes washer rankings included:

• Kenmore Elite (817 points)
• Electrolux (816)
• LG (811)
• Maytag Epic (802)

CLOTHES DRYERS: Samsung scored 833 and was No. 1 in the clothes dryer rankings – the third consecutive year it’s been in the top spot. J.D. Power reported that Samsung did particularly well in four of the six factors:

• performance and reliability
• ease of use
• styling
• features

Only two other brands scored more than 800 points in the study:

• LG (814 points)
• Kenmore Elite (809)

Kitchen Appliances Study
Customer satisfaction was measured based on performance in six factors:

• performance and reliability (including how well the appliance functions, noise level, and energy efficiency)
• features (such as the number of settings available and appliance capacity)
• ease of use
• styling and feel
• price
• warranty

REFRIGERATORS: Samsung – for the sixth year in a row – ranked highest in satisfying refrigerator owners with a score of 803. Samsung performed particularly well in:

• ease of use
• performance and reliability
• features.

Samsung was followed by LG (781 points) and Kenmore Elite (776 points).

DISHWASHERS: Miele ranked highest in customer satisfaction in dishwashers with a score of 806 and performed particularly well in four of the six factors:

• performance and reliability
• styling and feel
• features
• warranty

Bosch also cracked the 800-point mark, scoring 801 points.

COOKTOPS/RANGES/OVENS:
Wolf ranked No. 1 in cooking appliances with a score of 812, and performed particularly well in five of six factors:

• ease of use
• performance and reliability
• styling and feel
• features
• warranty

Samsung ran a close second in this category, with a score of 809, and was the only other appliance brand to top the 800-point threshold.

The Studies

The 2010 Laundry Appliance Satisfaction Study was based on responses from more than 5100 consumers who purchased clothes washers and more than 5100 consumers who purchased clothes dryers from a retail store or received one through other means (such as a new-home builder or a gift) during the past 24 months. The study was fielded between March and April 2010.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Dryers, Features, Gas Range, Kitchen, Laundry, News, Oven, Refrigerators and Freezers, Reviews, Washing Machine Tagged With: appliance ratings, cook-top, cooktop, customer satisfaction, Dishwasher, dryer, energy efficient dryer, energy efficient washer, energy star, energy star dishwasher, energy star refrigerator, JD powers rarings, JD powers survey, Miele dishwasher, range, washer, Washing Machine

Appliance Lifespans

October 23, 2010 By NightOwl

We’ve said it before, here, but we’ll say it again, below we list some approximate lifespans for household appliances.

Average appliance life span in years

Compactors: 6

Dishwashers: 10

Disposers, food waste: 9

Dryers, electric: 12

Dryers, gas: 12

Freezers: 11

Microwave ovens: 9

Ranges, electric: 16

Ranges, gas: 17

Range/oven hoods: 11

Refrigerators: 12

Washers: 11

Water heaters, electric: 13

Water heaters, gas: 11

Air-conditioners, room: 9

Air-conditioners, central: 11

Boilers, gas: 20

Dehumidifiers: 7

Furnaces, gas: 15

Furnaces, oil: 17

Heat pumps: 12

Courtesy of heraldnet.com

Filed Under: Dishwasher, Dryers, Features, Gas Range, Household, Kitchen, Laundry, Microwave Oven, Parts/Repairs, Refrigerators and Freezers, Small Appliances, Washing Machine Tagged With: appliance lifespan, appliances, dryer, dryer lifespan, household appliances, kitchen appliance lifespan, kitchen appliances, laundry appliances, washer, washer lifespan

Paying for Your Next New Appliance

October 21, 2010 By NightOwl

Household appliances are generally so reliable, having one break down takes us by surprise. The hassle of shopping for a new appliance is trouble enough without worrying about paying for it too. Plan ahead, because the dryer is not going to sound out announcements before it conks-out.

Repair or Replace?

The first decision to be made is if you really need a new appliance, or if repairs are in order. If the repair costs half the price of a new appliance, seriously consider buying new, says Mark Kotkin at Consumer Reports. According to the magazine’s research, any major household appliance more than eight years old should be considered for replacement rather than repair. The magazine also suggest you skip the repair and buy new if your appliance costs less than $150.

Budgeting

“I’ve seen a lot of people’s budgets over the years, and it seems like household maintenance is one category that people miss,” says Matt Bell of MattAboutMoney.com. People who know the age of their appliances and their expected life spans can budget better for replacements. Or they could maintain a more general emergency fund for when bad things happen. Either cash stash will help you avoid finance charges on a credit card you can’t pay off right away, said Bell.

Home Warranty

A home warranty is a service contract for an existing home that covers major operating systems, such as a furnace or a dishwasher. The homeowner buys a repair contract, often for $300 to $500 a year, and pays a service charge for each call. If many of your major appliances are near the ends of their useful lives, a home warranty might be worthwhile. But warranties are complicated, covering some types of breakdowns and not others. Pre-existing conditions and malfunctions that stem from poor maintenance or installation can be excluded. Some companies will cover all or part of an appliance’s replacement cost. Choose this option carefully.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Dryers, Features, Gas Range, Household, Kitchen, Laundry, Microwave Oven, Oven, Parts/Repairs, Ranges Ovens and Cooktops, Refrigerators and Freezers, Shopping, Vacuum Cleaners, Washing Machine, _ Tips Tagged With: appliance, appliance costs, appliance repair, appliances, appliances lifespan, home warranty, kitchen appliances

Best Stores for Buying Appliances

October 15, 2010 By NightOwl

When you’re shopping for a new appliance, you want a store that will provide good prices, helpful staff and ease of service along with a good selection.

Unfortunately, two surveys from the Consumer Reports National Research Center show that no one retailer seems able to provide it all.

CR did find some cause for hope. Abt Electronics, in the Chicago area, and independent local stores garnered high praise from shoppers who bought a major appliance in the past year. For small appliances, independents also rated highly, along with Costco, though the standout was Amazon.com, as in past years.

CR’s rankings for shopper satisfaction came from more than 21,000 respondents to its 2009 Appliance Shopper Satisfaction Survey. It also commissioned a separate, nationally representative Home Gripes survey of 1,405 homeowners about their experiences shopping at home stores.

Only Abt Electronics scored better than average on price for major appliances. For small appliances, Amazon.com and Costco got readers’ highest marks for price for the second year in a row.

Here’s more from the Pittsburgh Post-Gazette and Consumer Reports:

Besides price, the expertise and manner of a store’s sales staff were key reasons for choosing a major appliance retailer, according to the CR Shopper Satisfaction Survey. But respondents to the Home Gripes survey cited difficulty in finding a useful salesperson at all as one of their chief shopping annoyances. Salespeople who were arrogant or even nasty were especially bothersome for women.

Independent retailers, Abt Electronics and Pacific Sales in California received top marks for having salespeople knowledgeable in major appliances. The trio also stood out for service rendered; Best Buy scored below average for its staff. For staff expertise and service in small appliances, independent local retailers scored best. Among major retailers, only Lowe’s stood out; and for service, Sears scored above average.

Around a quarter of major- and small-appliance shoppers chose retailers based on their reputation for high-quality products. Retailers varied significantly on both counts. Poor selection was a complaint for less than 5 percent of respondents to CR’s Shopper Satisfaction survey. But almost a quarter of small-appliance shoppers at Sam’s Club complained that the store had too few brands or models available for selection. For major appliances, no store scored better than average for shopping ease.

For major-appliance product quality and selection, Abt Electronics and Pacific Sales scored best; for selection, Home Depot scored below average. For small-appliance purchasing, Amazon.com and independents stood out for quality and selection. Shopping for small appliances in stores was more varied, with independent retailers getting top marks for shopping ease, followed by Sears, Lowe’s and Best Buy, which all scored above average.

Stores that push extended warranties were among the top annoyances in CR’s Home Gripes survey. In the Shopper Satisfaction Survey, respondents who bought a major appliance were much more likely than those buying small appliances to be hit with an extended-warranty offer.

For small appliances, Amazon.com’s storage of shipping addresses and payment preferences might have contributed to its high score for checkout ease in the Shopper Satisfaction Survey. Independent retailers also received top marks, followed by Costco. For major appliances, no retailer scored worse than average. But Abt Electronics and independents fared best.

Filed Under: choosing a Kitchen Appliance, Dishwasher, Features, Gas Range, Household, Kitchen, Laundry, Microwave Oven, Oven, Ranges Ovens and Cooktops, Refrigerators and Freezers, Reviews, Small Appliances, Vacuum Cleaners, Washing Machine Tagged With: appliance shopping, consumer reports, consumer Reports ratings, Costco appliances, major appliance sales, pacific sales

LG’s Smart Diagnosis

October 13, 2010 By NightOwl

LG has taken the technology they used in the Kenmore Connect system for Sears. and applied the self-diagnosis technology for clothes washers and dryers to their own LG brand.

The SmartDiagnosis system was developed by LG to help customer service representatives quickly and efficiently troubleshoot mechanical issues over the phone, limiting service calls and in-home visits.

Consumers calling the LG customer service center are instructed to press select buttons on the laundry unit, which in turn trigger a series of diagnostic tones. Each tone corresponds with a specific potential maintenance need and can be identified by trained service technicians over the phone, allowing them to evaluate the information and provide feedback based on the data that was received. The system is designed to eliminate a step in the troubleshooting process, because issues may be identifiable without a service technician visit. When service visit is required, the technician can come prepared with the correct parts so that the repair can be resolved in one visit.

Filed Under: Dryers, Features, Laundry, News, Washing Machine Tagged With: Kenmore Connect system, LG, LG appliances, LG dryer, LG washer, remote diagnosis, SmartDiagnosis, SmartDiagnosis system, talking washer and dryer

Kenmore’s Talking Appliances

August 15, 2010 By NightOwl

Last February, Mel Bonner, 63, of Tinley Park, Ill., noticed water beneath his washing machine. He couldn’t find a leak, so he dialed the manufacturer’s customer service number. Then he held the receiver up and let the machine do the “talking.”

The washer was “beeping, and lights [were] flashing” as it transmitted self-diagnostic data, says Bonner, a retired electrician. When the telephone representative couldn’t figure out the problem, a technician was dispatched to Bonner’s home. The technician “didn’t know what was wrong” when he arrived, says Bonner, “but he knew what wasn’t wrong.” The washing machine was working properly again in less than half an hour. “It was just so simple,” says Bonner. “I don’t know why everybody doesn’t have this.”

Kenmore has unveiled a set of washers and dryers that can speak to technicians, at least over the phone. The appliances, called the Kenmore Elite washer and dryer series, use a technology called Kenmore Connect to speak. Through Kenmore Connect, a machine will send real time diagnostic information to a technician over a phone line.

Once this information is received, the technician can help the consumer fix the problem. The machines don’t speak via a conventional speech synthesizer; the sounds are digitally coded and come out as beeps and something that sounds like noise.

Kenmore said technicians use 100 different data points derived from the Kenmore Connect transmission. This includes air and water temperatures, cycle times and spin speeds. The data points can point to the status of certain electrical and mechanical sub-systems or reveal the mechanical issue with the error code.

The talking appliance is not only convenient for the user, but for Kenmore as well. It allows the company to reduce the amount of time it spends fixing appliances in someone’s house.

“The majority of service calls during the first year of ownership can be rectified by educating new owners over the phone once we have a deep understanding of the question at hand thanks to the information being sent from their Kenmore appliance directly to our experts via the phone.”

Kenmore said it conducted field testing earlier in the year. The initial results from these tests showed the talking significantly reduced the number of customers that needed an in-home repair.

Bonner was one of several thousand customers in a pilot program to test the remote-servicing technology.  LG plans to add the feature to many of its top-of-the-line laundry appliances in the U.S.

Filed Under: choosing a Kitchen Appliance, Features, Household, Kitchen, Laundry, News, Washing Machine Tagged With: kenmore appliances, kenmore refrigerators, kenmore washing machine, LG, LG appliances

Smeg Retro Washer

August 2, 2010 By NightOwl

I love the look of Smeg’s retro refrigerator that we wrote about Here.

Smeg adds to the look with its  free-standing washing machine sink combo.

Washing Machine:

  • 15 washing programs
  • Variable spin speed from 600 up to 1600 rpm
  • Delay timer
  • Max 5 kg of dry laundry
  • steel drum and tank
  • Extra large 300 mm porthole
  • Door safety lock
  • Automatic variable load
  • Self cleaning pump & filter
  • adjustable feet

The washer is available in pink or blue, the only catch is that these are still sold only in Europe!  We’ll have to wait…

Filed Under: Features, Household, Kitchen, Laundry, Refrigerators and Freezers, Washing Machine Tagged With: freezer, Smeg, washer, Washing Machine

A Unique Home Appliance Test Lab

July 8, 2010 By NightOwl

Loading a washing machine may seem like a no-brainer, but the Contra Coasta Times’ Marni Jameson and her family can tell you differently.  Read on:

This week, our home laboratory revealed that a late-model washer would not withstand a cycle of hair-covered saddle pads. Our lab recommends that customers only wash multiple saddle pads — garments that sit between saddle and horse to collect hair — if they want to replace their basements.

Here’s how the experiment was conducted: One teenage daughter stuffed four quilt saddle

pads into a front-load machine. Soon after, the washer sloshed to a halt. I looked through the fisheye door and saw floating garments. I hit the drain/spin cycle. Nothing. The machine wouldn’t drain.I went in search of a neck to wring. The oblivious culprit was on the lam. I headed back to the laundry room where I was verging on a primal scream, when Dan, my husband, walked in. “Problem?” (He’s so intuitive.)

Our smart kids can discuss “The Odyssey” and replicate DNA in a test tube, I tell him, but don’t know not to cram hair-covered saddle pads in the washer.

He left the test center, moaning something about a repairman and $200.

Because $200 could buy one Stuart Weitzman stiletto, I rolled up my sleeves and pulled

on all the machine’s panels until one opened — a trapdoor. Inside was a gizmo, which I twisted. Water gushed in a promising way. A drain!I packed the area with towels, and yanked out the gizmo, a little cage contraption packed with — you’ll never guess — horse hair. I pulled out a wad the size of a Yorkshire terrier, then twisted the gizmo back in to stem the tide. I pressed spin. The machine whirled into action.

Feeling pretty dang proud (Who needs a repairman, or even a man?), I took the terrier to Dan’s basement office.

“You found the problem,” he said.

I fixed the problem, I said, a little too proudly.

Then we both heard an unusual sound. We rounded the corner of his office. I screamed so they could hear me in Taiwan, where workers are making washing machines this minute. Dan raced for a bucket. Water streamed through the basement ceiling, around the recessed lights.

All hands on deck, I shouted usefully.

My innocent daughter grabbed towels and met me in the laundry room, where water spewed from the trapdoor. I grabbed the gizmo, which apparently I hadn’t tightened all the way, (oops) and twisted. The water stopped, but a pond remained.

Later, Dan and I studied the water damage to the ceiling. Wonder what it’s going to cost to repair that, I said.

“More than a washing machine repair,” he said.

Murderous methods

Here are more ways to kill major home appliances, according to our test center and experts from Whirlpool, the world’s leading manufacturer of home appliances:

To kill your washer or dryer:

  • Pour detergent haphazardly into the washing machine. Don’t bother using those pesky cap lines to measure soap, and don’t put detergent in the right dispenser. Too much or the wrong kind of detergent (regular in an HE machine) makes machines work harder, and results in longer cycle times, poorer rinsing performance, and an odorous residue, says Monica Teague, Whirlpool spokeswoman.
  • Don’t check your machine’s hoses and traps. Let lint, missing socks and horse hair accumulate. The upside of a washer that overflows is a clean floor.
  • Don’t ever clean your machine. Leave the job of cleaning a washing machine (with hot water and specially designed cleansers) to phobics who worry that residue from dirty laundry could gum up their machines.
  • Ignore the dryer sign that reads, “Clean before each use.” Wait until the lint filter is so full you could stuff a pillow. Clogged lint traps can burn out a dryer, and even catch fire.
  • Remove the outdoor screen covering your dryer vent or don’t put one in. This creates a nice place for critters to build homes.To kill your oven or range:
  • Throw away your use and care manual. Or start the oven with the manual still inside. Consumers could avoid or resolve more than 50 percent of all appliance problems by reading the instructions, says Steve Swayne, technology leader for Whirlpool’s Institute of Kitchen Science.
  • Spray oven cleaner all over the outside of the appliance. If you’re after that distressed look, you’ll get it. Oven cleaning acid (intended only for oven interiors) can corrode the finish on knobs, and ruin control panels.
  • Run the self-clean cycle with stuff in the oven. The self-clean cycle heats up to 850 degrees, and can destroy pot handles, and cause greasy outdoor grills to catch fire. This cycle also ruins oven racks, which you’re supposed to remove, and keeps them from sliding smoothly.
  • Keep your oven filthy. This will attract bugs and other critters looking for warmth and food. Swayne once found a roasted snake in a range.
  • Filed Under: Features, Household, Humor, Laundry, Washing Machine Tagged With: family humor, laundry humor, laundry tips, washer, Washing Machine, washing macine tips

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