July 21, 2014

Recall: GE Front Load Washers Due to Fire and Shock Hazards

Name of Product: GE Front-Load Washing Machines

Units: About 181,000

Manufacturer: GE Appliances & Lighting, of Louisville, Ky.

Hazard: A wire can break in the machine and make contact with a metal part on the washtub while the machine is operating, posing fire and shock hazards to consumers.

Incidents/Injuries: GE is aware of seven incidents in which flames escaped the units and caused minor smoke damage. No injuries have been reported.

Description: This recall involves GE front-load washing machines without auxiliary water heating. Model and serial numbers are listed in the chart below. Recalled washing machines were manufactured between December 2006 and February 2010. The model and serial numbers are located on the bottom right side and on the bottom door frame of the washers.

Brand Model Number Begins With: Serial Number Begins With:
GE WBVH5 AM, AR, AS, AT, DM, DR, DS, FM,
FR, FS, GM, GS, HM, HR, HS, LM,
LR, LS, MM, MR, MS, RM, RR, RS,
SM, SR, SS, TM, TR, TS, VM, VR,
VS, ZL, ZM, ZR, ZS

Sold at: Department and various retail stores nationwide from December 2006 through May 2010 for about $700.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled washers, unplug it from the electrical outlet and contact GE for a free repair. Consumers should not operate the washer until it has been repaired.

Consumer Contact: For additional information, contact GE toll-free at (888) 345-4124 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.geappliances.com

Comments

  1. Randy Vance says:

    Here’s my GE washer horror story–and who says Consumer Reports knows anything–this was their #1 or #2 washer pick. I bought this washer in April and it started leaking water. GE told us it was the gasket and so I cleaned and cleaned it to no avail. It took two months to get a repair man to the house from GE and he said they have a defective part that cracks and causes it to leak. Never mentioned that the crack and leak is the cause of the fire/shock hazard. The part was backordered indefinitely. GE wouldn’t replace the washer or even talk to us for another month. Finally they relented and agreed to replace the washer. The original was installed by the dealer with the dryer stacked on top. Now GE won’t replace the washer until I pay somebody to disassemble the stacked set. Then they’ll put the washer in on the ground and I’ll have to pay someone to stack them again. Great service GE! I can’t believe you can actually build jet engines.

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