August 16, 2017

Recall: Yamaha Recalls AC Power Adaptors Due to Electric Shock Hazard

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.

Name of Product: Yamaha AC Power Adaptors

Units: About 49,000

Distributor: Yamaha Corporation of America, of Buena Park, Calif.

Hazard: The housing of the power adaptor can separate, posing an electric shock hazard to consumers.

Incidents/Injuries: Yamaha has received five reports of units separating. No injuries have been reported.

Description: This recall involves the Yamaha PA-3C power adaptor with a date code of 0624. The adaptor is used with Yamaha keyboards and digital drum sets. The model number is written in white print on the front of the plug of the adaptor and the date code is etched into the plastic at the bottom of the plug panel. The adaptor can be purchased as part of a set or separately.

Sold at: Musical instrument retailers nationwide from July 2006 through September 2007 for about $20.

Manufactured in: China

Remedy: Consumers should stop using the recalled power adaptor immediately and contact Yamaha to return the power adaptor and obtain a free replacement.

Consumer Contact: For more information, contact Yamaha Corporation of America toll-free at (866) 509-0320 Monday through Friday between 8 a.m. and 5 p.m. PT, or visit the firm’s Web site at www.yamaha.com/warranty_safety.asp

Picture of Recalled AC Power Adaptor
Yamaha PA-3C power adaptor

Comments

  1. The website above does not seem to display. How do I get my free replacement without calling and waiting long in line? Based on the product initial registration, Yamaha should know how many persons were affected and where to send the power adaptor.

    Thanks Much

    Daniel Serrano

  2. Stanl Allen says:

    Like Daniel, our adaptor has the 0624 code etched into the bottom of the plug panel.

  3. Stanl Allen says:

    Like Daniel, our adaptor has the 0624 code etched into the bottom of the plug panel.

    I tried the http://www.yahama.com/warranty_safety.asp., but did not come up with anything.

    What do I do with this now?

    Thank You

    Stan

  4. key_man01 says:

    As stated above:

    Remedy: Consumers should stop using the recalled power adaptor immediately and contact Yamaha to return the power adaptor and obtain a free replacement.

    Consumer Contact: For more information, contact Yamaha Corporation of America toll-free at (866) 509-0320 Monday through Friday between 8 a.m. and 5 p.m. PT, or visit the firm’s Web site at http://www.yamaha.com/warranty_safety.asp

  5. Robin S. Couillard says:

    To whom it may concern:
    I purchased a Yamaha Electronic Keyboard (#208382) and received a recall letter from Sam’s Club and would like to get my power-adapter replaced.

    Thank you,
    Robin

  6. Kellebrew , Beverly says:

    I have received a power adapter with a model # of PA-3C, a date code of 0624. I would like more information on how to get a replacement for the adapter.
    Thanks,

    Beverly Kellebrew

  7. i received a letter back in january 3,2008 from sam’s club where i purchased the keyboard, and now i just need my replacement. i thank you for your time and trouble and hope to get this matter done with so no one is shocked bbad or else electicuted by this defect.

  8. David Thompson says:

    I received a letter from Sam’s Club dated January 3, 2008, stating that the PA-3C power adaptor for the Yamaha Electronic Keyboard (#208382) is defective, and that I should contact http://www.yahama.com/warranty-safety.asp for a replacement adaptor. I visited that website, but cannot find information regarding such a replacement. Can you please advise me regarding this matter. I may have waited too long; I don’t know. However, I do not think there would be a time limit regarding something of this nature. Thank you for your time in replying to this letter. I look forward to hearing from you at your earliest convenience.

    Sincerely,

    David L. Thompson

  9. Mr. Thompson,
    The correct web address can be found in the body of the recall notice, or you can use this link here:

    http://www.yamaha.com/warranty_safety.asp