November 24, 2014

Recall: Frigidaire and Electrolux ICON Electric Smoothtop Cooktops and Slide-In Ranges Due to Fire Hazard

Name of Product: Frigidaire and Electrolux ICON Smoothtop Electric Cooktops and Frigidaire Slide-in Ranges with rotary knobs and digital displays

Units: About 122,000

Manufacturer: Electrolux Home Products Inc., of Charlotte, N.C.

Hazard: Liquids can pool under the control knob and cause the surface heating element to turn on unexpectedly, heat to temperatures other than expected and then not turn off, posing a risk of fire and burn hazards to consumers.

Incidents/Injuries: Electrolux has received 70 reports of incidents, including three reports of fires that resulted in property damage. Three minor burn injuries were reported.

Description: This recall involves Frigidaire and Electrolux ICON smoothtop electric cooktops and Frigidaire slide-in ranges with rotary knobs and digital displays. Model and serial numbers for the slide-in ranges can be found inside the oven door on the left side of the unit or on the underside surface on cooktop models. The following model and serial numbers are included in this recall:

Frigidaire Serial Number Range and Models

Serial Number Range: NF501XXXXX through NF952XXXXX
Model Numbers GLEC30S9EB
GLEC36S9EB
GLEC30S9EQ
GLEC36S9EQ
GLEC30S9ES GLEC36S9ES
GLES389EB
GLES389EQ
GLES389ES
GLES389FB GLES389FQ
GLES389FS
LEEC30S9FE
LEEC36S9FE
LES389FE PLEC30S9EC
PLEC36S9EC
PLES389EC
PLES399EC

Electrolux ICON Serial Number Range and Models

Serial Number Range: NF501XXXXX through NF045XXXXX
Model Numbers E30EC65ESS E36EC65ESS

Sold at: Mass merchandise and independent retail stores from January 2005 through August 2010 for between $500 and $2,500.

Manufactured in: Canada

Remedy: Consumers should immediately stop using and unplug the recalled ranges or power off cooktops at the circuit breaker. Contact Electrolux for information on how to obtain a free repair kit.

Consumer Contact: For additional information, contact Electrolux at (888) 281-5310 between 8 a.m. and 10 p.m. ET Monday through Saturday or visit the firm’s website at www.smoothtoprangerecall.com (Frigidaire) or www.cooktoprecall.com (Electrolux).

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell them about it by visiting https://www.cpsc.gov/cgibin/incident.aspx

Comments

  1. Is there a recall on my stove. I have had a lot of problems with my burners. They become over heated and cause my food to burn. I bought all brand new burners and I have the same problem. I would like a new stove or a replacement for my trouble. (Please) My stove was purchased from Lowes in Knightdale, NC 27545 in July of 2004. I feel that I deserve a new appliance due to the chance of fire. Please returm an answer to me and to Lowe’s of Knightdale, NC 27545. My address is : Teresa Dozier, 205 Rock Hound Road, Knightdale, NC 27545 (919)434- 1450 Model # FEF-352 AWG.

    Teresa Dozier

    Model # FEF-352 AWG

  2. Donna Savoie says:

    I have one of the models on the recall list your free repair kit did not work.. I will take movie pictures of it coming on by it self and send it to you or anyone else that needs proof of the claim.. that my third burner comes on while the switch is in the off position and goes from high to low when I am using it.. I do cut off the circuits when I am not using it or when I am at work. want unit replaced with a new and safer model..

  3. Cindy H says:

    My cooktop has caused fire and singed my newly remodeled kitchen. I have applied the “fix”, the rubber boot to put under the knob. I am now awaiting another service appointment, and the cooktop is coming on by itself. And heating to much higher temperatures that normal. Very disappointed, I thought I would avoid this sort of thing by paying more for a well known name.
    I also just fould out the oven/ microwave I bought is all 1 piece and the microwave started shooting sparks and blew up…. It has been discontinued and you can’t separate the 2 to replace the microwave. This company needs to step it up.