Name of Product: Toaster Oven/Broilers
Units: About 106,000
Importer: Haier America Trading L.L.C., of New York, N.Y.
Manufacturer: Lun Dar Electric Ind. Ltd., of Taiwan
Hazard: Electrical connections in the toaster oven/broilers can become loose, posing electrical shock and burn hazards.
Incidents/Injuries: Haier America has received two reports of minor burns and one report of a minor electrical shock to consumers, and one report of minor property damage.
Description: This recall involves toaster oven/broilers with model number RTO1400SS. The units are stainless steel and black plastic. “Haier” is printed on the front and the model number is printed on a label on the back of the toaster oven/broilers.
Sold at: Mass merchandisers and specialty retailers nationwide from September 2006 through January 2009 for approximately $20 to $40.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled toaster oven/broilers and contact Haier America to receive a free replacement toaster oven/broiler.
Consumer Contact: For additional information, contact Haier America at (866) 927-4810 anytime, or visit the firm’s Web site at www.haieramerica.com
Appliance Plumbing Design
I have registered for the recall of RTO1400SS. but dont know what to do after this. please let me know.
Claim no. 52436641
If you registered with Haier on their site, or using the toll free number, you should receive a replacement unit from them. I spoke with a Haier representative who states that Haier is shipping new toasters out directly.
I would like to know the status of my replacement toaster/oven broiler.
Claim No. 69958039
This recall may be a scam and should be investigated. I sent the necessary appliance cord and information to the Haier company on 6/4/09. Since the replacment oven did not arrive in 4 weeks, I called the company and was told that it would be sent the following week. It never arrived, and I called 4 more times during the next three months. Each time, I was told about delays in manufacture and delays in shipping. My final call was on 9/17/09, and the customer service representative still advised me that there was a delay in manufacture, and that he could not give me any information about when I would receive the replacement oven.
I have registered for recall of RTO1400SS since March 2011 and still waiting for the letter for to sent the cord. I don’t know what happen, I called the company several time and leave a message and nobody called me back.
Claim No. 66041917