October 21, 2014

Recall: Rinnai Wall Furnaces Due to Carbon Monoxide Hazard

Name of Product: Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556

Units: About 52,000

Manufacturer: Rinnai America Corp., of Peachtree City, Ga.

Hazard: A gasket in the unit can fail, posing a risk of poisonous carbon monoxide gas leaking into the home.

Incidents/Injuries: Rinnai has received 11 reports of carbon monoxide leaking from the furnace. No injuries have been reported.

Description: The recall involves Rinnai EnergySaver Direct-Vent Wall Furnaces, Models RHFE 431 and RHFE 556. They are either natural gas or LP gas (propane) fueled. The following model numbers are included in the recall:

Model RHFE-431 FAIII-N FAIII-P
  WTA-N WTA-P
  WTA-72B-N WTA-76B-N
     
Model RHFE-556 FAIII-N FAIII-P
  WTA-N WTA-P

The model number is printed on the top of the rating plate located on the right side of the unit. The recall includes only those units manufactured from February 2000 through December 2007. The manufacturing date code is the first four digits of the serial number, written as YY MM, and is located at the bottom of the rating plate.

Sold through: Wholesale distributors nationwide to contractors and dealers from February 2000 through December 2007 for between $1,600 and $1,900.

Manufactured in: Japan

Remedy: Consumers should stop using the furnace immediately and contact the firm to arrange for the installation of a free repair kit.

Consumer Contact: For additional information, contact Rinnai toll-free at (866) 746-8344 anytime, or visit the firm’s Web site at www.wallfurnacerecall.com

Picture of Recalled Wall Furnace   Picture of Recalled Wall Furnace

Picture of Recalled Wall Furnace Labeling

Comments

  1. Hello,

    The decal has been removed from my furnace. The only model info is on the front. It reads Model # 1004 F. Is this one of the recalled models?

    Thank you,

    Scott Rubinstein

    Saugerties, NY 12477

  2. Scott, appliance.net is an independent online magazine offering reviews, news and as you found – recalls, along with fun appliance facts and information. We post recalls from the Consumer Product Safety Commission as a service to our readers. You can find out more about how the recall relates to your specific heater by contacting Rinnai directly using the contact info. in the recall:
    Consumer Contact: For additional information, contact Rinnai toll-free at (866) 746-8344 anytime, or visit the firm’s Web site at http://www.wallfurnacerecall.com

    I hope this is helpful and that you will visit appliance.net again.

  3. William J Sexton says:

    Hello

    I have a direct-vent wall furnace
    Model RHFE-431 FA III P
    Serial No. 70.80-000077
    I was contacted by the supplier and asked to contact you directly where do we go from here?

    Thank You,
    Bill

  4. Mr. Sexton, Appliance.net does not make this wall heater. You’ll need to use the contact numbers listed in the recall at the top of the page.

    I’ll post them here as well: (866) 746-8344 anytime, or visit the firm’s Web site at http://www.wallfurnacerecall.com

    I hope this helps.