RECALL: Signature Gourmet and Kitchen Gourmet 12-Cup Coffeemakers
Signature GourmetTM and Kitchen Gourmet® 12-Cup Coffeemakers
Units: About 392,000
Importer/Distributor: Atico International USA Inc., of Fort Lauderdale, Fla.
Hazard: The coffeemaker can ignite due to an electrical failure, posing a fire hazard.
Incidents/Injuries: Atico International USA, Inc. has received 14 reports of electrical failures, including six reports in which the unit ignited causing minor property damage. No injuries have been reported.
Description: The coffeemaker is white with a glass coffeepot. Signature GourmetTM or Kitchen Gourmet® is printed on the front of the unit. The Model Number (XQ-673B), Item Number (W14A4984) and date code are located on the bottom of the unit. Only units with date codes from May2003 (0503) through July 2006 (0706) are affected by this recall.
Sold at: Walgreens stores nationwide from August 2003 through December 2006. The Signature GourmetTM model sold for about $16 and the KitchenGourmet® model sold for about $10.
Manufactured in: China
Remedy: Consumers should stop using the recalled coffeemakers immediately and contact Atico International USA for instructions on returning the product for a full refund.
Consumer Contact: Consumers should call Atico International USA toll-free at (877) 546-4835 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the company’s Web site at www.aticousa.com
I have purchased the above products. The first one I took back in March 2008 as it had a burning smell and Walgreens “reluntly took it back” I was given a replacement (have the receipt) and frankly still has the same problem. Makes a terrible amout of noise when the coffee is being processed and smokes a bit.
I decided to use it sparely as I did not want to bring another one back to Walgreens. They were so “nasty” about returning the first one.
Please tell me where to send my receipt so I can get a refund on this product.
So glad I looked up this website.
I was going to write you how unhappy I am with the Signature Gourmet coffee pot.
Ms. Puccio,
Thank you for leaving your comments at appliance.net. Appliance.net is
a great source for consumer information. Every time someone like you
leaves a comment, it aids someone else in the future.
According to the recall posted on the site, you can contact the
customer service for the Signature Gourmet coffee pot at:
(877) 546-4835 between 9 a.m. and 5 p.m. ET Monday through Friday,
or visit the company’s Web site at http://www.aticousa.com.
Hopefully they will be responsive. Good luck, and please let us know
how it turns out.