Samsung SilverCare Washer - Does it Work?
Invisibly small silver ions that eliminate bacterial growth that cause odor are the idea behind Samsung’s SilverCare washer. Channel 4 news in New York met with Consumer Reports who conducted a study on the washers. See their report here.
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We just purchased this washing machine. This thing is awesome. Any concerns you may have read about the silver harming the environment are just ridiculous. Do the math on this, two bars the size of a stick of gum that last ten years or thousands of loads of laundry. The amount of silver is simply non detectable and is attached to the laundry not washed down the drain. Most people get far more exposure to silver from jewlry or silver plated forks. If this issue is still a concern to you, simply turn it off. You don’t have to use it. We only use it on our running and cycling clothes.
If vibration and odors are of any concern to you, this is the machine to buy. Our dryer is stacked on top of the washer and is installed upstairs. This is usually a big concern for front end loaders because of vibration. The VRT (Vibration Reduction Technology) is amazing. We can’t here the machine at all even when spinning a highly unbalanced load of a heavy comforter. I highly recommend these machines.
What about the smelly clothes we keep hearing about with front loaders? Do you have to leave your door open? We want to buy the samsung set but we can’t leave our door open, we have cats and can’t take the chance that they will spray inside and make even more problems. Can the door be closed between cycles with no smell?
Patricia,
Please check out the forum post and the article we have about musty smelling front loaders. Just use the search box in the upper right corner of the screen or visit the laundry forum. I think you will find them helpful. We also have an article about a new tablet for washing the washing machine. Feel free to post your questions in the forums or offer suggestions to others.
Patrica, we’ve had our machines for over a year now and we haven’t found a need to keep the door open. The machine doesn’t smell musty from leaving the door closed.
However, I’m don’t think that SilverCare fixes all odour problems. Once clothing (in our case some towels and hockey equipment) gets that deep musty odour from being wet too long it is hard to get out even with consecutive washes with silvercare turned on. The smell is lighter but it is still there.
Just my two cents.
Our washer sounds like a freight train on spin, and tonight I could smell electrical burning. Im done with it
I have never been so unsatisfied with a washer before this! I’ve owned GE before and it worked beautifully for 10 years and my husband suprised me with these new ones. I only wish I could have my old one back. This thing isn’t even a year old and has broken down about 5 times (it’s broken again this morning!!!) It is so frustrating. A service man came out the first time because the washer continues to stop spinning clothes and you find them wet and soaked. Upon dismantling it found a piece of lint (literally) and said that was probably the culprit, that any little thing can get inside the motor area and jam it. My husband has fixed it the other times due to a penny getting through to the hose and blocking it, etc. We’ve also had water problems of water leaking out the front of the machine where you put in the soap, but the service man fixed that. No vibration problems, only problems with it getting jammed constantly (sometimes we don’t find the item, but it suddenly works) and yes, there is a HUGE smell problem! The other commenter is correct that if you leave clothes in there over night (just four hours even the other night), they will smell horribly and sometimes multiple washes (5 even) don’t get the smell out. You have to crox your fingers and put a small amt of chlorox in and run it through with more soap. This worked for me and didn’t damage the clothes. But the tech that came out said you do have to wipe the inside down after the last wash and be sure to get under the rubber around the door where the water sits, then leave the door cracked between washes. We don’t have a problem if we do that. But the other day my son closed it and it actually smelled like a dead body in my house. It took me all day to figure out it was the washer and then two cycles of chlorox only washes and it was clean. The tech also recommended running just chlorox through once a week or two. I want me good old rusty GE back!!!!!
We love our Silver Care washer… I’d never heard of front loaders getting “smelly” and We haven’t ever had ours get smelly. Then again we wash just about every load with the silver care option on. which could possibly eliminate that problem.
We do have to keep an eye on which spin cycle we put which clothes on. I all ways make sure my clothes are on medium and not any higher as it goes super fast.. My mother and I kid back and forth saying it sounds and looks like a helicopter taking off.. or its going to blast off to the moon at any moment.. but it doesn’t shake that much.. it just looks freaky when your in the same room with it.
and silver is actually very healthy. My grandma makes a colidial silver solution and drinks it as a supplement. but I am not sure if the silver in the dryer and the silver my grandma makes is the same thing. I know they both are anti bacterial or something like that.
also I think there was a recall.. on the washer.. something about the electrical outlet.. they sent us out something to plug it into and then plug that into the wall… we actually haven’t put it on yet.. need to do that :-p been to busy to get back behind the washer + dryer. so that possibly could be what happened it “Not Happy”.
We’ve had our SilverCare washer since December ‘07 and have not had any problems yet. This is going to sound gross but, I have some t-shirts that always had a sour smell to them. I wore them underneath my body armor (police uniform) during hot, Houston summer heat. 8 hours of sweat. Washing them in hot water with our old washing machine never removed the odor. Now with SilverCare, the odor is gone! This to me is the greatest feature of the machine. I can’t comment on any odors if the door is left shut because my wife always leaves it open to “air” dry the inside.
Has anyone had any problems with a hose blowing inside the new samsung washing machines? not the old recall problem but a new problem in 07 and 08.
We had a hose blow inside the machine 3 times.
We love our silvercare washer and dryer. Both of our children are in diapers and we wash their cloth diapers using the silvercare. WONDERFUL invention!
let me guess Christine, You work for Samsung?
My husband bought a new washer/dryer(silvercare) for me two weeks ago. It is ruining my colored clothes. No matter what setting (even cold/cold) I use, the water seems to get very hot at the end of the cycle, even if I select the silvercare option, causing color transfer between garments.
Has anyone else experienced this?
I have had the 2008 models for 2 months now…paid near $3k and feeling not worth the $$!!! At the end of every load in the washer…on cold setting or not it is sooo hot you can hardly touch it. I would think that is not correct? Now I am having problems with staining on my clothes, they go in unstained & come out stained…if I try to rewash with or without silver care it doesn’t come out. Very frusterated!!! Thank goodness I got 5yr warrenty…but what a hasstle.
We bought the Samsung pair in January 2008. This is the best washer we have ever had in over 40 years of buying washers. We haven’t had any of the problems mentioned above. The VRT is amazing. No matter the load - no matter the cycle the spin is extremely smooth and quiet. Bought a Duet set a year prior to the Samsung that shook the whole house even after several service calls to level etc, etc.
The Silver Care does make a noticable difference on gym clothes. On regular wash I can’t tell any difference.
This washer dryer is spendy but being able to watch TV or read a book in the room next to the laundry room and not be bothered by the washing machine is well worth the extra cost to me.
I have to tell you that our Bosch front loaders our much better then the samsung silver care we had. No problems at all.
The parts inside the machine are rated alot higher then the samsung. You may like your samsung now but i can tell you if you ever start having hoses blow in the machine and it does damage to your home you are S— out of luck. Samsungs insurance company will lie and cheat and do everything not to fix any damage. The best bet would be to start out with a better made machine so you dont have to go through what we did .
I’m so confused. After 20 years of owning a Kenmore top-loader, we had to replace it last year. Within a month’s time Sears sent us 3 top-loaders - 2 Kenmore and then a Whirlpool. I’ve had nothing but trouble but thankfully Sears (the only large store I would ever buy appliances from) will take back this machine. We looked at the front loading Samsung, Bosch, GE and Kenmore and were leaning towards the Samsung but now I don’t know with all of the mixed reviews. Let me hear about their service and what is this about hoses blowing?
my washer is shaking really hard and has an electrical burning smell to it. I want to know what is wron with it and if i could be fixed
November 2007,Bought the silver care washerwith the dryer from Lowes, first week dumped water in the floor,Lowes came out with a new washer, cloths smell most of the time,paid some where around 2800.00 for the pair,sometime in July a nickle got in the intake of the pump and cracked the pump housing, Tech came out and replaced pump after two week wait, and said he was going to go ahead and warranty it even though it shouldnt be covered because the nickle was our fault, my response was why would they make something that lets stuff get sucked into the pump, Tech response was well I said I was going to warranty it for me and I said well if you didn’t I would be on the phone! August comes and dumps water again on floor, I thought well another nickle, removed pump myself found no money no crack no loose hose put back together and realized it will not spin, unplug and let it sit one hour, plug back in and it works, called Tech and explained what happened and he said need to come look at it, this was Thursday they could not get to us until next Tuesday, we explained our sixteen year old son would be home after 3:00 and they explained their policy that you have to be eighteen for this company to come out, being in the heat and air business for thirty years I found this ludricous! Told them to just forget it and it has been working so far!Tech also told us to use bleach to help with the smelly cloths! Silver care takes so long!
Old washer and dryer was Maytag one time in twenty years one part on the washer called a anti siphon something like six dollars and guess what I still have them in storage and might just have to dig them back out and sue Samsung for this piece of junk they have developed! I am very unhappy with Lowes and Samsung! If anyone is interested in a class action law suit please contact me at TShrum100@aol.com I bought the extended warranty from Lowes and they say it has to be worked on three times in a row for the same thing before they replace it again!
Which at this point I don’t want anything that says samsung!
Also in the Tulsa metro area they have two authorized servicers that can work on these units!
Just an FYI…..if you do happen to get the “musty smell” from not removing clothes from the washer in time, you can re-wash the laundry load with 1 cup of white vinegar (with or without soap, hot or cold water…..does not matter) and it will ALWAYS remove the musty or mildew smell !!
Sep 5th, 2008 at 11:16 am
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