July 30, 2014

Recall: Hoover WindTunnel Canister Vacuums Due to Fire and Shock Hazards

Name of Product: Hoover® WindTunnel Canister Vacuums

Units: About 142,000

Importer: Hoover Inc., of Glenwillow, Ohio

Hazard: The power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in.

Incidents/Injuries: Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.

Description: This recall involves the Hoover WindTunnel Bagless Canister Vacuum model S3755. The vacuum is silver and black in color, and comes with a power nozzle. The model number can be found on a label on the bottom of the canister.

Sold at: Mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.

Consumer Contact: For additional information, contact Hoover toll-free at (888) 564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm’s website at www.hoover.com/windtunnelcanisterrecall

Recall: Hoover Upright Vacuum Cleaners Due to Fire and Shock Hazards

Name of Product: Hoover® WindTunnel T-Series™ Bagless Upright Vacuum Cleaners with Cord Rewind Feature

Units: About 108,000

Importer: Hoover Inc., of Glenwillow, Ohio

Hazard: The power cord is not properly routed or securely seated in the cord rewind assembly allowing the power cord to be pulled loose. This poses fire and shock hazards.

Incidents/Injuries: Hoover has received three reports of minor burns to carpet and furniture and one report of a minor burn to a consumer’s hand.

Description: This recall involves Hoover® WindTunnel T-Series™ Bagless Upright vacuum cleaners with the cord rewind feature. This feature enables the cord to wind inside the vacuum for storage. The following model numbers and manufacturing codes are included in the recall.

Model Numbers Manufacturing code
ends with…
UH70110  UH70120
UH70200  UH70205
UH70210
H09A I09A
J09A K09A

Vacuums with the manufacturing code K09A followed by a green dot are not included in this recall. Vacuum cleaners with the cord rewind feature sold after November 2009 and with any other manufacturing code are not included in this recall. The model number and manufacturing code can be found on a label on the lower rear part of the vacuum cleaner.

Sold at: Mass merchandisers, department stores and independent vacuum retailers nationwide and online from August 2009 through May 2010 for between $100 and $160.

Manufactured in: Mexico

Remedy: Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair.

Consumer Contact: For additional information, contact Hoover toll-free at (888) 891-2054 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the firm’s Web site at www.hoover.com/tseriesrewindrecall

CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx