Starbucks Announces Recall of 8-Cup Coffee Brewers Due to Possible Fire
Hazard – October 17, 2006
Firm’s Recall Hotline: (800) 453-1047
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Media Contact: (206) 318-7100
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recalls of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Starbucks Barista Aroma(tm) Stainless Steel 8-Cup Coffee Brewers
Units: About 73,000Distributor: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.
Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.
Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. “Starbucks Barista Aroma” is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.
Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.
Manufactured in: China
Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.
Consumer Contact: For more information, consumers should contact Starbucks’ Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company’s Web site at www.starbucks.com – consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.
To see this recall on CPSC’s web site, including pictures of the recalled product, please go to: http://www.cpsc.gov/cpscpub/prerel/prhtml07/07006.html
Appliance Plumbing Design
Have a 12 cup model that stopped working. Called Starbucks and chewed some poor kid out that answered the phone. $150.00 for a real piece of crap. My Mr. Coffee has lasted longer for 1/5 of the price. Starbucks couldn’t even tell me who manufactured this overpriced piece.No name on it other than another fine Made in China tag.
I think since we can’t get them fixed, we should send them all to Starbucks home office in Seattle with a note letting them know what we think of their products that they don’t stand behind.
I’m looking for a lid for my carafe (bottom washer broke). Does anyone have this part? theminorspam@gmail.com
Thank you.
I am also looking for the screw top lid for my 12 cup aroma grande. If anyone knows where I can find one, please contact isaywhodey@gmail.com
Thanks in advance!!!!
I am also looking for the screw-top lid for my 12-cup Barista Aroma.
Please e-mail: casera@att.net.
Thanks!
I am also looking for a replacement screw on top for Basista #154889. I am still using the pot, however, the top is very difficult to get on and off. I’ve shopped for replacement pots with no luck at all. The openings on all of the new pots are so narrow they can’t be cleaned peoperly. This model permitted it to be hand washed. Please contact me if you have the lid to this pot. Please contact me @ fljoanjet@yahoo.com
I am also looking for a replacement lid for my 12-cup. Was shopping for a new thermal carafe coffeemaker, and I really like my old one. Just getting tired of taking the lid off to get coffee. I will pay for a lid if I can find one.
im looking for a new craft lid like otheres and cant seem to find one any were and mine is a 12 cup as well (cat # ba12).
If i have to purchase a whole new craft then thats what ill do so were can i purchase one.
I have the Starbucks 12 cup Barista Aroma Grande, and as many others, the lever on lid broke some time ago. Aside from now needing to use two hands to pour, no problem, really, Now I just push on the ‘button’ as I tip it with my other hand to pour. Hope this is a help to someone.
I own the starbucks barrista aroma 8-cup, we are looking for the water puck/water resevoir replacements? Does anyone know where we could find this item?
i pushed the “go button” on my barista aroma grande 12 cup and it did not “go.” tried plugging and unplugging and plugging and pushing all the buttons and…nothing. it is gone. not sure about taking it apart to look at the inside …or the cord …..or just trash it. sad. it was working so well even after all these years and being not even used much the last 4 years. is there a coffee pot recycle place?
I have a Barista 12 cup coffee maker, the problem is after the brewing process, my coffee is not hot at all. Please help. thanks.
Wow, didn’t know the coffee maker was on recall. We never received notice. We bought the coffee maker in 2006. Can we get a replacement? All I know is that the coffee maker keeps leaking water if we leave it overnight and this has been happening for the past two years. Never called Starbucks but always went in the cafe to look for another one. Well, the coffee maker has to be replaced now because the leakage is more than half the water waiting for the morning. Can we get a replacement or know of where to get a new one … we absolutely love this coffee maker … Starbucks Barista Aroma Grande 12 cup.
I own the Starbucks Barista Aroma Grande 12 cup coffee brewer and my lid is also broken. I have tried everywhere to replace it. I love my coffee maker.
does anybody know how I can fix the starbucks barista aroma spring loaded valve into the part it goes on. I cant seem to get it right I dont know if im missing a part it would help if anybody could send me a picture of theirs if they have it. miryam1224@yahoo.com