Appliance . net - Forum: Recalls, failures and disappointments

maketheworld on 3 door refrigerators

Mon, 16 Jul 2012 07:05:13 +0000

3 door refrigirator is really best for single family. I am living in a multi-family home and have 4 door refrigitor by samgsung. its awesome.

MitchEljonseN on 3 door refrigerators

Mon, 18 Jun 2012 07:08:01 +0000

The samsung 3 doors refrigerators are best in use ..

i did not hear about any fault in this type..

EndUser on TheKitchenSource on Ebay SUCKS!!!!!!

Mon, 23 Jan 2012 17:13:49 +0000

I bought a Subzero 680 from thekitchensource on Ebay out of Katy TX. We had the refrigerator in storage for a couple of months until our rehab was finished. Once we installed the unit we found that the freezer was not working correctly. We have since found out that this refrigerator was originally scrapped out by the factory. Subzero has told us that once a Subzero has been scrapped by the factory it is supposed to be destroyed and it is not allowed to be resold or sold as parts. When we spoke to Wendy and Jeremiah (the Owners) they avoided our calls for a week until we mentioned the word attorney. Once we spoke to them they told us that Subzero was lying to us and there was nothing that they could do since it was past the 60 day warranty. I told him that the core issue is that they sold us a refrigerator that was scrapped out and never was supposed to be sold. When I asked him who they bought it from, they told us that the paperwork that the source was supposed to be on was missing. He told me that if times were better he could do something but he could not do anything for us. I own a large internet retail business. When we have rare unhappy customers, I would never tell them that there was nothing I could do. This guy sold us a scrapped out refrigerator. When he got caught, he told us that the manufacturer was the bad guy and not him. This is one customer that will never use thekitchensource on Ebay ever again. I got scammed out of thousands of dollars so I am hoping at the very least this will save you some money, time and stress.

Cat on Hoover After Sales Service

Thu, 22 Dec 2011 07:58:35 +0000

I purchased many Hoover and Candy products in April 2010. My Built in Fan Double Oven, my Dual wine cooler and my Fully Integrated electronic Dishwasher all ceased working properly last Friday - 1.5 years after purchase. Needless to say I was not impressed and contacted the Hoover Candy Group to see what my options were. They have told me that they can call out to repair these appliance'. The first call out will be €110.00 Euro second appliance would be €67.00 and third would be €50.00. I am wondering if you feel this is an acceptable response considering the products are not even two years old and the call out for the 3 items is in the same house, should I not just be charged once? I would appreciate your views on the matter.

Cheers.

servicetech on Servicer Question

Sun, 19 Dec 2010 14:54:33 +0000

Forgot to repost on this-- I ended up acceping what they had paid, wrote the customer a letter stating that, I felt they still owed me money and I would not be doing any more repair work for them until all monies had been paid. As of this date have not got any more money or work from them. Heard from a different service company [That I know very well] had refused to do work for them because of them owing me, and they told them that. Still do not feel I ever did anything wrong or dis-honest in my dealing with them.

Sara on Looking for a serviceperson

Sat, 13 Nov 2010 21:06:10 +0000

I suggest asking at an appliance store.

Mike on Looking for a serviceperson

Thu, 11 Nov 2010 09:01:23 +0000

I ask another repairman I trust, like my plumber, for a referral for an electrician. If he;s worked with him and knows his stuff, that's good.

Joan on Looking for a serviceperson

Wed, 10 Nov 2010 08:48:29 +0000

I ask a friend if she has someone to recommend. If I know a friend just had a repair done, I check with her.

servicetech on Looking for a serviceperson

Tue, 09 Nov 2010 09:01:56 +0000

I know I've talked about how to find a serviceperson on these forums before, but if you were to look for one, where would you go first?

shellyv on LG refrigerator warranty

Tue, 26 Oct 2010 08:29:32 +0000

We bought our LG refreidgeratior in 2007 and have had nothing but problems with the ice maker.It kept freezing up on us so we called LG repair and they sent a repair man of course on our dime..Now here we are again in 2010 same problem except now the refridgerator totally doesn't work..here we go again

Don Schramm on LG refrigerator warranty

Mon, 20 Sep 2010 12:45:21 +0000

Marlan Schmidt said:

I purchased an LG refrigerator in October of 2008, It was delivered in January of 2009. The icemaker freezes solid i a few days and it cannot deliver icecubes from it's dispencer. It takes dynamite or a blowtorch to loosen the ice cubes.

I have gotten nowhere with repairs or replacement. Repairmen have been out several times, with negative results. I would be happy to join in a Class Action suit against LG and Home Depot. Got any answere

I had a problem with ice freezing solid so I changed the water filter as it was way past it's useful date. The ice cube maker started working great.

jim perry on LG refrigerator warranty

Tue, 14 Sep 2010 05:56:51 +0000

My wife and I have purchased one of the refrigerators that was not as energy efficient as stated when we bought it. We have received a check for our increased energy use. The also sent a repair person out to “FIX” our refrigerator and make it more energy efficient. A year after the “FIX” we had another minor issue and had a different repair person out to the house. When we pulled the refrigerator out from the cabinet we found the side out the refrigerator was sweating and was rotting the sheet rock. We discover that the LG “FIX” was to cut the wire to the side heating element put there to prevent sweating. Now we have a damaged wall, bad refrigerator, and little options. If you know anyone who has had there refrigerator “FIXED” by LG, have them make sure theirs is not causing damage to there house. If anyone has any thoughts as too our options, pleases E mail us at jameshastingsperry@yahoo.com

avidcook on Sears - Never Buy from Them!

Wed, 11 Aug 2010 12:57:34 +0000

Our expensive Dacor range broke for the last time in 7 years this summer, and so we hurriedly researched and purchased an Electrolux duel-fuel slide-in range from Sears a few days later. At an across-the-board cost of $2600 by Electrolux, it didn't matter where we purchased it but Sears promised us a delivery/install date two days later. Days passed, no one from Sears called, so we started our endless agony of trying to reach a human being when calling Sears -- even at the local store number, we rarely were able to speak with someone, let alone our salesperson (who was never there when we called and did not return our messages). Everyone we spoke with in the store, including customer service employees from the 800 number, had no idea where our new stove was and couldn't seem to locate it, although they assured us it had been shipped, and of course, our credit card was charged when we placed the order. THREE WEEKS and tons of phone calls later, we finally gave up when we were not able to speak with a manager -- any manager -- in Sears, including the manager of the large appliance department. We had to cancell our order with a TV/electronics employee because no one else answered the phone. By this time, the salesperson was mad enough to call us back and explained that while they understood it was frustrating, there was nothing anyone could do about it because nobody knew where the stove was. I advised that I had owned my own interior design business, and so I knew you could TRACK a package, let alone a gas range, but they said it was absolutely not possible. So, I angrily left the store and drove straight to the American store and purchased the exact same stove on a Monday evening at 5:30 p.m. The Electrolux stove from American was in Janesville, WI, but they assured me it would be shipped out the next day. That was Monday -- TWO DAYS ago. My new stove is installed today in my kitchen, less than 48 hours after we ordered it. Do not use Sears ever -- you will be sorry!!!!

appliancebuyersguide on LG falling apart

Wed, 04 Aug 2010 11:55:24 +0000

I used to sell LG. People think they are getting a quality product with them, but they are honestly not. It is Korean made with very cheap materials. It is not built to last and the customer service is horrible. I actually had someone buy a new LG washer and dryer and replace them the next month because they were so fed up with the units.

I always tell people, stay clear of LG products if you can. Especially for important areas like refrigeration and laundry.

servicetech on GE Microwave interior blistering and peeling

Fri, 23 Apr 2010 11:01:47 +0000

Are you talking about INSIDE the microwave? Like where you cook the food? If you go to use it, it will arc from the microwaves. Did you call GE direct? There number is 800-626-2000.