Appliance . net - Topic: LG

Summer on LG

Wed, 04 Jul 2012 10:29:47 +0000

Service Tech,

I want to thank you for posting your experience with the LG product line. It is endlessly helpful!

I hadn't thought about Googling "problem with . . ." as a question. I'll try that in the future. And as much as I like the appearance of LG products, I sure won't purchase one.

I don't know if you can post what I'm going to suggest here, but from your experience will you post back and let us know which manufacturers make the best qualilty products? I don't know if the following is true, but I think some manufacturers make better washing machines than refrigerators, better microwaves than dishwashers, etc., so . . .

Would you let us know which refrigerator has the best repair history/quality? Which 36" fairly simple 4-burner stove? Which dishwasher? It would be so VERY helpful. I don't need a lot of bells 'n whistles on my appliances either and just more features to break. Thanks much!

Summer

servicetech on LG

Wed, 16 Feb 2011 15:51:24 +0000

Night Owl I do not nor have I ever ran factory service for lg. I did have a friend that ran service for them for awhile, they got to owning him a lot of money, about 90-120 days out, [most manufactures will pay within 2-3 weeks] on calls he had ran for them. He quit doing service for them. As far as I know nobody is doing service for them, in my area, at this time. I do know they have had quite a few refrigarators that have caught on fire, apparently the inside light stays on, melts a lot of plastic, I personally have seen 2 of these , one customer was trying to get in touch with lg about the problem, and has not had any luck [I was working on her stove, not lg, at the time] that has been about 6-7 months ago, I saw her about 3 months ago and lg still had not done anything at that time. She was not very happy. Have also heard about some stoves that are messed up, I think they were the touchpads, have also heard of some washers having different issues.

NightOwl on LG

Wed, 16 Feb 2011 08:56:17 +0000

Servicetech- do you see excessive problems with LG appliances? Many of complaints?

servicetech on LG

Wed, 16 Feb 2011 05:28:33 +0000

I hate to sound like a broken record but....I do not know why people buy something without checking to see if anybody works on them in their area first. If you were to buy a new car, would you buy it without knowing anybody that would work on it first? I don't think so. Major appliances should not be any different, since most things [stoves, refrigarators, dishwashers, etc.] now a days run around 2-3 thousand dollars each. It is pretty simple today to check online to see if servicers are in your zip code range. If you check lg [at least in my area] that can not be done, you end up in the UK somewhere, that ought to throw up a red flag. If you google lg problems it will scare you. All I can say is Buyer Beware!!!

Jim on LG

Tue, 08 Feb 2011 16:05:57 +0000

I will NEVER buy lg (I won't use capitals for them) products ever again. Brand new house, all lg products except (thankfully) for the fridge. 3 service calls on microwave, 3 on dishwasher, 2 on washing machine, 2 on stove in under 3 years. Unbelieveable. I hope they go out of business!