No brand is 100% perfect. Any product line that is manufactured by machine will have a certain percentage of defects- that's why the manufacturers offer warranties. If you're buying a semi-premium kitchen suite and like the ultra-modern look and fancy features, I would definitely consider Electrolux. I generally like Bosch and KitchenAid better, but they have problems too sometimes.

Susan, if you only bought your appliances in 2009, I would definitely call Electrolux customer service, several times if necessary. Even though they are out of their 1-year warranty, almost any manufacturer will bend if you pressure them enough. Get the vendor you bought them from involved too- don't expect the salespeople in the store to do miracles, we can't, but sometimes we know who else to get involved to get you some results. Lowe's, for instance, has a Major Appliance Escalation Team at the corporate level that negotiates with vendors like Electrolux on problems like yours (only, of course, if you bought your appliances at Lowe's). Once of my customers actually called her local news station and had one of their reporters call Electrolux (her Frigidaire refrigerator went through 3 icemakers in as many years), and they finally replaced her refrigerator. Get creative, and be persistant. Good luck!

The only negative thing we can say about an Electrolux refrigerator is its expensive price tag. Most consumer will not consider these first choice because of its price. But someone think about what one will be getting in return for money, then he or she might reconsider.

In summer of 2009, I bought an Electrolux refrigerator, range, and microwave.  Each of them has a problem.  The gasket on the refrigerator needs to be replaced--for the third time.  The furthest right numeral on the stove clock blew almost immediately.  I was told that the entire unit would have to be replaced to fix it.  The microwave no longer defrosts, softens, warms, etc.

Without questiion, these are the worst, least reliable, appliances I have ever owned (as well as the most expensive).  Avoid them.