October 21, 2014


Kitchen and Home Appliance Forum : Hoover After Sales Service

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Hoover After Sales Service

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7:58 am
December 22, 2011


Cat

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1

I purchased many Hoover and Candy products in April 2010. My Built in Fan Double Oven, my Dual wine cooler and my Fully Integrated electronic Dishwasher all ceased working properly last Friday – 1.5 years after purchase. Needless to say I was not impressed and contacted the Hoover Candy Group to see what my options were. They have told me that they can call out to repair these appliance'. The first call out will be €110.00 Euro second appliance would be €67.00 and third would be €50.00. I am wondering if you feel this is an acceptable response considering the products are not even two years old and the call out for the 3 items is in the same house, should I not just be charged once? I would appreciate your views on the matter.


Cheers.



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