November 30, 2015

Kitchen and Home Appliance Forum : Maytag Range

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Maytag Range


7:43 pm
May 4, 2008




I suggest you call home Depots customer care line. (800 #) and tell them you got a lemon and would like to exchange it. Those calls to corprate offices carry more weight then the store.

9:06 pm
May 3, 2008




Just bought a Maytag gas range- MGS5875.  The grill top enamel came off while i washed it with a SPONGE!  This was after 1 month of use (actual number of uses were prob 15).  I contacted customer service who told me that this is a cosmetic issue and not covered by the warranty.  I explained to them that I read the instructions (especially it is a gas stove) and recognized the fact that you cannot use abrasive agent on the enamel finish.  Home Depot was also unhelpful in assisting the situation- "You have to contact Maytag customer service.".  Having read many other Maytag customer reviews (which I made the mistake of not reading PRIOR to buying this poor quality machine), I suggest calling Maytag customer service is futile.  I suggest that if you are considering a Maytag product, do your research carefully.  There are lots of unsatisfied Maytag customers out there…many who want the old Maytag reputation back.

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