http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction-346 Appliance news, reviews, ratings, reports and buyers guides. Locate repairs and parts. for home and kitchen appliances. Thu, 09 Sep 2010 04:01:39 +0000 hourly 1 http://wordpress.org/?v=abc http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction-346/comment-page-1#comment-78941 W. Chow Thu, 07 Jan 2010 18:04:23 +0000 http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction/#comment-78941 Their after sale service is very bad. I bought a $2000 frig. with some uneven defective drawers rails. Take 2 months to get one technician appiontment.....Couldn't get it fix and never call back to tell you what going on. They hadn't get it fix as of today. DON"T Buy BOSCH appliances!!! Their after sale service is very bad. I bought a $2000 frig.
with some uneven defective drawers rails. Take 2 months to get one technician appiontment…..Couldn’t get it fix and never call back to tell you what going on. They hadn’t get it fix as of today.
DON”T Buy BOSCH appliances!!!

]]> http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction-346/comment-page-1#comment-59680 M Wong Fri, 24 Apr 2009 03:20:08 +0000 http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction/#comment-59680 I thought Bosch is a well known brand name with great performance, and I was wrong. I bought my dishwasher in 2004. In January 2009, there was a recall notice for Bosch dishwashers, and those models were on the market from 1999 to 2005, due to fire harzard. I have to stop using it. I made my first call in early Feb, opened up my file, and set up an appointment for a technician to come in to replace the failure parts. A technician came to my home on Mar 2, but with a wrong part. The technician then placed an order for a correct part, and I was told that it would take about couple weeks. I called again in late March, a representative told me that they expected the part will be arrived in the first week of April......called again in 2nd week of April, didn't mention about the availability of the part, and set up an appointment for me for April 24, for a technician to go to my place. I called on April 22, to reconfirm the appointment. Until the evening of April 23, I got a message on my phone, said the appointment is cancelled as the part hasn't been arrived yet. When I called back, the representative cannot guarantee when the part will be available......this recall service is very unacceptable. I have an impression that this "well known brand name" company, is hoping that clients like me, keep getting frustrated, and eventually will give up waiting for the recall service and just go out and spend their own money to buy a new dishwasher. THIS IS VERY IRRESPONSIBLE! THE AFTER SALE SERVICE IS UNACCEPTABLE! Why do we have to pay more to buy a BOSCH dishwasher, if we only expect to have it work for less than 5 years. Just go for a cheap one, why waste our money on nothing, just because of their "name". I thought Bosch is a well known brand name with great performance, and I was wrong. I bought my dishwasher in 2004. In January 2009, there was a recall notice for Bosch dishwashers, and those models were on the market from 1999 to 2005, due to fire harzard. I have to stop using it. I made my first call in early Feb, opened up my file, and set up an appointment for a technician to come in to replace the failure parts. A technician came to my home on Mar 2, but with a wrong part. The technician then placed an order for a correct part, and I was told that it would take about couple weeks. I called again in late March, a representative told me that they expected the part will be arrived in the first week of April……called again in 2nd week of April, didn’t mention about the availability of the part, and set up an appointment for me for April 24, for a technician to go to my place. I called on April 22, to reconfirm the appointment. Until the evening of April 23, I got a message on my phone, said the appointment is cancelled as the part hasn’t been arrived yet. When I called back, the representative cannot guarantee when the part will be available……this recall service is very unacceptable. I have an impression that this “well known brand name” company, is hoping that clients like me, keep getting frustrated, and eventually will give up waiting for the recall service and just go out and spend their own money to buy a new dishwasher. THIS IS VERY IRRESPONSIBLE! THE AFTER SALE SERVICE IS UNACCEPTABLE! Why do we have to pay more to buy a BOSCH dishwasher, if we only expect to have it work for less than 5 years. Just go for a cheap one, why waste our money on nothing, just because of their “name”.

]]> http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction-346/comment-page-1#comment-59330 jamie D Thu, 16 Apr 2009 18:30:38 +0000 http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction/#comment-59330 I have had a Kitchenaid. poor long term functionality. Poor noise and average wash efficiency. Mine lasted 5 years with parts and repairs in between. Never again will I buy this product. I wish they had lemon-laws for dishwashers. Going with Bosch. Many friends have raved about them. I have had a Kitchenaid. poor long term functionality. Poor noise and average wash efficiency. Mine lasted 5 years with parts and repairs in between. Never again will I buy this product. I wish they had lemon-laws for dishwashers.
Going with Bosch. Many friends have raved about them.

]]> http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction-346/comment-page-1#comment-46240 Donna Gregor Thu, 21 Feb 2008 16:37:30 +0000 http://www.appliance.net/2008/bosch-dishwashers-rank-highest-in-customer-satisfaction/#comment-46240 I am comparing Bosch, Kitchenaid and Miele dishwashers and I don't know what to buy. I am comparing Bosch, Kitchenaid and Miele dishwashers and I don’t know what to buy.

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