Comments on: Samsung SilverCare Washer – Does it Work?

By: Ignorant Brainwashed Americans

Ignorant Brainwashed Americans — Mon, 30 Jan 2012 22:12:02 +0000

I have the silvercare Samsung Washer and have had no problems. I put the clothes in the washer, I put in some soap, and start it. The clothes come out washed. What else do you want? I put them in the dryer and they come out dry. Isn’t that what it’s supposed to do.

Basic maintenance and understanding of ANYTHING is common sense, except, it seems for the majority of the ignorant American public, that has been trained to think that they must do nothing to anything, except treat it like crap, expect it to do the dishes, put the kids to bed, shovel the driveway, make dinner and massage you afterwards.

There is a lot of crap out there that we are forced to buy through constant advertising and promotion, and all I can say is, if you buy something that you don’t like, tell those bastards to get it out of your house and don’t be nice about it. I personally do not put up with crap that I spend my hard earned money on. If you want my money, you damn well better earn it. DO NOT PUT UP WITH THEIR CRAP IF YOU DON”T LIKE SOMETHING. But, basic understanding of mechanical devices, machines, their capabilities, their limitations and maintenance is basic, except it seems to brainwashed, ignorant Americans.

And I am an American. Stand up for yourself people. Stand up for your freedom and your basic human rights!

By: Jose

Jose — Sun, 01 Jan 2012 11:14:59 +0000

We purchased the latest model Samsung washer dryer last year. Worst investment ever. Machine will stay stuck on 7 min spin cycle forever. Had sears technicians out twice but always the same song and dance about properly loading. Yet, i would have them test it empty still same problem but they won’t admit something wrong. The dryer sensor is horrible as well. I am thinking about filing lawsuit against companies. If anyone knows of class action contemplated at the moment please let me know.

By: SANDY

SANDY — Sun, 11 Dec 2011 16:12:54 +0000

We have the Samsung WF337AAG washer (bought new in 2008) and for a machine that is supposed to be extra quiet, it’s the noisiest machine we’ve ever owned. Our previous Whirlpool Duets were waaaay better. We moved and left those at the old house. Wish we’d taken them now! In addition to being noisy, the Samsung has a moldy smell. We’ve tried cleaning the rubber piece in front and using the deodorizing pads they have now.. .nothing works. The clothes themselves don’t smell but the washer does. Because of this, we leave the door open to try to keep it dried out. And now, just today, the washer started making this VERY loud scraping whining sound on the spin cycle. Obviously something new is wrong with it. For anyone doing research out there who hasn’t bought their new washer yet, DO NOT BUY THE SAMSUNG VRT FRONT LOADER WASHER. BUY A WHIRLPOOL DUET INSTEAD.

By: Bethany

Bethany — Fri, 25 Nov 2011 01:10:35 +0000

Having trouble with our VRT Samsung Steam washer. The temp. sensor comes on, and the cycle will not finish. This is very frustrating because of the money we paid for this set, and the fact that the holidays are coming up, and I am without a washer. A very dissatisfied customer.

By: tash

tash — Fri, 27 May 2011 20:11:20 +0000

I was really excited to buy the Samsung washer and dryer, but now I wish I wouldn’t have replaced my old top loaders. For the money spent, I think the machines are terrible. Smelly clothes, stains don’t come out, and I really think that there isn’t enough water to actually clean anything. The dryer is just as bad. The sensors stop the machine when the clothes are still wet and it takes 3 cycles to dry bed sheets as the machine just rolls everything up and stops when the “top layer” is dry. Wish I would have made a smarter decision.

By: NTran

NTran — Tue, 17 May 2011 04:15:12 +0000

Silver Care destroys the clothes.

I’ve had this washer and dryer set for over 6 months, and noticed that brand new cloth would get destroyed after 2-3 washs. I use to own a Kenmore Elite front load washer for 5 years without any problems with my cloths looking like it is was run over by a truck after 2-3 washes. Specifically the cotton cloth would start to pillow after a few washes. I tried everything, medium spin, medium drying. Cloths are expensive and I could not afford buying new cloths after 3 washes.
The only difference between my Kenmore and Samsung was the silver care. The cloths came out odor free, but at the cost of wearing out my cloth. So we found out that washing the cloth with silver care would destroy the cloths. Also Samsung seem to take a longer time to wash the cloths, so we used the quick wash cycle.

Overall, I like the washer but it destroys cloth with the silver care turned on.

By: Erin Mejias

Erin Mejias — Sat, 23 Apr 2011 13:31:31 +0000

I purchased my Silver Care not even 2 years ago and it is a nightmare. After only 6 months a repairman came out. The washer pretty much died. It would not spin, not drain, water all over. After I had that fixed I had to have them come again because of the terrible odor. I had to change the Silver Care part. Now, unfortunately my washer is dead again. It pretty much stopped spinning, all my clothes were drenched at the end of the cycle. Now it does nothing. The worst part is I purchased the Extended Warranty. It is a scam. They do not have any service centers that ” honor” the extended warranty. So the person that came out to fix it while it was under the year warranty will not come for the extended. It has been a week and still they are unable to locate a service shop. I live near a large city so I find that hard to believe. I believe that they are well aware of this when they take your money for the extended warranty. It would not surprise me if this is a total scam to reep in some extra dollars knowing well, that the customer will eventually get frustrated and fix it and pay for it themselves if possible. Never Again Samsung.

By: DT

DT — Wed, 20 Apr 2011 04:07:06 +0000

Samsung Silvercare frontload is a terrible vibrator. I had suffered for two years because of its vibrations. We bought the machine for three years. Only one year when the warranty is over, the machine started shaking terribly. We recommend people not to buy this terrible washer machine especially if your laundry room is on the second floor.

By: Evan

Evan — Wed, 16 Feb 2011 19:39:35 +0000

By the way, I purchased my Samsung washer and dryer in December 2007, and do several loads a week. So far, so good!

By: Evan

Evan — Wed, 16 Feb 2011 19:37:25 +0000

I love my Silvercare washer. After reading reports of silver ion residues in laundry, I finally figured out they must have tested WET laundry not DRY laundry!

In other words, when you put your laundry into the dryer, during the dry process any silver ions are removed through the filter. Furthermore, few silver ions likely are ejected into the air through the dryer hose, since silver ions are trapped with the LINT that builds up in the dryer filter during the dry cycle.

The whole thing is quite ingenious, when you think about it. No wonder Samsung Silvercare washers are the washers of choice in third world countries! Not only are cloths sterilized, but the energy efficiency of this front loading 4.5 cubic foot washer is the best in the industry. Kudos to Samsung!

By: Greg

Greg — Thu, 28 Oct 2010 16:25:12 +0000

Just got an update from my repairman for problem in post above… After this washer being in service about a year (it replaced the first piece of $ # ! T that broke down) I was getting problem codes similar to ones I’d gotten when this replacement machine first broke down. Initial cause was a collection of detergent and other laundry products that splashed out of the feed tray coating the siring harness and causing a short or faulty code that shut down the machine. Parts of the wire harness were spliced to replace bad wire. The repairman is now telling me that the inside of this washer is so corroded that he would have to replace the tub, and several other components including the brackets that everything bolts to. Bottom line – it would cost more to repair my year old machine than it is worth….better off replacing it! We will replace it this weekend, and I guarantee that the replacement will not have a Samsung brand on it. Worst appliance purchase of my life!!!

By: Greg

Greg — Wed, 27 Oct 2010 18:45:30 +0000

We bought a Samsung Silver care washer and dryer about two years ago. In less than a month we had water all over the floor that soaked through into the garage bringing down all of the mud and tape between the sheetrock. I called the 800 number and got a guy to come and fix it. He found a US quarter in the pump housing that had caused it to crack. The part was not available for months. My wife eventually got a hold of the VP of customer relations. This guy was great. Within two weeks he had my machine replaced and I had a check for an estimate to fix the mud and tape to my garage walls and ceiling. I should have called Lowe’s first (Store we bought it from), they would have replaced immediately if the part wasn’t available for 10 days or so. The next issue was a “Te” code for the temperature sensor. Got this off and on interrupting and stopping the wash cycle. Wasted lots of water and detergent restarting the cycle from the start until eventually the code wouldn’t clear. The same repairman came out and said it appeared that when the water was injected into the drawer where you load the laundry soap, and bleach etc, the “stuff” was overflowing and splashing all over the wiring harness. Over time there was a buildup of crud that appeared to be shutting down the temperature sensor. He didn’t order a part, but spliced some clean wire and attempted to shield the wires better with electrical tape. It has worked for quite a while, but am now getting the intermittent “Te” code again and I suspect that the wires are gummed up again and shorting out. The repairman said that watching the detergent and bleach levels closely may help keep the stuff from overflowing. I can’t seem to get my wife and daughters to use the measured cap, but doesn’t seem like too much liquid should cause an internal problem like this. We also have the “standing water stench” if we close the washer’s door, but haven’t noticed the stench transferring to any clothes. We’re now looking for a new laundry set….this one is too temperamental for our liking….