Recall:General Electric Microwave Combo Wall Ovens Due to Fire Hazard
Name of Product: Built-in Combination Wall and Microwave Ovens
Units: About 92,000
Manufacturer: GE Consumer & Industrial, of Louisville, Ky.
Hazard: The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.
Incidents/Injuries: GE is aware of 35 incidents of minor property damage and one incident in which a fire damaged adjacent kitchen cabinets. No injuries have been reported.
Description: The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile® and Kenmore. The ovens were sold in white, black, bisque and stainless steel. The brand name is printed on the lower left corner on the front of the microwave door. The following model and serial numbers can be found inside the microwave oven on the left interior wall.
| Recalled Models | Serial number begins with: |
|
|---|---|---|
| GE / GE Profile | JKP85B0A3BB, JKP85B0D1BB, JKP85W0A3WW, JKP85W0D1WW, JKP86B0F1BB, JKP86C0F1CC, JKP86S0F1SS, JKP86W0F1WW, JT965B0F1BB, JT965C0F1CC, JT965S0F1SS, JT965W0F1WW, JTP85B0A2BB, JTP85B0A3BB, JTP85B0A4BB, JTP85B0A5BB, JTP85B0D1BB, JTP85W0A2WW, JTP85W0A3WW, JTP85W0A4WW, JTP85W0A5WW, JTP85W0D1WW, JTP86B0F1BB, JTP86C0F1CC, JTP86S0F1SS, JTP86W0F1WW, JTP95B0A2BB, JTP95B0A3BB, JTP95B0A4BB, JTP95B0A5BB, JTP95B0D1BB, JTP95W0A2WW, JTP95W0A3WW, JTP95W0A4WW, JTP95W0A5WW, JTP95W0D1WW |
AZ, DZ, FZ, GZ, HZ, LZ, MZ, RZ, SZ, TZ, VZ, ZZ, AA, DA, FA, GA, HA, LA, MA, RA, SA, TA, VA, ZA, AD, DD, FD, GD, HD, LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF |
| Kenmore (All model numbers start with 911) |
41485991, 41485992, 41485993, 41485994, 41489991, 41489992, 41489993, 41489994, 49485992, 49489992, 47692100, 47699100, 47862100, 47869100, 47812200, 47813200, 47814200, 47819200, 47792200, 47793200, 47794200, 47799200 |
0, 1, 2, 3 |
Sold at: Department and appliance stores from January 2000 to December 2003 for between $1,500 and $2,000.
Manufactured in: United States
Remedy: Consumers should stop using the microwave oven immediately. Consumers should contact GE regarding their GE/GE Profile micro-oven combo or Sears for their Kenmore unit. GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit. Sears is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit. Consumers can continue using the lower thermal oven.
Consumer Contact: For additional information on GE /Profile units, contact General Electric toll-free at (888)-240-2745 from 8 a.m. to 8 p.m. ET Monday through Friday, and 9 a.m. to 3 p.m. ET Saturday, or visit GE’s Web site at www.geappliances.com. For additional information on Kenmore units, contact Sears toll-free at (888) 679-0282 from 8 a.m. to 10 p.m. ET Monday through Saturday, or visit Sears’ Web site at www.sears.com
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Categories: Kitchen, Microwave Oven, News, Oven, Recalls
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I am writing regarding the recent recall for GE combination conventional and microwave ovens. My model is GZ 931876S. We have had problems with this unit since its purchase 8-2000. I have called several times regarding concerns with the unit getting so hot that it has melted my cabinets. Additionally the unit (micorwave oven) has had had to be repaired and is now in need of an additional repair for failure to work once more. My question - is there a recall, concern or some form of rebate for the purchase of this model GE Profile Performance. Please advise concerning this information.
I would suggest that you call the number on the recall notice above: (888)-240-2745 and check about your model. Please check your model again before you call. I believe the number you list here is a serial number, not a model number.
God Luck.