Starbucks Barista Aroma Coffee Maker Recall
Starbucks Announces Recall of 8-Cup Coffee Brewers Due to Possible Fire
Hazard - October 17, 2006
Firm’s Recall Hotline: (800) 453-1047
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Starbucks Media Contact: (206) 318-7100
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recalls of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Starbucks Barista Aroma(tm) Stainless Steel 8-Cup Coffee Brewers
Units: About 73,000Distributor: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.
Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.
Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. “Starbucks Barista Aroma” is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.
Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.
Manufactured in: China
Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.
Consumer Contact: For more information, consumers should contact Starbucks’ Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company’s Web site at www.starbucks.com - consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.
To see this recall on CPSC’s web site, including pictures of the recalled product, please go to: http://www.cpsc.gov/cpscpub/prerel/prhtml07/07006.html
We would like to know how to replace the plastic bail or the water receptical for a 12 cup coffee maker brewer. Starbucks Barista Aroma Grande. It was purchased about Dec 2004. The handle has deteriorated and wont stay in the holes of the water container.
We would appreciate knowing the cost and how to aquire a new piece.
Thank you,
sincerely,
Rita Morgan
need replacement part for my grande coffee maker washer and spring
looking for a replacement screw on top for my barista aroma grande 12-cup carafe
I called Starbucks and they were able to get me replacement parts for my Barita Grande; the toll free number is in your owners manual.
Do you have that phone number - I’ve since moved and don’t have my owners manual anymore. I need to send my machine off for repairs - it won’t brew sometimes.
Martha, Here’s the web site for the owner’s manual and additional info.
http://www.starbucks.com/customer/faq_qanda.asp?name=brewequip#descaling
Hi,
I need the 3 piece assembly parts, wahser, spring, button. I have requested it before and you sent it to me free of charge. I need these parts again, and could you please send a couple of extra washers.
Thank you so much. You have been so helpful & prompt in the past.
Linda Major
Ms. Major,
I wish we could help you, but we are an appliances magazine site and not at all affiliated with Starbucks. You read the recall notice we posted on our site which contains the contact information you need. You can try Starbucks directly - Starbucks’ Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company’s Web site at http://www.starbucks.com
Hi—I,too, need replacements washers for the Barista model coffee maker. will you send to me or how do I go about obtaining the parts?
i cant find a Barista Aroma Grande coffe presser for a coffee brewer we have……where can i find one for a coffee top that holds eightcups for the model shown above…we have the exact same one.can u help me